To start, I love this game so much!! I play it every second I get (16 hrs a week according to my screen time). However, there are a few **small** gripes I have, that would make the game so much better. Firstly, I have an ipad and enjoy playing on it, but sometimes I'll let an ad play and get on my phone (forgetting I'm already playing), and open Phase10 there. When I do, it kicks my ipad out and says a new device has logged in. This is not a problem, but the issue is if I already started a game, it'll waste my energy, as well as my Trumpet or whatever the minigame perk is. This is very frustrating, as it is very useful, and kind of messes up my flow. Furthermore, if I am playing offline on either device, when I come back sometimes it updates and pushes me back however many levels I advanced, which is very frustrating because some levels (especially the hard ones) have bots that start the game with a hand ready to phase out (meaning I get maybe one turn, sometimes no turns before the bot wins, and when I restart this cycle repeats, which can be very frustrating when you start with 50 energy and it takes 65 to get past one phase). Beside this, when playing online, the (very obvious bots) sometimes take FOREVER to play their card, which is kind of frustrating when you can tell theyre bots. Besides these issues, I love the game so much and recommend it to anyone with a little bit of time to spare. I am not very educated on game development and am not sure if these issues can be fixed, but if they could and were this game would be 6/5 stars!!!
When switching devices, it is very important to make sure you are connected to a stable internet connection and to allow the game a few moments to fully sync before opening it on another device. If you switch too quickly, especially while a match is in progress, the session may not properly save. We also understand your concern regarding some levels that are challenging. Your feedback has been noted and will be shared with the development team.