My account got disabled for no reason & I have been contacting support through their chat & email & I have not gotten a response about my account yet. Literally put money into this game & still have money on my account & they disable my account & right before I was about to complete the puzzle event. If this is how you treat people who actually like your game & put money towards the game to the point where you can’t even get a response from support then this game isn’t worth it. It’s a shame because I actually liked this app/game, it was better than a lot of other bingo games until this smh. Also sometimes the app crashes or you’ll start a game & then never load into the game, it’ll get stuck at the loading screen & then when you close the app, your entry money is gone & your score for the match is 0 even though you never even got to play. Do not download this game, this is what they do.UPDATE:They gave my accounts back just for it to get disabled again & I contacted them again & they activated it again & then it got disabled again & I honestly think if you’re winning too much (1st/2nd, 3rd for some matches) that they disable your account which is ridiculous, they’re disabling accounts because you’re good at the game, I don’t know if I will continue to play this game anymore
Hi 50momo50. I'm really sorry for the frustration you've experienced with your account and the technical issues you've encountered. It's never our intention to make players feel unfairly treated, especially those who enjoy and support our game. We aim to ensure a fair environment for all players so if you were disabled, there may have been an issue with your account. If you're still facing issues, please reach out directly so we can make this right.