TikTok Shop Seller Center 4+
Manage shop with your phone
TikTok Ltd.
-
- Free
iPhone Screenshots
Description
TikTok Shop Seller Center App enables sellers to manage their TikTok Shop via mobile phone. Available features including but not limited to seller registration, product management, order management, return&refund management, customer service and data analysis.
What’s New
Version 6.7.0
We're frequently updating the app in order to give you the best experience. Turn on auto updates to ensure you have the latest version.
This update includes:
- Bug fixes and minor improvements
Ratings and Reviews
Seller app for phone
So I almost got my Shop taken down because I couldn’t get my orders to go over to my Shopify store because I do sellers shipping. The reason why is it because of TikTok shop well when I pull it up on my phone if it says order and it only does it once it don’t show the whole page page you can’t scroll. It just gets stuck on that. So I don’t know what the deal is or where the problem lies but y’all need to get it fixed because when you open up your phone to your seller app, you should be able like it says to go through Phil products do this do that but you can’t even see your products you can’t even I tried to scroll over and it wouldn’t let me so that I could screenshot my orders number. Well I didn’t get to so I go back in and it just says urgent order to fulfill and I can’t find the order anywhere. It doesn’t make any sense. There’s no one to get a hold of I emailed all the emails I could find I had chat help me. It’s not a real person so it just gives you generic things that you already have access to, but yeah y’all need to fix it to be better for the sellers especially on a cell phone because I’m not not everybody’s gonna carry their laptop or computer everywhere with them. Ti to seller shop is SDCCo. My page is Sunshine And Daisies Customs Co. and another thing it keeps saying my account is closed, but it’s not so I need to talk to somebody. I’ve got to figure my stuff out.
Developer Response ,
Dear Sunshine andDaiaiesCustomsCo, We do apologize for the inconvenience this may have caused you.To assist further on your concerns, please tell us your concern in detail via the seller ticket in the seller center https://seller-us-accounts.tiktok.com/account/login. We will check on the issue and get back to you as soon as possible. TikTok Shop Seller Service Team
Worst customer service ever
The platform is great but when there’s an issue you get zero support and it’s almost as if they are against you and want you to close your shop. I am specifically referring to violations I got six violations on the same type of product due to a platform error I built and designed all of my products, and somehow they all ended up in the wrong category. I was violated to the point where I literally removed everything from my shop and stopped selling until my points went down no matter how much Imyou appealed them, We all know how that goes (automated reply and declined no valid explanation) just a generic response . I was constantly unsuccessful and extremely frustrated. so don’t come crying back when everybody leaves his platform. I sell one product that is sports cards and that is all I’ve ever sold. And people don’t get on live to be harassed by TikTok. It’s supposed to be a exciting enjoyable and something to pacify time. I feel like I’m going to court every time I turn on my computer now.
Developer Response ,
Dear lgindiminus,
We do apologize for the inconvenience might cause to you. To assist further on your concerns, please tell us your concern in detail via the seller ticket in the seller center https://seller-us-accounts.tiktok.com/account/login .
We will check on the issue and get back to you as soon as possible.
Thank you!
TikTok Shop Seller Service Team
Removed my product
They removed my eyelash extension product claiming it is prohibited and stated that it goes against tiktok policy, but all over tik tok it sells lash strips. I got denied my appeal as well. I reread the policy and my Lash strips don’t fall under the prohibited category. I believe this app is set to bring you back instead of help you because why would you removed a product that’s prohibited and you don’t explain exactly what is prohibited about it. You don’t explain what exactly was violating. It does not make sense to have a review process when you approve it and all of a sudden after a week of your product being up and running now it’s violating policy? How does that make sense when you clearly approved my product because it wasn’t against policy. I do not recommend this app or anything. They clearly do not support You unless you live outside the US. Or the item must be made in CHINA. If you are a small business owner with handmade items this is not the place for you.
Developer Response ,
Dear OfficialKolaa, We do apologize for the inconvenience this may have caused you.To assist further on your concerns, please tell us your concern in detail via the seller ticket in the seller center https://seller-us-accounts.tiktok.com/account/login. We will check on the issue and get back to you as soon as possible. TikTok Shop Seller Service Team
App Privacy
The developer, TikTok Ltd., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Contact Info
- Identifiers
- Usage Data
- Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- TIKTOK PTE. LTD.
- Size
- 312.1 MB
- Category
- Shopping
- Compatibility
-
- iPhone
- Requires iOS 12.0 or later.
- iPod touch
- Requires iOS 12.0 or later.
- Languages
-
English, Afrikaans, Arabic, Bulgarian, Cambodian, Croatian, Czech, Danish, Dutch, Estonian, Finnish, French, German, Greek, Hindi, Hungarian, Indonesian, Italian, Korean, Latvian, Lithuanian, Maltese, Norwegian Bokmål, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese, Zulu
- Age Rating
- 4+
- Copyright
- © TikTok Shop Seller Center
- Price
- Free