All your essential Telekom services in one app – check data usage, manage contracts and bills, top-up credit, track orders, and easily browse or buy plans.
CHECK DATA USAGE & COSTS:
View your remaining data at any time. If your data is used up, you can easily book a DayFlat or SpeedOn Pass.
TOP-UP YOUR PREPAID CREDIT:
Use MeinMagenta to check your phone’s prepaid credit, remaining minutes and text messages at any time. There are three convenient options for topping up your credit: instant top-up, top-up code and automatic top-up.
VIEW YOUR BILLS:
Access your monthly bills at any time with MeinMagenta. Check payments and refunds in one place and see whether your account is currently balanced.
OPTIMIZE INTERNET AND WIFI:
Set up your Telekom router and WiFi repeater with the MeinMagenta app and easily check if your network is up and running; anytime, any place. Display connected devices and manage security settings. Find helpful tips and functions for troubleshooting.
MAGENTA MOMENTS:
Benefit from our exclusive loyalty program as a customer! Magenta Moments frequently offers special gifts, benefits and surprises. From mobile services to streaming and shopping - we want to thank you for your loyalty.
ARTIFICIAL INTELLIGENCE TO ANSWER YOUR QUESTIONS:
‘Magenta AI’ is your personal companion for precise and fast answers. Simply use your voice or text and we deliver helpful and summarized answers to all your questions, thanks to our partner Perplexity.
Ask Magenta, our digital assistant, helps you around the clock and with no waiting time for your Telekom-related queries, such as contracts, bills, orders or technical issues.
HELP AND SERVICE:
With MeinMagenta, you can resolve common issues yourself in no time at all. Well-organized help categories, troubleshooting tools and a convenient full-text search function will help you.
APP WIDGET:
Quickly view your data usage without having to open the app.
Please note that MeinMagenta requires iOS versions of 17.0 or higher.
We look forward to hearing your opinion at www.telekom.de/community
Enjoy the app!
Your Deutsche Telekom
In den letzten 3-4 Jahren sind Ihre Dienstleistungen viel besser geworden. Sie erkennen die Konkurrenz und die niedrigeren Preise, die verfügbar sind, und gehen gut damit um, um Ihre Kunden nicht zu verlieren. Machen Sie weiter so. Ich bin schon lange Ihr Kunde und bin zufrieden mit Ihnen und Ihren Dienstleistungen.The last 3-4 years your services has become much much better, you are realizing the competition and the lower prices available and you are handling it well in order not to loose your clients. Keep going. I’ve been your client for a long time and I’m happy with you and your services.
Developer Response
Hey Arabian007, vielen Dank für deine Rezension. :) Es freut mich zu lesen, dass dir unsere App und unser Service so gut gefallen. Wir wünschen weiterhin ganz viel Spaß damit. Freundliche Grüße ^Finn
Translation to English please
werkable
As a review, the app would be more beneficial to those Americans that have subscribed and downloaded. With the option to select a different language, like other apps such as Google Translate, this app would serve the American community overseas in this area. There are many American soldiers that are also customers of Telekom and find it difficult to translate the huge amount of information within the app. Although Americans also understand that learning the language of the host country is important and respectful, there should also be a way that the language barrier can be broken with the option mentioned above. Telekom has no problem signing up Americans for their plans and services with an English-speaking sales rep, there should be no problems in updating the app with the option to switch languages.
No English
sarahdearie
Baffling that theres still no English option???Today i clicked on the app and it immediately closed .. restarted my phone, updated the app, tried again and same thing. Now i can not only not make important calls, i can't even see what's going on. Ive also had a problem with adding money to my account. Could be user error - esp since the app is in a language i'm not fluent in yet, I'm guessing at most of it. But anyway, I need the €30 re-up monthly, the options given are for either €15 or €20. So i overpay by €5 each month, and that money left over was just sitting there unused in my "Guthaben". I figured it would count towards the next month, but for the 5 months i've been in germany, it never did. Just last month that money paid for my re-up. Why not just have a €30 selection to begin with so I don't have to overpay at all??
Doesn’t work with prepaid plans
Random3242432
This is what happens when you have a duopoly: An app can’t even service half of their own cellular plans. That would take work, and why bother. F the customer, what are they gonna do! Germany should be embarrassed, this garbage should be reserved for the states.Also it’s a super D move to make the only way to add credit to your prepaid online not match the price. One month at 25 , can only top up 15 or 30. One day is 6, also impossible. No way to change to an arbitrary amount. Hey “good” Germany, this is t an accident and is just them cheating people. T* needs to push this corporate off a bridge and get hit by a decent country’s car. They are, single handedly, changing my opinion on living here.
- Major update for our Magenta Moments section! Now with a fresh, modern design.
- Lock and unlock functionality is now available not only for your MultiSIM, but also for your primary SIM card.
- Cancellation of MultiSIM options directly in the app.
- American Express is now available as a payment method.
- Numerous usability improvements and bug fixes.
Install and rate the latest version now.
Thank you for your feedback!
Your Telekom
Version 26.2613.22
The developer, Telekom Deutschland GmbH, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
Usage Data
Data Linked to You
The following data may be collected and linked to your identity:
Financial Info
Contact Info
User Content
Identifiers
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Health & Fitness
Location
Contacts
Usage Data
Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
