UniCredit PL, BE

Name: UniCredit PL, BE
Rating: 4.5 (200 reviews)
Author: UniCredit NV/SA

All-Inclusive Banking

Only for iPhone

Free

200 Ratings
Ages

4+
Years
Category

Finance
Developer

UniCredit NV/SA
Language

EN
+ 3 More
Size

135.5
MB

iPhone

UniCredit – formerly Aion Bank – now in the App Store! Aion Bank becomes part of UniCredit Group! Aion Bank is now a part of the UniCredit Group, becoming a new brand for Polish and Belgian customers. Enjoy our refreshed application and use our best-in-class services. Open an account in a few minutes with a 100% digital process and use all functionalities of our mobile application wherever you are. Enjoy the refreshed service package: transparent fees and high-interest savings account for everyone. High-interest savings accounts with no limit on funds in EUR. Deposit and withdraw money whenever you want. Check our current interest rates at www.unicredit.be. Free virtual Mastercard Debit cards, which you can use in e.g. Apple Pay without limits. Currency accounts in EUR, USD, GBP, and CHF without additional bank fees for consumers. Domestic transfers without limits. Fast transfers, ExpressElixir, SEPA, SEPA Instant, and SWIFT with automatic currency conversion at attractive exchange rates. This is only a part of the services we offer. Learn more at www.unicredit.be.

Ratings & Reviews

4.5

out of 5

200 Ratings

Total disaster 😡
05/02/2021

Frosembuj
I could not login and thus have no access to the chat. My account is now blocked and I have no way to sort it out.
Total disaster 😡
05/02/2021

Frosembuj

I could not login and thus have no access to the chat. My account is now blocked and I have no way to sort it out.
App is very good. The support behind it is not.
08/31/2021

Slippery Pete
This is a good app. The quick access to chat support staff who are usually able to address basic needs is also very convenient. However, other simple tasks (such as changing a phone number) can take WEEKS. Transferring money from one account to another can sometimes take WEEKS. No phone support is available and NO phone numbers are listed or available for any branches. Email support is almost completely useless.Hey Aion - there is no point in having a good app if it’s backed by criminally slow and incompetent service and a dedication to avoiding contact with customers at all costs.

Developer Response
Hi Pete, sorry to hear you think we've got the worst app in Europe. As a new digital bank, we're constantly looking for ways to improve so if you have any suggestions, please feel free to message us via the Chat feature in the app or on our website.
App is very good. The support behind it is not.
08/31/2021

Slippery Pete

This is a good app. The quick access to chat support staff who are usually able to address basic needs is also very convenient. However, other simple tasks (such as changing a phone number) can take WEEKS. Transferring money from one account to another can sometimes take WEEKS. No phone support is available and NO phone numbers are listed or available for any branches. Email support is almost completely useless.Hey Aion - there is no point in having a good app if it’s backed by criminally slow and incompetent service and a dedication to avoiding contact with customers at all costs.
Developer Response 09/24/2020
Hi Pete, sorry to hear you think we've got the worst app in Europe. As a new digital bank, we're constantly looking for ways to improve so if you have any suggestions, please feel free to message us via the Chat feature in the app or on our website.
Horrible bank
09/23/2023

Val1997
I cannot believe how bad this bank is. The app os great and the people are all very nice and polite. The problem is how services are delivered. Everything takes forever, i never received my debit card (thank goodness for applepay support) and getting in touch with anybody is like pulling teeth. Recommended for people who do very little banking and just need to deposit money somewhere. Otherwise absolutely terrible.
Horrible bank
09/23/2023

Val1997

I cannot believe how bad this bank is. The app os great and the people are all very nice and polite. The problem is how services are delivered. Everything takes forever, i never received my debit card (thank goodness for applepay support) and getting in touch with anybody is like pulling teeth. Recommended for people who do very little banking and just need to deposit money somewhere. Otherwise absolutely terrible.
Terrible app😡
01/15/2020

Sandyishi
Since the switch over from Monte Paschi, nothing has worked. I still don’t have a debit card after several requests submitted through the app. Customer service is courteous and friendly, however there are no results. One would think a bank would know how to do business as a bank. I’ve never experienced this level of incompetence.

Developer Response
Hello, sorry to hear your experience to date hasn't been a positive one. We'd really like to resolve this for you as quickly as possible. Please get in touch with us via our Chat feature in the app or on our website and we'll investigate this quickly.
Terrible app😡
01/15/2020

Sandyishi

Since the switch over from Monte Paschi, nothing has worked. I still don’t have a debit card after several requests submitted through the app. Customer service is courteous and friendly, however there are no results. One would think a bank would know how to do business as a bank. I’ve never experienced this level of incompetence.
Developer Response 09/24/2020
Hello, sorry to hear your experience to date hasn't been a positive one. We'd really like to resolve this for you as quickly as possible. Please get in touch with us via our Chat feature in the app or on our website and we'll investigate this quickly.

Aion Bank becomes part of UniCredit Group! Enjoy our mobile application with the refreshed user interface.

Version 2.1.1

6h ago

Data Linked to You

The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
- User Content
- Identifiers
- Usage Data
- Sensitive Info
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Financial Info
- Location
- User Content
- Diagnostics