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Ratings and ReviewsSee All
Overall very good
I and many of my neighbors have been using this system for a few months now and overall it is excellent. There are some things you need to be aware of to ensure your experience is trouble free. Because you need to return bikes to a HELLOCYCLING spot ( not just leave them anywhere) at computing times they tend to fill up around train stations so you may get stuck having to park further away than you like. Before you choose a bike, be sure to check the battery power left - if not the power assist on the bike may die on you before reach your destination (an inconvenience but you can always still use your own leg power!). Unfortunately, you can’t check the condition of a bike remotely so if you use the registration system to hold a bike for you are rolling the dice that the bike you chose is charged and without issues - but you can always cancel if you want to. Finally, becareful to properly check the bike back in and get a confirmation message before you walk away - when I was new to the system I failed to do this once and the system kept sending me reminder messages to my phone the rest of the day until I could cancel it. This was my fault, not the system but you want avoid this.
So basically even you find a bike you cannot use it you have to make a reservation on the app. If the bike is reserved by other people you just have to find others. When you lock/unlock you cannot do it by app, you have to do it manually, kind disappointed by the service, it was not so nice.
Claims to have English
The description for this app says that it has English, but there is no English option that I can find. Not tourist friendly.
- OPENSTREET CO.,LTD.
- 76 MB
Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.
English, Japanese, Simplified Chinese, Traditional Chinese
- Age Rating
- © 2017 OPENSTREET CO.,LTD.
With Family Sharing set up, up to six family members can use this app.