iPhone Screenshots


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What’s New

Version 2.46.0



Ratings and Reviews

2.3 out of 5
6 Ratings

6 Ratings

xx20190503 ,

Very unfriendly

So basically even you find a bike you cannot use it you have to make a reservation on the app. If the bike is reserved by other people you just have to find others. When you lock/unlock you cannot do it by app, you have to do it manually, kind disappointed by the service, it was not so nice.

grantinjapan ,

Overall very good

I and many of my neighbors have been using this system for a few months now and overall it is excellent. There are some things you need to be aware of to ensure your experience is trouble free. Because you need to return bikes to a HELLOCYCLING spot ( not just leave them anywhere) at computing times they tend to fill up around train stations so you may get stuck having to park further away than you like. Before you choose a bike, be sure to check the battery power left - if not the power assist on the bike may die on you before reach your destination (an inconvenience but you can always still use your own leg power!). Unfortunately, you can’t check the condition of a bike remotely so if you use the registration system to hold a bike for you are rolling the dice that the bike you chose is charged and without issues - but you can always cancel if you want to. Finally, becareful to properly check the bike back in and get a confirmation message before you walk away - when I was new to the system I failed to do this once and the system kept sending me reminder messages to my phone the rest of the day until I could cancel it. This was my fault, not the system but you want avoid this.

Selena Hoy ,

Claims to have English

The description for this app says that it has English, but there is no English option that I can find. Not tourist friendly.


49.8 MB

Requires iOS 10.0 or later. Compatible with iPhone, iPad (4th generation) Wi‑Fi + Cellular, iPad Air Wi‑Fi + Cellular, iPad mini 2 Wi‑Fi + Cellular, iPad Air 2 Wi‑Fi + Cellular, iPad mini 3 Wi‑Fi + Cellular, iPad mini 4 Wi‑Fi + Cellular, iPad Pro (12.9‑inch) Wi-Fi + Cellular, iPad Pro (9.7‑inch) Wi‑Fi + Cellular, iPad (5th generation) Wi‑Fi + Cellular, iPad Pro (12.9‑inch) (2nd generation) Wi‑Fi + Cellular, iPad Pro (10.5‑inch) Wi‑Fi + Cellular, iPad Wi‑Fi + Cellular (6th generation), iPad Pro (11‑inch) Wi‑Fi + Cellular, iPad Pro (12.9‑inch) (3rd generation) Wi‑Fi + Cellular, iPad mini (5th generation) Wi‑Fi + Cellular, iPad Air (3rd generation) Wi‑Fi + Cellular, and iPad (7th generation) Wi‑Fi + Cellular.


English, Japanese

Age Rating


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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