This is your best option for a VPN. You can stop looking, because not only is it the cheapest VPN out there, it might also be the fastest. My experience with this app has been great, and so has my family’s. After many months of searching for a reliable VPN, I stumbled across this one in an advertisement, and immediately downloaded it. I was desperate, because the struggle of finding a good VPN for Chinese users is so hard. I tried the 1 hour free, and it immediately felt like I wasn’t even in China anymore. My previous VPN had everything working so unbelievably SLOW, but this one just tops all VPNs. By the way, this is my personal opinion, I am not a bot or the company!!! ❤️❤️❤️❤️

Don’t get me wrong, the service was awesome. But today I just got banned from the service for no reasons, all because of some AI system that has come online recently. The systems detects “abnormal operations” and suspends so-called suspicious devices indefinitely. Once you get banned you lose all your remaining days of service, you cannot purchase any plans, you cannot logout your devices, and you cannot delete your account to start over. I contacted support and they told me it was a third-party block (what?) so they couldn’t figure out what the problem was unless I send them a list of apps and websites I visited so that they could file complaints. It was too much for me so I just asked for a refund. If you are new to this app or still have an active account, please beware of this change. I don’t think I’m gonna return to this app in a while, I mean I literally can’t even if I want to. But even if my account recovers I’m probably not gonna use it since I don’t want to use a service which could get me abruptly banned for no reasons.Anyway, it’s been a good few months of experience until now, cheers.

Run! Don’t wait your money and time.Connection doesn’t last for more than 5 min. I used them for over 2 years. Their service has gone down bad. Connection doesn’t last more than 5 min when I turn it on, and sometimes it DOESNT EVEN CONNECT. It drops quickly and super unstable. I always paid premium for the service AND yet, Not only is the connection bad, all the options offered in the app, connections to different countries are not available for use at all, when you are supposed to have good access to all of them. And instead only the “fastest”connection button which is a system auto choice connection is available, which only takes you to the Hong Kong round. And with the supposedly “fastest”, it drops me every 5 mins! And sometimes it doesn’t even load or connect at all! Their customer service is extremely unprofessional and doesn’t serve or solve problems either. Didn’t even answer my question and problems which is exactly what I put in here. Horrible service. RUN. Do not wait your money or time!! I paid for the price now y’all can take my lesson.

I’ve been a loyal, paying user of this VPN for **FIVE YEARS**, only to wake up to an account *AND device ban* for ABSOLUTELY NO REASON. When I contacted support, they coldly blamed their “AI system” for flagging me as “suspicious” and admitted they CAN’T (or WON’T) reverse it. Let me be clear: **I did nothing wrong.** No explanation, no evidence, no human review — just a robotic shrug from a company that took my money for years. This isn’t just incompetence; it’s **arrogance**. They’ve built a system where an unaccountable algorithm can ruin your access to a service you PAID FOR, and their team refuses to lift a finger. What’s the point of “customer support” if they’re powerless against their own flawed AI? **BEWARE, USERS!** If their AI decides you’re “suspicious” today, you’ll lose everything — no appeals, no refunds, no empathy. Save yourself the frustration and invest in a VPN that treats customers like humans, not disposable data points. Shame on this company for prioritizing lazy automation over basic fairness.