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Ratings and Reviews
Actually designed for health
I got a Withings Steel hr sport after reading a detailed review on The Verge. The Withings approach works very well for me because I need a watch that I can glance at quickly and not tap or twist my wrist as it is quite rude when working with others. A point all other “smart” watches seem to ignore. Secondly Withings is better focused on health and not high performance sports. In all fairness this is true for most people I know and myself. Also we are not all runners some of us just play recreational tennis or swimming and this watch allows you to do that and have it recorded easily. Finally it adds the sleep monitoring and it is no longer a one trick pony when you are concerned about your health. I don’t have to baby sit it. I only charge it every 2-3 weeks (as opposed to nightly!). Finally it is sensitive to watch design by including the activity parts as complications on the watch leaving the time tested design of a traditional analog watch. Congratulations Withings, thank you for caring about health both physical and social as the primary role of the watch and app. I will be getting the scale now that I see a wholistic approach.
Developer Response ,
Hi, thank you for sharing your feedback. I'm glad to hear that you like the design and features of our Steel HR Sport. Your feedback helps us to keep on improving our products to ensure the satisfaction of our customers like you. Have a nice day! Regards - Charles, Withings Customer Service
Don’t buy the blood pressure cuff
This was a good app and blood pressure monitor when it was originally released. The new owners have turned the blood pressure cuff into a brick. I’ve lost over a year of health data because of the “updates”. The most recent update resulted in the app no longer recognizing a device I’ve been using for over a year. The app also now requires the user to create an account and to share health data with them. This is frankly another ignorant move to try to collect used data to use for marketing. This is no longer a health app for that reason. Save yourself some money and privacy and buy the simple blood pressure monitor from your local pharmacy. One that just uses batteries instead of you’d private information.
Update: a customer service person responded to this review promptly. The response included an apology. However the response did NOT include a solution. If Nokia can’t offer a solution I want a refund. The device stopped working because of a forced update that Nokia sent out.
Update: I contacted Withings customer service by email and requested a full refund. Withings responded by saying they will only warranty for 30 days. Even if they make the device useless due to their failure they will not refund the purchase. They are very stubborn and just thank you for your patience. Once they get your money that’s all they want. Save yourself a lot of money and buy the stand alone blood pressure device you can get from your local pharmacy.
Developer Response ,
Thank you so much for sharing your thoughts about the Health Mate app. I'm sorry to hear that you are unhappy with the design and functionalities of the new version of the app. I appreciate your feedback as it helps us in making changes and improvements to give you a better customer experience. We are continuing to release new products and updates, and we hope to have a chance to win you over. Thank you and have a nice day! Best Regards - Cherrie, Withings Customer Service
Inconsistent UI, but not many do better
It’s an average app, for what it is meant to do. Data collection and presentation are at the core of the product. Unfortunately, the app tries to hard to make data relevant, and becomes inconsistent across the experience. Want to see your aggregate sleep for the week? Awesome! Now try to go back to the screen you were on. The UI sometimes choose to provide no way of going back. So, then your only choice is to exit the app and start over. Want to rotate the app? Cool...that will work, sometimes. Other times it’s like fighting with an obstinate spouse. Not happening unless it wants to make it happen. Useful things like, average REM sleep are missing (or possibly buried so that can’t find it easily). This app desperately needs sparklines to be extended to many categories, and I should be able to choose which categories, in my dashboard. The weight, steps and sleep sparklines are great. Why not use them in a daily snapshot that represents the last week, in one dashboard view that also shows the other things that are already being captured? It’s the inconsistency that is holding this app back.
BTW, this the kind of rating and review that happens when a popup requests my feedback in the middle of me just trying to go about my daily review routine. Stop doing it, no one likes it.
Developer Response ,
Thank you for providing your feedback about Health Mate. I'm sorry to hear you're not happy with the user interface of the app, but we appreciate the feedback. As we continue to release updates, we hope to win you over. I would like to invite you to please contact our customer service team at https://within.gs/t/671632e9 for further assistance. Thank you and have a nice day! Regards - Francis, Withings Customer Service
- 291.9 MB
- Health & Fitness
Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.
English, Dutch, French, German, Italian, Japanese, Korean, Portuguese, Russian, Simplified Chinese, Spanish
- Age Rating
- Rated 4+
- This app may use your location even when it isn't open, which can decrease battery life.
- © 2019 Withings
- In-App Purchases
- Hy-Result $4.99
With Family Sharing set up, up to six family members can use this app.