Zumper - Apartment Finder 4+

I have moved ~10 times in the last couple of years and was finally ready to settle down in Chicago. However, I only had a 3 day timeline to start looking for apartments and sign a lease. A friend recommended Jeremy to me and within a couple of hours we were on the phone going through 15 options he had pulled for me in the area based on my preferences. We narrowed it down to 5 and he scheduled all of the appointments for less than 48 hours later. A few hours later I had found multiple apartments I liked and one that I loved - he even helped me to get some extra deals before signing the lease. After moving so many times and how stressful it was finding an apartment every other time, I never knew it could be this easy and downright enjoyable. I give all the credit to Jeremy and would recommend him to ANYONE who is looking to move to the Chicago area - he was excellent!

I'm so glad we were able to take the stress out of this move for you!

I did everything from filling out the financials, also paid to have an updated credit report ready for review so when I chose an apartment the owner or management company had access to it. Unbeknownst to me very apartment I was interested told me they cannot view it on Zumper. Why? Because they have to be on Zumper as well. The apartments are rented out and retrieved from another website. There’s no full disclosure telling you that some owners and management companies cannot view the credit report they had you purchase. The information is unreliable and a scam.

I tried reaching out to them to help me and they receive responded very late. Also the response was not pertaining to my question at all. I tried telling them and they gave another response not pertaining to my concerns. If you want to find an apartment in a certain area or neighborhood, I suggest to drive out there or have someone drive you around and look for yourselves, you get better deals and get to see the apartments up close and not in an app taken by professionals to make them look like they’re worth more than actual price. All the renting apps are alike.

Save yourself the time, money and headache. DIY!

Sorry to hear that and we're working hard to keep the community trustworthy and safe! Please email support@zumper.com with the suspicious properties and we'll investigate asap.

Overall I had a great experience using Zumper. But I wish there was a way to hide listings from your results and to stop getting notified about them (maybe there is a way and I just could figure it out. I kept getting new alerts or clicking on listings I already knew didn’t fit my criteria but there was no way to hide them which made it confusing sometimes.
I also think having a smoke free option in the filters would be a great addition. Lastly, I know this isn’t so much the fault of Zumper, but I wish the realtors, managers, etc. that were responding to messages sent through Zumper had some kind of script or format to follow that at least had them say what their properties address or name was. I was continually receiving emails about properties that were vague and had almost no information so I had no idea what listing they were referring to.
But overall, good experience and very helpful for finding an apartment.

Thanks for the feedback! We'll be sure to share this with our product team.