Albert Concierge

Lifestyle

Free · Designed for iPad. Not verified for macOS.

Albert Ops is the operations companion for the Albert concierge team. It brings the entire member service into one refined, fast interface, so every request is handled with the discretion and precision our members expect. From your phone you can: Handle requests. Every incoming request lands in a live queue, with priority and response times at a glance. The intelligent router assigns each one to the right concierge automatically, based on timezone, current workload and availability. Know your members. Open a complete profile for anyone: preferences and taste, past and current requests, membership, privacy settings and recent activity. Everything you need to serve them personally, in one place. Converse and close. Message members directly, send quotes and secure payment links, and leave private team notes members never see. One ticket, one conversation. Curate the collection. Add a place by simply naming it, and let Albert fill in the details and gather photos. Edit descriptions, manage photos, and decide what is recommended and what is not. Run the team. Create concierge and admin accounts, set permission levels, and switch yourself online or offline in a tap when you step away. Albert Ops is reserved for the ALBERT concierge team. Access requires a team account.

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The marketplace is now the heart of Albert Ops. THE BOARD Every brief the network puts out, in three views: everything open, your own requests, and the bids you have placed. Filter by speciality, sort by where the activity is or where you are most likely to win. Your own briefs never appear on the open board. SEALED BIDS You see your own bid and never anyone else's. You compete on what you can deliver, not on undercutting a number. TERMS BOTH SIDES AGREE Set the price, the commission and the split on sliders and watch what the client pays update as you drag. A deal exists only once both sides have accepted the same terms. Then one payment link, and each share is written the moment the client pays. STRAIGHT TO A COLLEAGUE Hand a brief to one person from the directory. It goes to them and to nobody else, and never appears on the board. SIGN IN WITH FACE ID Skip the password. Your credentials stay in this device's keychain and never reach our servers. ALSO ON THE WEB The marketplace now runs in a browser at market.albert-conciergerie.com, with the same account. FIXED Sessions no longer end while you are away from the app. The commission and split gauges follow your finger. A brief closes by dragging it down. The guided tour is shorter and describes the app as it is today.

The developer, EVOLVE LUXURY CONCIERGE L.L.C-FZ, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .

  • Data Linked to You

    The following data may be collected and linked to your identity:

    • Contact Info
    • User Content
  • Data Not Linked to You

    The following data may be collected but it is not linked to your identity:

    • Usage Data
    • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

The developer has not yet indicated which accessibility features this app supports. Learn More

Seller
  • EVOLVE LUXURY CONCIERGE L.L.C-FZ
Size
  • 39.2 MB
Category
  • Lifestyle
Compatibility
Requires iOS 15.1 or later.
  • iPhone
    Requires iOS 15.1 or later.
  • iPad
    Requires iPadOS 15.1 or later.
  • iPod touch
    Requires iOS 15.1 or later.
  • Mac
    Requires macOS 12.0 or later and a Mac with Apple M1 chip or later.
  • Apple Vision
    Requires visionOS 1.0 or later.
Languages
  • English
Age Rating
4+
Copyright
  • © 2026 EVOLVE Luxury Concierge L.L.C-FZ