Bloomerang CRM

Name: Bloomerang CRM
Rating: 4.2 (43 reviews)
Author: Bloomerang, LLC

Business

Free

43 Ratings
Ages

4+
Years
Category

Business
Developer

Bloomerang, LLC
Size

232.8
MB

Bloomerang's CRM is as mobile as you are on your iPhone and iPad. Manage your database, nurture supporter relationships, and stay connected—anytime, anywhere. Key features for you: - Effortless Tap to Pay: Instantly and securely process donations using RFID credit cards or digital wallets like Apple Pay and Google Pay, all from your smartphone. No cash—no problem. - Quick insights on the go: Heading to a donor meeting? Surface key details like recent interactions and shared interests to make meaningful connections. Jot down fresh notes or use voice-to-text to capture valuable updates while they’re still fresh. - Your mission, fully visible: Keep an eye on the bigger picture with a comprehensive overview of your key metrics. Monitor campaign progress, donor retention rates, and other essential metrics to power your decisions with clarity and focus. - Stewardship simplified: Watch donations roll in, in real-time, and take immediate action to show your gratitude via text, email, or phone call. You can even empower your board members to do the same! - Welcome every first-time donor: Celebrating new donor relationships has never been easier. Call first-time donors straight from the suggested task list or delegate outreach to your team. Every opportunity to connect becomes seamless and intentional. Get started by logging in with your Bloomerang CRM username and password, and lead your mission forward with purpose and ease!

Ratings & Reviews

4.2

out of 5

43 Ratings

Can’t get in after latest iOS update
10/26/2021

Credf22
Love the app but since the last iOS update o can’t get past the home screen - cannot enter login info.

Developer Response
**Update**We recently released an update that should resolve this issue. Please update the application to version 0.97.6 or newer. If you encounter any other problems, please don't hesitate to email support@bloomerang.com so that we can provide assistance.--Hi Cate,Thanks so much for sharing your feedback. We are aware of an issue impacting Bloomerang users with iPhone 12 or newer running iOS 15 or newer. We're actively investigating. If you’re unable to log in, please email support@bloomerang.com so we can notify you when this issue is resolved. We will post status updates here.
Can’t get in after latest iOS update
10/26/2021

Credf22

Love the app but since the last iOS update o can’t get past the home screen - cannot enter login info.
Developer Response 11/30/2021
**Update**We recently released an update that should resolve this issue. Please update the application to version 0.97.6 or newer. If you encounter any other problems, please don't hesitate to email support@bloomerang.com so that we can provide assistance.--Hi Cate,Thanks so much for sharing your feedback. We are aware of an issue impacting Bloomerang users with iPhone 12 or newer running iOS 15 or newer. We're actively investigating. If you’re unable to log in, please email support@bloomerang.com so we can notify you when this issue is resolved. We will post status updates here.
Too many issues to use at our Event
09/27/2023

StatingtheFactsVT
This would have been great but I have uncovered three issues with the mobile app while testing for use at an event this weekend. 1. Donation acknowledgements do not auto send like they do for donations made on the website. This means more work to send these after the event.2. Issue entering a new credit card manually. The card is stored as I see it via desktop version but cannot process a donation using the card I entered manually into the app via the app or desktop site. Database linking issue I think.3. We have multiple Stripe processors with Bloomerang to support each our Funds. I made two test donations to a particular Fund and the donation went to the other Funds Stripe account. These are fundamental things the App should get right. Makes me wonder if they even tested it. Disappointing.

Developer Response
Hello StatingtheFactsVT,Thanks so much for this feedback, but we're sorry to hear you're disappointed. Automatic email receipting for mobile donations is functionality we are hoping to add in the near future. For the other issues, we'd invite you to contact our Support team using any of the options in your web app, and we'll be happy to assist further.
Too many issues to use at our Event
09/27/2023

StatingtheFactsVT

This would have been great but I have uncovered three issues with the mobile app while testing for use at an event this weekend. 1. Donation acknowledgements do not auto send like they do for donations made on the website. This means more work to send these after the event.2. Issue entering a new credit card manually. The card is stored as I see it via desktop version but cannot process a donation using the card I entered manually into the app via the app or desktop site. Database linking issue I think.3. We have multiple Stripe processors with Bloomerang to support each our Funds. I made two test donations to a particular Fund and the donation went to the other Funds Stripe account. These are fundamental things the App should get right. Makes me wonder if they even tested it. Disappointing.
Developer Response 11/09/2023
Hello StatingtheFactsVT,Thanks so much for this feedback, but we're sorry to hear you're disappointed. Automatic email receipting for mobile donations is functionality we are hoping to add in the near future. For the other issues, we'd invite you to contact our Support team using any of the options in your web app, and we'll be happy to assist further.
Notifications Not Working
08/31/2023

AJH1234
Push notifications are no longer coming through on iPhone. I assigned a task to a coworker this morning. It shows up in his task list, but he did not receive a notification. I then assigned a task to myself as a test and I did not receive a notification either. This is a critical feature for us that we hope to see resolved soon.

Developer Response
Hello AJH1234,We apologize for any inconvenience caused by this issue. Our team team is working to resolve it as soon as possible.
Notifications Not Working
08/31/2023

AJH1234

Push notifications are no longer coming through on iPhone. I assigned a task to a coworker this morning. It shows up in his task list, but he did not receive a notification. I then assigned a task to myself as a test and I did not receive a notification either. This is a critical feature for us that we hope to see resolved soon.
Developer Response 11/09/2023
Hello AJH1234,We apologize for any inconvenience caused by this issue. Our team team is working to resolve it as soon as possible.
Not working with iOS15?
10/22/2021

David FREAKIN' Tomczak
I downloaded the app, yet when I open it I can’t even type in my log in. Nothing I touch works at all. Not even the “Forgot Password” link. It’s as if I’m just opening up an image or screenshot of the log in page. Did iOS 15 break it? I have the latest iPhone so I know it’s not my phone being outdated.

Developer Response
**Update**We recently released an update that should resolve this issue. Please update the application to version 0.97.6 or newer. If you encounter any other problems, please don't hesitate to email support@bloomerang.com so that we can provide assistance.--Hi David,Thanks so much for sharing your feedback. We are aware of an issue impacting Bloomerang users with iPhone 12 or newer running iOS 15 or newer. We're actively investigating. If you’re unable to log in, please email support@bloomerang.com so we can notify you when this issue is resolved. We will post status updates here.
Not working with iOS15?
10/22/2021

David FREAKIN' Tomczak

I downloaded the app, yet when I open it I can’t even type in my log in. Nothing I touch works at all. Not even the “Forgot Password” link. It’s as if I’m just opening up an image or screenshot of the log in page. Did iOS 15 break it? I have the latest iPhone so I know it’s not my phone being outdated.
Developer Response 11/30/2021
**Update**We recently released an update that should resolve this issue. Please update the application to version 0.97.6 or newer. If you encounter any other problems, please don't hesitate to email support@bloomerang.com so that we can provide assistance.--Hi David,Thanks so much for sharing your feedback. We are aware of an issue impacting Bloomerang users with iPhone 12 or newer running iOS 15 or newer. We're actively investigating. If you’re unable to log in, please email support@bloomerang.com so we can notify you when this issue is resolved. We will post status updates here.

This update includes bug fixes and stability improvements for our new Mobile Video Acknowledgements functionality.

Version 25.10.2.4

Oct 21

Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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