Dell Audio 4+
Dell Inc.
-
- Free
iPhone Screenshots
Description
Dell Audio is a companion mobile app for Dell wireless headsets that enables you to personalize and enable headset features. This app currently supports Dell Premier Wireless ANC Headset- WL7024, Dell Pro Wireless ANC Headset- WL5024 and Dell Wireless Headset- WL3024.
Select between two Audio Modes which customize your settings based on your activity:
• Collaboration Mode - Be heard clearly when you are on conference calls with Mic Noise Cancellation. Control noise from both near-end and far-end mic.* Control the volume of your voice on a call with Sidetone slider.
• Multimedia Mode - Set preset modes with Audio Preset. Create your own Custom preset using the Audio Equalizer, by adjusting settings for bass, mid-range, and treble levels. Or choose from predefined audio profiles: Default, Bass Boost, Speech Boost and Treble Boost
In addition, the Dell Audio app allows you to do so much more:
• Manage Noise lets you turn on noise cancellation or adjust the transparency level to decide how much surrounding sounds you want to hear.
• Automated Actions allow you to pause music or mute mic when you take off the headset*. With Quick Pause, you can even pause music or mute mic by taking off just the earcup.*
• Busy Light turns on a red colored light on the headset when you are on call, indicating to people around you to leave you undisturbed, ideal for hot desking and hybrid work.
• Voice Guidance turns on audio prompts for device features.
• Battery Status indicator displays your headphone’s battery status with a visual battery indicator.
• Device Settings display the current firmware version and provide update notifications.
*Feature available on select headset models
What’s New
Version 1.0.3
1. Firmware update feature for supported headsets under App Settings
2. Bug fixes and performance improvements.
3. LE Audio support
Ratings and Reviews
Connection issue and Sidetone is not good
I have updated the software to most recent version2.8.1. I do have a connection issue with this headphones. when I connect to the computer, it is good to use to use it. when I done use it and put it on my desk. Maybe 15 or 20 minutes later I pick it up and try to use it, the microphone doesn’t work. The other side can’t hear me taking. And I have tested it a few times and got the same result. So, please take a look.
Sidetone- I have set it to maximum level (5), but I still couldn’t hear my own voice clearly. This is very important for meetings. Why don’t you make it total 10 setting levels like Logitech headphones. I have Logitech zone wireless 2. So I know it has much better sidetone than DELL. But Dell will be almost perfect if sidetone functionality can be fixed. Please investigate the issues and make the improvements
Developer Response ,
The WL5024 headset features an auto-detection function that automatically mutes the microphone when the headset is removed. This helps prevent unintended audio transmission. When using a Bluetooth connection, the microphone mutes automatically, but platforms like Teams or Zoom may still show it as unmuted. However, if you use a dongle, the mute/unmute status on Teams or Zoom will sync with the headset's status, resolving any confusion.
Alternatively, you can disable the wear detection feature using the Dell Peripheral Manager (DPeM) for Windows users, or you can download the DELL Audio app from the Apple Store or Google Play Store.
Support for Dell Pro Wireless ANC Headset - WL5024 | Drivers & Downloads | Dell US
Additionally, Dell will address the sidetone issue in a future update. Please stay tuned for any firmware updates at the same support link.
Functionality
Easy to find what is needed, easy to change settings. A lot of flexibility. Love the ability to make changes on phone and laptop.
Easy and light
Love my new Dell headset, this software is perfect for mobile setup. Great job!
App Privacy
The developer, Dell Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Other Data
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- Dell Inc.
- Size
- 40.6 MB
- Category
- Productivity
- Compatibility
-
- iPhone
- Requires iOS 14.0 or later.
- iPod touch
- Requires iOS 14.0 or later.
- Languages
-
English, French, German, Japanese, Korean, Simplified Chinese, Spanish, Traditional Chinese
- Age Rating
- 4+
- Copyright
- © 2024 Dell Technologies.
- Price
- Free