I asked to get return my ticket and ticket was deleted at Apple wallet, but no one text me message with approved. And right now, I don’t have idea. My ticket returned or not.On my bank account I didn’t see return transaction.I send two messages and no one answers.

There is a video that auto plays at the start when you open the app, having to load the video and delaying the ability to get to your tickets.It is slow, hard to navigate, difficul to search for events. I wound recommend promoters to use any other app than this one as the UI has made me skip buying tickets.It stops audio when opening! Trying to listen to a band or DJ while getting tickets, no you get cold hard silence to wallow in as you make your financial decision.

If I could give zero stars I would. Every time I’ve tried to use the site or app there’s some sort of issue. Tickets that don’t get sent to me, I get kicked out and return to higher ticket prices, codes that aren’t valid, a support staff that doesn’t answer. Genuinely shocked that companies make the choice to use this garbage app.

All around awful experience. no resale option, customer service takes days to respond and transfer option is not available until about a week ahead. GetIn ya, but no GettinOut