Gladiator Heroes Arena Legends 12+

Problem

I have a problem with my account, there used to be a small purple button, (in game) on the town screen. The purpose of the button was for a customer/consumer to explain or express concerns and issues they were having with the game. It was always VERY helpful, but this time I am forced to come here to leave a review in hopes that my issues will someday be addressed. Issue: I have played this game for many years under many different accounts on several separate devices. (Gangland, The Last City) <— these are previous town names from past accounts. My newest or most recent account I had mistakenly named “Unnamed” A few days ago, I made an in-game purchase that allowed me to unlock the ‘Shaman’ character, and since then I haven’t been able to open the game at all. It stays at the loading screen for hours. So, today, I was forced to offload and re-install the game (knowing that I have been connected to gamecenter and logged in using my Apple ID. My game now is gone and I’ve been made to restart from scratch. I am unsure of how you deal with these situations now, as in the past I have had that small purple button to go to, but I have receipts for all the in-game purchases I had made on all my accounts. I would like to have my most recent account back, but I am unsure if ‘logging in with apple’ will bring me back to my old account or overwrite my account entirely. Please get back to me as soon as possible. Thanks.

Developer Response ,

Good morning,
thank you very much for taking the time to write a review.
If you have sent an email to our studio, we are probably working to solve your case.
If not, please send us a message:
“support@bigcactusgames.com”.
Thank you very much for your commitment and we hope you continue to enjoy your stay.
Best regards.

AN UPDATE THAT DELIVERS!

I have been playing this game for several months and have felt the frustration of “buggy” performance which caused several features not to work properly or at all. The developer team took a lot of criticism and heat for the constant issues such as training loss, fame resets, game crashes which resulted in dead or defeated gladiators.... this list could go on. My point is, they put a whole new look to the game and I have not found a single issue with any of the new updates. Instead of apologies and excuses, the team leaned in hard to deliver a diamond from the rough, and I believe this is the game they envisioned it to be. You can pay to play if you want, but I have received plenty of top level gear to include Clash of Gods spear, Painkiller dual wield swords, the Flame two hand axe, and Imperator sword all rank 5 level 10 items. Back to clan wars.... Lightning Strike is the clan to beat!!!

Warning Review: Pay To Play, Pay More To Win...

I’ve been playing this game for a good while and have learned this developers trick at making the user pay to enjoy the game. 1st of all they make you wait a lot. Battles result in gladiators getting hurt. Then you put them in a hospital for a long time. But here is the kicker there is a VIP mode where you can pay $6.99 for a 50% reduction in wait times. Also you can spend your hard earned cash to buy Red Gems (in game currency) and apply that towards healing your gladiators quickly so you can actually play the game. Also building structures is very time consuming but again VIP mode allows you to build two structures at the same time.... this game unfortunately just finds several ways to make you spend money.... (The list is Endless at how much money you gotta spend to play this game how you expect to). Apple Please Work On Eliminating or Reducing the Madness That Is “Pay To Win” & Now With Games Like This “Pay To Just Play Without Waiting All Day” it’s not fun to be digitally manipulated... Game developers are going to go down like bankers did back in the recession but not for fraud but Psychological Manipulation of the audience to convert them into a dependent paying customer...