1. Speak Up messages are now categorised by Department Head and Admin roles. 2. This release brings bug fixes and UI improvements.

1. This release brings bug fixes and UI improvements.

1. This release brings bug fixes and UI improvements.

1. This release brings bug fixes and UI improvements.

1. This release brings bug fixes and UI improvements.

1) Incident Reporting Performance Improvement:- • The application will give an immediate response to the user once use will raise incident and submit to application. 2) Product Name Change:- • Replace “Speak UP!” to “Go Speak UP!” for all images, text, templates from the web and mobile apps codebase.

1) Google Translate Enhancement:- • As a user, I am able to Translate incoming messages by selecting languages. 2) Support Module Enhancement:- • As a support user, I am able to change User Details using Manage User Page. • As a support user, I am able to setup Role & Menu by the module. • As a support user, I am able to menu permission using the User Permission Pag

1) Network Reachability Alerts : - As a user, I am able to see Network service is an unavailable message when Network is down. 2) PDF Upload & Download :- As a User, I am able to attach PDF and download in the application. 3) Google Translate Integration:- As a user, I want to be able to translate the free text fields using Google Translate. 4) Language Selector Enhancement:- As a user, I am able to view Language selector without a country flag. 5) Forgot Password Enhancement:- As a user, I am able to get password using email or login name.

1) Multiple Reporting for Invite Code Registration workflow  :- o        As a user, I can have single / multiple responder for invite code registration workflow. 2) Forgot Password Enhancement  :- o        As a user, I am able to choose password recovery options on Forgot Password page. 3) Support Module Enhancement  :- o        As an admin user, I am able mandatory / optional Password recovery questions. o        As a support user, I am able to modify license on Manage Client Page. o        As a support user, I am able to get client license details & user count by roles on Help Desk Page.

1) As a internal system, system able to identify update records from daily FWISD process file 2) As an internal system, system should enable Auto Escalation Alerts & Junk Emailing by default. 3) As a user, I am able to see corrected Labels for Spanish in a system 4) As a new user, I am able to view default category and default location.

1) New Invite Code On-boarding :- - As a user, I am able to register user using new Invite Code registration. 2) Head Master Self Reporting :- - As a responder (Head Master), I am able raise and resolve incident report by myself.

1) Production issue fixes.

1)Support Module Enhancement :- · As a support user, I am able to search users data from Help Desk Page. · As a support user, I am able to activate / deactivate school. 2)Junk Email Reporting:- · As a user, I am able to receive the mail in my native language if my messages are junk by my responder. Description : The system will inactivate account for 24 hour, if user posted three consecutive reports within 24 hour. System will automatically activate user after 24 hour passed and intimate user to re-activate his / her account. This feature is disabled by default for all users.

1) Email / SMS Based Multi Factor Authentication :- · As a user, I want to have my login be secure by requiring initial Multi-factor authentication. Description : Application will send OTP on registered mail / phone after successful login. 2) Private and GDPR policy view :- · As an user, I am able to view Private & GDPR policy by language.

1) Manage Categories :- · As an admin user, I am able to Add / Assign / De-assign categories using Manage Incident Report. Description : This will allows admin user to add / assign / de-assign categories as per school request. 2) Auto Escalation Alerts :- · As a responder, I want to be reminded via email of any new/pending reports in my queue. Description : Application will send mail to responder if he / she not able to respond on report between three (three days for teacher and seven days for headmaster) days from posting.

1) User access by default language :- · As a user, I am able to access application in default language. 2) Manage Incident Locations :- · As an admin user, I am able to Add / Assign / De-assign incident locations using Manage Incident Locations. 3) SFTP On-Boarding Enhancement :- · As a support user, I am able to set / reset school country, school default language.

1) Email Format Enhancement :- · As an internal system, the system should send new email in standard template format. 2) Japanese Translation :- · As a user, I am able see correct Japanese Translation in application. 3) SFTP On-Boarding Enhancement :- · As a support user, I am able to receive bulk upload process status by email in native language. · As an internal system, the system should validate bulk upload data file. · As a support user, I am able to push user data in native languages while bulk upload.

1. SFTP On-Boarding Enhancement :- As a support user, I am able to monitor SFTP bulk upload process. 2. Dashboard Enhancement : - As a responder, I would like to be able to see dashboard charts in different colors by selecting Category Filter. Dashboards charts as follows, · Where did this happen · Overview by class · Graph · Message Status 3. Sign-In Enhancement : - As a user, I am able to change my login password if password is expire.

1. Dashboard Enhancement :- As a responder, I would like to be able to see top chart (Uploads by category) in different colors. 2. Responder Self resolution :- As a responder (teacher), I am able raise and resolve incident report by myself.

Incident Report Page Enhancement :- As a reporter, I would like to be able to select positive / negative selector icons.

On-Boarding using Invite Code :- As an internal system admin user, I want to configure new client registration from the front-end

1) Norwegian & Dutch Language support : As a user, I would like to be navigate application in my native languages (Norwegian & Dutch) 2) Max two recovery password : As a user, I would like to be save at max two recovery password.

1) Time zone Localization :- Now user will able to view / change time zone on account page. 2) Student/Teacher Message Delete Functionality :- Teacher will respond with a direct message even though the student has erased their report. 3) Dashboard Enhancement :- 4) Registration & Reports configuration :- Admin user will able to setup new school using application.

1. Student / Teacher Delete Report Functionality - As a student / Teacher, I want to be able to delete messages between myself and the responder. 2. Student Message Alerts - As a student, I want to be alerted when a Responder has requested more information.

1. Web On-boarding / Web Registration As a user, I want my invite code to automatically dictate my account type, permissions etc. 2. Incident reports submitted offline by Responders. Now onwards responder (teacher) can also raise incident and chat with his / her supervisor without knowing identity. 3. Dashboard Enhancement - Responder can apply filter by school & category type ( Positive / Negative) Downloaded Excel reports have summary of filters. 4. Inbox Enhancement - Responder can apply filter by school & category type ( Positive / Negative) Responder can identify category type based on smiley icon / category in detail view.