Gopuff Driver

Name: Gopuff Driver
Rating: 3.1 (2937 reviews)
Author: Gopuff

Make deliveries, make money

Only for iPhone

Free

2.9K Ratings
Ages

13+
Years
Category

Business
Developer

Gopuff
Language

EN
English
Size

122.9
MB

iPhone

Say goodbye to the usual hassles – no picking up from restaurants, no waiting for riders, and no complicated routes. Simply pick up ready-to-go orders from one of Gopuff’s centralized pickup locations and delight customers with swift and speedy deliveries. The perks of being a Gopuff delivery partner: Flexibility and freedom - Be your own boss and operate your own business. Set your own schedule - Work as much or as little as you want, when you want Earn on your own terms - Earn on every delivery - Cash out your earnings whenever you need them - Keep 100% of your tips Convenient locations - Gopuff has hundreds of locations, so you can choose one close to home - Know your pickup location in advance—all deliveries start at the same place - Each pickup location has a set delivery zone. Say goodbye to unexpected, out of area trips Get all of this and 24/7 support. Our team is here to help you.

Ratings & Reviews

3.1

out of 5

2.9K Ratings

GoPuff saved my income.
08/26/2023

KaiPai420
It’s very disheartening to see people come on here and talk about GoPuff as a company and not their app. I’ve started gopuffing around the time the app was introduced. I’ve gopuffed many different warehouses and cities. I have had problems with managers at the warehouse and delivery drivers but never GoPuff as a company. I started working for them when I was 7 months pregnant as a 3rd job and they made my life so much easier that I could quit my other two jobs. I started in December 2021! I made $900 my first week. They set the bar very high and ofc that was my best week ever because it was Christmas. The app had its issues because it was still in beta. It wasn’t even in the App Store yet. A few years later after I had to take maternity leave for 6 months due to birthing complications. GoPuff changed so much. Their app continues to get better and better. It’s so much easier to operate the app now and to get the most out of GoPuff. I’m averaging $30 an hour. I live in a town where there are 3 colleges and I almost always get a tip over $3. GoPuff just keeps getting better and better. Thank you! Can’t wait to see where you guys are heading!

Developer Response
Hey there. We are happy to hear that you are enjoying being a driver partner and appreciate your support! If there is anything we can do for you, or if you have any feedback on how we can improve even more, just let us know at partners@gopuff.com. We hope you have a fabulous day! - AN
GoPuff saved my income.
08/26/2023

KaiPai420

It’s very disheartening to see people come on here and talk about GoPuff as a company and not their app. I’ve started gopuffing around the time the app was introduced. I’ve gopuffed many different warehouses and cities. I have had problems with managers at the warehouse and delivery drivers but never GoPuff as a company. I started working for them when I was 7 months pregnant as a 3rd job and they made my life so much easier that I could quit my other two jobs. I started in December 2021! I made $900 my first week. They set the bar very high and ofc that was my best week ever because it was Christmas. The app had its issues because it was still in beta. It wasn’t even in the App Store yet. A few years later after I had to take maternity leave for 6 months due to birthing complications. GoPuff changed so much. Their app continues to get better and better. It’s so much easier to operate the app now and to get the most out of GoPuff. I’m averaging $30 an hour. I live in a town where there are 3 colleges and I almost always get a tip over $3. GoPuff just keeps getting better and better. Thank you! Can’t wait to see where you guys are heading!
Developer Response 08/28/2023
Hey there. We are happy to hear that you are enjoying being a driver partner and appreciate your support! If there is anything we can do for you, or if you have any feedback on how we can improve even more, just let us know at partners@gopuff.com. We hope you have a fabulous day! - AN
HIGHLY DO NOT RECOMMEND!
10/07/2023

chernoviilya
I worked for gopuff 2 months and here is what can i say about this company: 1: Their customer support is absolutely pointless and terrible. i had problems with the orders and every time when i was going to cancel them (because someone else picked it up, not because I didn’t want them) i had to text to the customer support agent in online chat and then they sent you to the other support through the call (but anyway at first you have to text them first) and there you also should wait until they decide CAN you cancel this or NOT 2: They pay you approximately 3$ for one delivery and if you get 3 or 4 deliveries, they pay you somewhere around 4-5$ (base pay) 4-5$ FOR 3-4 ADDRESSES, ARE YOU SERIOUS?! 3: I worked in Los Angeles and sometimes i delivered orders to Beverly Hills or somewhere to the mountains and everytime I lost my internet connection, so I took a picture and drove to area where i got connected and then marked orders “delivered” and they just deactivated my account, I wrote them and explained my situation, they just ignored me (it happened a few times) My stats is: Acceptance rate 100% Delivered on time 98.8% Completion rate 100% And 0% issues with the orders So they just deactivated me for absolutely no reason, I promise guys i will write the same review in each service where i can find you And I’m going to discuss it with my lawyer TERRIBLE COMPANY, DONT TRY TO WORK WITH THEM GUYS, DONT WASTE YOUR TIME!!!!

Developer Response
Hey there. We sincerely appreciate your feedback and understand your frustration. We will forward this to our team so we can make future changes and improve your experience as a partner. If you have any questions at all or have any other feedback you'd like to share, please reach out to us at partners@gopuff.com. - AN
HIGHLY DO NOT RECOMMEND!
10/07/2023

chernoviilya

I worked for gopuff 2 months and here is what can i say about this company: 1: Their customer support is absolutely pointless and terrible. i had problems with the orders and every time when i was going to cancel them (because someone else picked it up, not because I didn’t want them) i had to text to the customer support agent in online chat and then they sent you to the other support through the call (but anyway at first you have to text them first) and there you also should wait until they decide CAN you cancel this or NOT 2: They pay you approximately 3$ for one delivery and if you get 3 or 4 deliveries, they pay you somewhere around 4-5$ (base pay) 4-5$ FOR 3-4 ADDRESSES, ARE YOU SERIOUS?! 3: I worked in Los Angeles and sometimes i delivered orders to Beverly Hills or somewhere to the mountains and everytime I lost my internet connection, so I took a picture and drove to area where i got connected and then marked orders “delivered” and they just deactivated my account, I wrote them and explained my situation, they just ignored me (it happened a few times) My stats is: Acceptance rate 100% Delivered on time 98.8% Completion rate 100% And 0% issues with the orders So they just deactivated me for absolutely no reason, I promise guys i will write the same review in each service where i can find you And I’m going to discuss it with my lawyer TERRIBLE COMPANY, DONT TRY TO WORK WITH THEM GUYS, DONT WASTE YOUR TIME!!!!
Developer Response 10/09/2023
Hey there. We sincerely appreciate your feedback and understand your frustration. We will forward this to our team so we can make future changes and improve your experience as a partner. If you have any questions at all or have any other feedback you'd like to share, please reach out to us at partners@gopuff.com. - AN
Awful experience first day
09/23/2023

Treleyney
I decided to try GoPuff out and they were running a promotion where if I completed 7 orders I would get $150 within the dates listed. There were no times listed but I was consistently checking the app while I was working and saw the mission was active in my list. While on my last delivery the mission got marked as incomplete. I chatted with support right away, they told me they would bring it to the higher up team as they see I completed my end, and that that team was still working and would contact me shortly. They never contacted me. Next day I contacted them again to be told the same thing. Third day I contacted them they told me I have to fill out an online form and that it would be resolved through email. I did what was told of me and provided screenshots of the mission in my history, my completed orders for that day, and all information. No response. I sent another email and they finally got back to me saying I did everything but the mission ended 6am that day. The mission was active until my last delivery in the app. The warehouse is not even open that early and those times were not listed in the mission. I responded and I sent them all the proof once again. Sent them follow up email. It has been a few weeks now and they responded today that I did not opt in to the mission(even though it’s still in my history). Awful app and employee care.

Developer Response
Hey there. We sincerely apologize for any frustration. This is not the experience we strive to provide for our driver partners, and we would like to look into this further. Could you please send us an email at partners@gopuff.com with the details? - AN
Awful experience first day
09/23/2023

Treleyney

I decided to try GoPuff out and they were running a promotion where if I completed 7 orders I would get $150 within the dates listed. There were no times listed but I was consistently checking the app while I was working and saw the mission was active in my list. While on my last delivery the mission got marked as incomplete. I chatted with support right away, they told me they would bring it to the higher up team as they see I completed my end, and that that team was still working and would contact me shortly. They never contacted me. Next day I contacted them again to be told the same thing. Third day I contacted them they told me I have to fill out an online form and that it would be resolved through email. I did what was told of me and provided screenshots of the mission in my history, my completed orders for that day, and all information. No response. I sent another email and they finally got back to me saying I did everything but the mission ended 6am that day. The mission was active until my last delivery in the app. The warehouse is not even open that early and those times were not listed in the mission. I responded and I sent them all the proof once again. Sent them follow up email. It has been a few weeks now and they responded today that I did not opt in to the mission(even though it’s still in my history). Awful app and employee care.
Developer Response 09/25/2023
Hey there. We sincerely apologize for any frustration. This is not the experience we strive to provide for our driver partners, and we would like to look into this further. Could you please send us an email at partners@gopuff.com with the details? - AN
THE WORST SIDE OF GOPUFF
10/04/2023

Watdafaq07
I've been working this app 2 years ago, it was amazing, 22 dollars an hour, bonus every week, fair tips and trips, so later on, GOPUFF got on everyone eyes, they started to screw up, they took the hours away, they took the 22 dollars, they took the bonus, adjustments, longer trips without tips, management in every facility think they are your boss cause they talk to you in whatever way and they don't give a Fk, they do the want people standing out of the building or inside, they took the chairs from facilities, the restrooms are locked, if your order got canceled you don't get paid basically you waste your time and gas, GOPUFF IS BEING STEALING ALL TIPS, I don't understand how a great company just became worse, plus for whatever reason your account can get cancelled or you kicked out from them, if they realize is not your fault there is no compensation, anyway gopuff drivers are not employees and gopuff make the rules and break them too, it's better having Uber than GOPUFF, at this time there is no way for this company to be as good as it was before, they don't want happy drivers is just disrespecting in every way to drivers, I'm talking based in my experience, I couldn't give 0 stars cause there is no way....... There is more stuff I was just quickly explained.... I wish they go back to the way they were before, they used to be the best and now is the worst and cheapest delivery company...

Developer Response
Hello. We appreciate your feedback and understand your frustration. We will forward this to our team so we can make future changes and better your experience as a partner. If you have any questions at all or have any other feedback you'd like to share, please reach out to us at partners@gopuff.com. - AN
THE WORST SIDE OF GOPUFF
10/04/2023

Watdafaq07

I've been working this app 2 years ago, it was amazing, 22 dollars an hour, bonus every week, fair tips and trips, so later on, GOPUFF got on everyone eyes, they started to screw up, they took the hours away, they took the 22 dollars, they took the bonus, adjustments, longer trips without tips, management in every facility think they are your boss cause they talk to you in whatever way and they don't give a Fk, they do the want people standing out of the building or inside, they took the chairs from facilities, the restrooms are locked, if your order got canceled you don't get paid basically you waste your time and gas, GOPUFF IS BEING STEALING ALL TIPS, I don't understand how a great company just became worse, plus for whatever reason your account can get cancelled or you kicked out from them, if they realize is not your fault there is no compensation, anyway gopuff drivers are not employees and gopuff make the rules and break them too, it's better having Uber than GOPUFF, at this time there is no way for this company to be as good as it was before, they don't want happy drivers is just disrespecting in every way to drivers, I'm talking based in my experience, I couldn't give 0 stars cause there is no way....... There is more stuff I was just quickly explained.... I wish they go back to the way they were before, they used to be the best and now is the worst and cheapest delivery company...
Developer Response 10/06/2023
Hello. We appreciate your feedback and understand your frustration. We will forward this to our team so we can make future changes and better your experience as a partner. If you have any questions at all or have any other feedback you'd like to share, please reach out to us at partners@gopuff.com. - AN

Updates are made regularly to the Gopuff Driver app to ensure the experience on our platform is the most up-to-date and reliable for you. The latest version of our app includes: - Stability enhancements - Feature additions

Version v2.226.2

2d ago

Data Linked to You

The following data may be collected and linked to your identity:
- Health & Fitness
- Financial Info
- Location
- Contact Info
- User Content
- Identifiers
- Usage Data
- Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Accessibility

Information

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