HP Smart for Desktop 4+

I've had this printer for a few years so it's a good choice for desktop purposes. However, it prints fairly slow and get paper jams a lot. It also went through a phase where it just clicked and made adjustment noises but never fully went on and I had to unplug and replug over and over again and do the alignment and adjustment every single time I turned it back on. I just want to be able to hit the button to turn it off without having to adjust it every time. Also, for some reason the images always print askew. I have to open the tray and really push the paper all the way back and squeeze the sides every time before I print if I don't want it to be crooked. Lastly, The HP printing app is ok, but I can't change the order of the tiles so that means that the help tile is before the print tile and the fax tile (which I might use like once a year) is in front of printing and scanning which are used most often. I can turn them off and on, but I can't move them around. So that's frustrating.

My printer would flash an error after every print job and have to be totally restarted every time. Spent over 8 months trying to fix it and trying to get in contact with someone to help and every response I got just kept saying udate the software and the app. But when i did that, the app would tell me i needed to registermy account and printer for "auto re-fill" in order to use the printer. That requirement was never mentioned when i bought the printer and it did not require this for the first year of use. I did give in an registered y account and printer for that service. BUT the app would not recognize that I had done it and kept giving me the same issues and same response as before. I would try to cancel the account and re-sign up, but it would tell me i had one already and that i was good to print. Spent another three months trying to get answers from customer service and got no help at all except for someone telling me it was a glitch of some kind something, but offering now , so I ended up having to get rid of the perfectly good (and expensive) printer because of some new requirement with this app and HP and cutomer service was useless.

I set up my printer yesterday and printed the practise sheet. Today, I went to go print, and it was an hour long saga involving multiple resets, opaque error messages, conflicting advice, and honestly bad interfaces. For example, until I acively went into printer settings, it didn't tell me that I should align my printer heads. It just refused to print. And when I tried to scan a sheet, it kept skipping from Auto Feed to Glass. At first I thought I had picked teh wrong thing but on the third time, I was dead certain that the app or printer was switching from inputs. I have not been able to scan from auto feed at all and scanning by hand on the glass top is laborious. :( Finally I was actually very disappointed with the Instant Ink offering, which I had thought was a subscription wherein the smart printer would realise I was running low on ink, and then offer to order a replacement. cartridge. INSTEAD it's a metered "guess how many documents you'll print in a month" deal and if you go over, you get charged. I have variable needs but there's no subscription for what I envisioned, so I declined and will just buy cartridges the old fashioned way. That is if I do not first go all OFFICE SPACE on this printer, becaause this has been a FRUSTRATING experience.