Hushmail 4+

Missing a lot of potential clients.

For the most part, I like it. Especially the secure forms. However, to many times the iphone XR will not notify me that I received an email. When I notice that my email notification sound has bot gone off in several hours, I simply swipe to update and then several emails that were sent several hours ago show up. This makes my company look bad because these emails are for customers trying to schedule a service. I do not have this problem with my google emails and I am considering switching my companies email to a google account. This is embarrassing and causing me to many new customers. Whats unfortunate, is that it works 75% of the time. Not sure why randomly the notification alert on my phone decides to stop working or that the hush emails to not update automatically at times.

App safety..

I have been using Hushmail for nearly 12 years, I have had great time, confidence and felt absolute safe. Until recently, a group of people with specific reasons have hunted my e-mail account passphrase, but, since it was in the (hands) of Hushmail my peace of mind prevailed, unfortunately, 2 months ago it looks something went wrong somewhere, this is the time when my trust to Hushmail system got to the peak, an attempt to hack my passphrase has led my account to become inactive. I can’t log in, the system doesn’t recognize my passphrase anymore, it simply looks like I have lost or forgot it, but not, I have been using it regularly, the mistake was to download the app and use it to access my account, I became vulnerable. Otherwise, can the Hushmail team convince me that your app is safe ? I did not forget or lost my passphrase ! An attempt to hack it have locked an access to my account. Is it true that there is nothing can be done except to open new ID ?

Developer Response ,

Hi. Thank you for being a customer for so long! We would like to help you with this problem. If you can contact our Customer Care team, they will do what they can to help you access your account. You can reach them at https://www.hushmail.com/contact/

Good start, incomplete execution (iPad)

What it does, this app does well: it secures your email, with the encryption handled locally, not in the cloud. Great!

But as an iPad app, it has one terrible flaw: it REFUSES to change orientation. It’s always oriented “vertically”, so if my iPad is horizontal (as with almost any keyboard case), the app comes up SIDEWAYS, and will NOT change orientation. Now, I can turn the iPad, and use the app that way, but then the keyboard is sideways, so I’m basically forced to disconnect the keyboard and use the on-screen keyboard, which is a pain. The search feature is also poorly implemented (sometimes the highlight moves the focus to the match, other times the focus remains on the current screen even if the match is elsewhere), but the orientation glitch is the biggest problem for me.