Hushmail 4+

App safety..

I have been using Hushmail for nearly 12 years, I have had great time, confidence and felt absolute safe. Until recently, a group of people with specific reasons have hunted my e-mail account passphrase, but, since it was in the (hands) of Hushmail my peace of mind prevailed, unfortunately, 2 months ago it looks something went wrong somewhere, this is the time when my trust to Hushmail system got to the peak, an attempt to hack my passphrase has led my account to become inactive. I can’t log in, the system doesn’t recognize my passphrase anymore, it simply looks like I have lost or forgot it, but not, I have been using it regularly, the mistake was to download the app and use it to access my account, I became vulnerable. Otherwise, can the Hushmail team convince me that your app is safe ? I did not forget or lost my passphrase ! An attempt to hack it have locked an access to my account. Is it true that there is nothing can be done except to open new ID ?

Developer Response ,

Hi. Thank you for being a customer for so long! We would like to help you with this problem. If you can contact our Customer Care team, they will do what they can to help you access your account. You can reach them at https://www.hushmail.com/contact/

Buggy, slow

Very slow to load emails, buggy, updates never seem to really improve the experience, and I occasionally just need to delete, reinstall, and reauthenticate to get it working again
Very frustrating app. Seems like a simple enough app they should be able to make it work much smoother.

The platform is great for privacy but…

Using the app has been a huge heada. It crashes within 15 seconds of being logged in; every single time. The website is great and the encryption works great. If only the app on my iPhone 12 Pro would stay up until I log out.