The purpose of this app is to allow smart phone functionality and connectivity to the gate intercom— yet this app doesn’t do that. It usually won’t ring when someone buzzes at the gate. There’s about a 90% failure rate. And what’s so frustrating is that one out of 10 times it does randomly work. And then when miracle of miracles you actually get a notification… The open gate button doesn’t work. One or the other. You can open the app without an intercom call and remotely open the gate from the app. Or you can receive a random intercom call. Even if you hang up the intercom call, the gate still won’t open via the app. This is one messed up piece of software. And if you’re trapped like me, held hostage by the investment in the BFT hardware - you are screwed. Run away!!!!

It gives you one single notification. If you are not paying attention to your phone or have it on the counter from far away, you will miss that somebody is at your gate. I have missed more than 90% of the individuals who have come to my house. If you are the app developer, and you are reading this, please allow the app to send constant notifications as if it was ringing your phone. So that it cannot be ignored.You would think they would mimic a good app such as ring. It is possible for it to ring your phone and not just send a notification. They need to overhaul their app. If you are a developer, please listen to this. Please do something about it.

It is very inconsistent and doesn't always alert us when someone is ringing. It's also inconsistent about connecting despite having a clear signal. There are few functions and the delay when using the intercom also makes it hard to speak to people. I would recommend something else if possible.

Our iPad is wall mounted and the app doesn't recognize whether the device is in landscape or portrait orientation. Since our iPad is mounted in landscape orientation the app is almost unusable from an iPad. Also when someone rings the gate the notification message shows the Bell Identifier which is a cryptic slew of numbers and letters instead of the friendly human name I gave it ("back gate"). Overall the app doesn't feel very polished. The "delay" button is unclear what it does. There is no help. The icons and design feel very outdated.