One thing that I just recently found after I’ve been off of this app for a while, and that did not show up when I had the app on my phone, where his messages from men that I’ve never seen that went into my spam file. So while on this app, check your spam file tool so sorry to all those men that I never responded to because I never knew about you. The other thing is for men and women to look out for if a man or a woman wants you to go off to a different texting messages system and I threw a regular text message on your phone. I want you to download one either through your Gmail. Or another app they are a scammer. Also, if they claim that they’re gonna meet you and then all of a sudden no longer can meet scammer and shortly after that something happens to them like losing their credit cards. Or something went wrong with your bank account and they need your help and want you to send the money. Don’t do it. They are scammers if they can’t meet you within the first week or two face-to-face don’t bother. Cause they’re probably living in another country. And another heads up. If it looks like a professional picture it’s probably a scammer . please some of the pictures I’ve seen our basically just a nose . you need to show your whole face in your pictures. Just thought these are things you should look out for. I have found somebody on another site.

UPDATE:account back online but I had to do a lot of detective work and provide proof of the hack. No response or indication they restored my account. I just tried to login and it went. So, before you appeal a ban get plenty of facts to provide them. Every thing I had provided , they had as well. This could be a better app if they improved their support services. Upgraded from a 1 star to 3 because they eventually had someone fix this. ORIGINAL POST 30 days after paying for 6 month premium membership I was suddenly locked out. No notification. Can’t get a response from them. Just that I violated community standards and terms of conditions. This happened just after someone messaged me in what seemed to be a hacked account trying to run a romance scam. When I didn’t play along, the message disappeared and within minutes I am locked out. I have auto renewal and can’t login to turn that off or delete me acct/info. No way to contact the company. Phone number only refer to online help or email link. Neither are helpful. STAY AWAY. I READ REVIEWS AND IGNORED THE WARNING.

I used to be on this app and had issues with uploading photos before but finally got them complete. Just got back on site and went to upload new Photos and successfully got 3 photos to start. Went back to upload more and wouldn’t allow said I needed to give permission in settings. My setting showed for their app photos was on. Emailed them and they told me they had removed one of my photos for not following guidelines?? It was a picture zoomed in of two drinks toasting? Emailed again and no response. Called only auto hold. Emailed no response. Called today, did not select technical support but “other” #6, and was told issue with my phone. I said it still showed access and I had not changed anything. He was Very condescending to me and told me it wasn’t a technical issue. When asked what kind of issue it was he just said issue with my phone but wanted me to remove app and reinstall. Wanted to stay on phone with me. However his tone was so off putting with his dog barking in background I said I’ll reinstall & would call back if needed additional help. Well reinstalled and now settings doesn’t even give me option to allow photos for their app. Guess I’ll have to call again but so frustrating and 🤞

I recently downloaded the app and made an account for the first time. However less than an hour later when attempting to return to the app and login a pop up appeared saying access to my account had been blocked. After emailing OutTime help like instructed, and using the provided link, the only responses I received told me to fill out a ban appeal. After 3 days of not hearing anything I sent out another email asking for an update and was again instructed to fill out a ban appeal and that no further messages would be received. I filled out that second ban appeal about 5 days ago and still have heard nothing, not have I been able to log back into my account.Things to note, I was never given any warning that my account was reported, suspected of fraud, or that it was being considered to be banned. I was never once told that I was going to be banned, nor have I even been told why. My only hunch is that maybe one of the pictures I submitted was considered inappropriate? However no nudes were used and again I was never told that any picture was considered inappropriate or violated any guidelines. I am very dissatisfied with the minimal and poor communication from the help team, and that my account still cannot be accessed for reasons that have not been made clear to me at any time.