I love the way this app puts you in touch with physicians and other medical support but am amazed that it is only really optimized for phone size devices. A tablet or desktop size would be great though at least its available on desktop.

I’ve been booking, at least twice a week, zennya’s wellness services since I’ve arrived here in the Philippines. However, I’ve never once considered using this App for medical (perhaps bcz unconsciously I associated medical services to clinic or hospital), which I’ve quickly regretted after I received my first two medical services (covid test and flu test). I have to thank a friend of mine who vouched for the quality of zennya’s medical services which later on I’ve done to my family and friends. It truly is the most efficient, safest and even affordable medical home services available not just in the Philippines but also in the US. Highly recommended

It's been 2 weeks and I can't book a massage with my favorite therapist. I'm thinking of not using the app altogether! I've been wasting my time waiting for my booking to be accepted. I've patronized Zennya since it's launched and I don't feel that my loyalty matters.The ‘customer service staff’ explained that it’s because of growing demand. I don’t think that’s the reason. My favorite therapist had been available for like 3 hours and he’s not that far from me -but my booking was never accepted.Then the ‘staff’ further explained that the therapist was out of range. Zennya has been decreasing that range. I was able to book that therapist for a good of number of times even if he was in that location. That conversation is pointless and will lead to nowhere.Zennya app started with a promise but now is a disaster. The Zennya team will not go the extra mile (or even lift a finger) to console a dissatisfied loyal customer. They have a lot of reasons for the disservice but never take actions to save the customer relationship.PS. I avail Zennya services at least once a week on the average - and I can freakin’ prove that! After spending thousands of pesos for Zennya, I feel I deserve some ‘going the extra mile’ customer service. I AM VERY DISAPPOINTED.

The actual services from the therapists are good, and I have no complaint. The actual app is faulty. The app froze and would not let me come off one of the sub-menus no matter how many times I closed the app and re-opened it. I decided to uninstall and then reinstall the app, but since doing this I have been unable to login to the app. The app assumes I'm trying to create a new account and notifies me that my account already exists and leaves me at the login page. I've attempted to contact customer service multiple times through texts and emails with no response from either.