As a district manager of 5 retail stores in the midwest, I've tried a handful of apps for scheduling and engaging our in-store employees. It's been about a year since we started using Branch at our stores and it's been REALLY helpful! 😀 There are some aspects that take getting used to, but our team has really gotten the handle on it now. I know for our manager, it's saved them a pretty significant amount of time when it comes to making their weekly schedules. It also seems like our employees are picking up more shifts since they don't have come in to see open shifts. We began using it only for scheduling but have since started using the chat as well. OMG! Team members are also really excited about Branch Pay!! In the past, we would use GroupMe for communication and another app for scheduling, which was fine but it had its obvious constraints. Our employees do miss some of the features, but this is much more controlled.One of the things worth noting is the hierarchy of user access. This is a new feature compared to the other apps we have used and for me overseeing 5 locations, it has been very handy. I can see which locations have the lowest rates of absenteeism and I even can somewhat get a radar on turnover. This is huge for us. The managers have full view of their locations and the attendance of their employees. They had some questions early on with uploading the picture of the schedule, but now they are also able to build the schedule with the desktop version. The communication piece has been useful for communicating with all our employees regarding announcements or updates. All in all, it has been so solid and we don't know where we would be this holiday season without it!!!
Mary, thank you so much for your positive review of the Branch app. We are so happy to have power users and advocates on our app, and we come to work everyday to serve people like you. We would love to hear more from you regarding how Branch has positively impacted your workplace so that we can continue to do the same well into the future, and for other members of the hourly workforce! Please reach out to us at hi@branchmessenger.com to share any further thoughts or ideas you might have :) Best, -The Branch Team