"Be free from laundry! Easy pickup and delivery is just the start. Our experts gently care for even the clothes you treasure, so you never have to worry about damage."
● Contactless pickup and delivery, ready in a second at your door
Just place an order in the app and leave your laundry at your door. You can follow every step from pickup to delivery in real time, so you can hand it over without worrying about loss or damage.
● Experts inspect your laundry in person and share a care report
Every item is checked in person by a skilled expert. We look for stains, lint, and damaged spots, mark them with photos, and recommend the right washing method for each piece in a report. You can see exactly how it was washed and how it turned out, with nothing hidden.
● No surprise charges, just the care you choose
We suggest only the care your laundry really needs, and you decide whether to go ahead. Whether protecting the fabric or removing a stain matters more, the choice of washing method is yours.
● Check an AI estimate before you hand it over
Take a photo of your laundry with the camera to see the expected cost in advance. There's no guessing about the price, so you can review a clear estimate before you send anything.
● Premium restoration care backed by professional know-how
Bring your favorite clothes back to life with premium care that goes through a professional process. If you have a treasured piece you're worried about, you can leave it to Washswat with confidence.
● App access permissions
These permissions help you use Washswat more comfortably. We're providing this notice in accordance with Article 22-2 (Consent to Access Authority) of the Act on Promotion of Information and Communications Network Utilization and Information Protection, etc.
[Optional permissions]
Notifications: to let you know about pickup, delivery, and washing progress
Camera: to photograph your laundry with the AI lens and check its type and condition
Photos and media: to upload laundry photos and attach or review your requests
You can still use the rest of the service even if you don't allow the optional permissions. Only those specific features will be limited. You can change permissions anytime in Settings > Apps > Washswat > Permissions.
● We're always here to help
1:1 chat support: every day, 7AM to 8PM
Phone support: weekdays, 9AM to 6PM (lunch 12PM to 1PM)
Customer center: 1566-5892
KakaoTalk channel: @세탁특공대
Closed on Lunar New Year's Day and Chuseok
I’m staying in Korea for a few weeks at a hotel and needed a way to wash my clothes and this was recommended to me. Trying to pay for the service as a foreigner was a bit tricky since their system kicks out foreign cards but I used Toss Pay to complete the transaction. It was as easy as described and the app is intuitive (but it helps to be able to read/write in Korean) - please consider accepting foreign credit cards in the future!
Really thankful for the easy cancellation
LexyChoi
Im sure a lot of people who are not from Korea realized how difficult it is to explain when they often have to be more careful about germs because of illnesses such as cancer where you have almost no immune system during treatment. If you are private by nature or realize how awkward it is to explain to a culture that values pride and privacy a disease that is controlled through immune suppression - well I went through such embarassment in the process of trying to cancel credit I was scared to get a refund for. If you need a company that is detailed and wont damage your things this is it. If you want one where the liabilty of damage is signed away in exchange for consistent cleanliness.. there are others with this clearly iterated in their contract. I was pretty relieved that they let me argue without bringing a doctors note or dying of shame. If one say they decide to advertise a purely hospital level sanitation sheet service- they will definitely have me again
Developer Response
I should've made the laundry quality better, but I couldn't. Sorry.😢We want to show that we always fulfill our responsibilities!I'll do my best to show you my best.I hope to see you through WashSwat.
Reliable laundry service
Jaewon mum
The app is very helpful to get wonderful laundry service with just a few clicks.
So helpful!
Stephwes
It’s easy and convenient!
Here's what's new in Washswat
· You can now manage marketing messages by channel.
Select only the ones you want — push, SMS, or KakaoTalk — or opt out entirely.
· Bug fixes and minor improvements for a more stable experience.
Meet the new, easier Washswat app.
Version 6.10.6
The developer, (주)워시스왓, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
Contact Info
Identifiers
Data Linked to You
The following data may be collected and linked to your identity:
Contact Info
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Location
Contact Info
User Content
Identifiers
Usage Data
Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More