This is my first crack at doing a website. After a little bit of a learning curve using the editor I think I’ve got a decent little site. The templates look great but all are kinda similar in a lot of ways. You can enter HTML if needed, and there’s a developer mode for advanced users. Extra features tend to be at extra cost; my .99¢/mo site only includes one email address for example. Search engine optimization is another added cost item but seems reasonable for what gets done. I used a third party site to register my domain, so if I need to move the site it should’ve too hard. All told I think there’s pretty good value here. You pretty much can’t lose.

I use the IONOS app - or should say I USED to use or TRIED to use it to access my domain emai. Typically it was just one domain that I use email for fairly frequently but this app is probably the worst app I’ve ever used for accessing email. I realize they are trying to give me a lot of features or abilities within one app, but they need to take some of that money I’ve been paying them for a long long time and write us an app wheee we can set up our domain email access and have a preferred domain that will take us straight into an industry standard inbox with industry standard functionality.Overall I’ve been happy with IONOS. They didn’t shut down my websites when my card was compromised and the bank turned it off, so I was happy about that. Buying a new domain is pretty easy. Some of the tools to use with your domain are a little confusing. As in what’s really free and what’s free for now but then later you’re going to charge me. I usually just end up grabbing a WP template and modifying it and adding in the plugins I want and what I can’t fix I just deal with it. I did try using their website starter kit, but found nothing remotely close to what I needed template-wise. (Tactical gear and training) so I went my own path using WP. Yeah so the only MAJOR complaint I have is how irritatingly ugly email access is with this app. As luck would have it the domain I do check my email on is like the second to the last of a whole bunch of domains I own. So instead of scrolling for 30 seconds and trying to tap that little settings hear with my big ol’ thumb, I just stopped using the app altogether and set up my email using other apps. But you guys are my domain host. You’d think you’d want to be a better “host” (pun intended) and give us loyal customers an email app that’s worth a nickel.

Horrible customer service. I never leave reviews but I had a horrible experience.I was with this company a couple years. Things were fine as a NEW customer. I ended up purchasing 3 contracts. But after several mistakes from the company resulting in losing my domain name that I paid for annually canceled all contracts (which took literal hours on the phone) only for them to continue charging me. When I reminded them that I cancelled because they lost my domain to another company without notifying me then told me I needed to pay them $90 to get it back!I told them I am not interested in paying for someone else’s mistakes so I’d like to terminate all existing contracts. They argued with me. Did not want me to cancel. Argued. To the point I was upset. I did not want their services. But they ended up canceling and gave me a confirmation number. I thought things were over. So now they decide to continue to charge my account while my account is closed, contracts are canceled and I no longer have access to the “invoice page”. I canceled my account yet they still keep charging me. I’m calling my bank and my legal representative next. I do not recommend this company. They do what they can to sell their contracts yet have no clue on how to manage them. How does a company lose a domain name in the middle of a paid in full contract? Do not buy from these guys.

They will sometimes double charge you without sending an invoice and say the reason and say it will be refunded to your account next month ( big lier ). I do not know who to complain to. They block your account and make your information and domain inaccessible without any explanation. Support will not respond to your email or phone in any way if there is a problem with your account. And finally you auction your time and money with this company. You can not back up more than 1 GB of data and more than 100,000 files, and the support section does not back up for you. This means that your information is locked with this company. Gives you an error message when you want to zip data from more than 100,000 files after 5 minutes. Funny isn’t it !!! I’ve lost my data after 3 years and no one responsible and reply to my request of backup.