Active Reader - ViaOne

Name: Active Reader - ViaOne
Rating: 2.4 (41 reviews)
Author: ViaTech Publishing Solutions

Business

Free · Designed for iPad. Not verified for macOS.

41 Ratings
Age Rating

4+
Years
Category

Business
Developer

ViaTech Publishing Solutions
Language

EN
+ 10 More
Size

122
MB

Active Reader™, your enterprise content delivery system. Credentials required. Contact your system administrator for access.

Ratings & Reviews

2.4

out of 5

41 Ratings

App is difficult to work with
04/19/2019
brb737abq
1) Bookmarking pages in very inconsistent. Some bookmark fine while others seem and then disappear. 2) There is no table of contents indexing of documents that I can find anywhere in the application. Thus working with large documents and not having bookmarks work correctly is extremely cumbersome. I too am taking a CAE course, and it is expensive for the company who hired me. So the restrictions they have placed...no printing, no exporting to an app that can index a TOC are frustrating as well. That feedback I will make directly with CAE.

Developer Response
Thank you for the feedback! We are sorry that you experienced trouble with the Active Reader mobile app. Our technology team is working on a new release that supports all bookmark types and quantities. You can expect the update to occur early next week. If the issue persists, please contact btteam@viatechpub.com. Again, we appreciate your comment and look forward to serving you in the future.
App is difficult to work with
04/19/2019
brb737abq

1) Bookmarking pages in very inconsistent. Some bookmark fine while others seem and then disappear. 2) There is no table of contents indexing of documents that I can find anywhere in the application. Thus working with large documents and not having bookmarks work correctly is extremely cumbersome. I too am taking a CAE course, and it is expensive for the company who hired me. So the restrictions they have placed...no printing, no exporting to an app that can index a TOC are frustrating as well. That feedback I will make directly with CAE.
Developer Response 08/02/2019
Thank you for the feedback! We are sorry that you experienced trouble with the Active Reader mobile app. Our technology team is working on a new release that supports all bookmark types and quantities. You can expect the update to occur early next week. If the issue persists, please contact btteam@viatechpub.com. Again, we appreciate your comment and look forward to serving you in the future.
I see improvements and great support
03/13/2019
TooFlyForAPilot
The app did have its flaws and would crash unexpectedly at times. But it seems that the dev team is working hard at improving the user experience. Since using the app there have been 3 updates. All which have fixed bugs and crashes. There are some lingering bugs, but there’s not doubt in my mind they are working on fixing it for the next release. I have called their support team and they are top notch! Very helpful and seem to care. Looking forward to future releases and using the app more.
I see improvements and great support
03/13/2019
TooFlyForAPilot

The app did have its flaws and would crash unexpectedly at times. But it seems that the dev team is working hard at improving the user experience. Since using the app there have been 3 updates. All which have fixed bugs and crashes. There are some lingering bugs, but there’s not doubt in my mind they are working on fixing it for the next release. I have called their support team and they are top notch! Very helpful and seem to care. Looking forward to future releases and using the app more.
Continually crashes
01/16/2020
Wade's review
The biggest issue: After downloading the training material to Active Reader, my iPad Pro couldn’t handle the memory requirements and crashed the app. I closed all other apps that were open in the background to free up available memory, yet the app continued to immediately crash when I tried to re-load it. What lead to the problem (issue 2): After referencing and closing pdf documents not stored on my device, Active Reader would take 15-30 seconds to “reset”, preventing any action before I could open another document. What a terrible system!

Developer Response
Thank you for the feedback. We are sorry that you have experienced trouble with Active Reader. There have been several updates to the app to resolve the crashing issue. If the issue persists, please contact btteam@viatechpub.com. ViaTech will continue to make updates to the product to improve the user experience. We look forward to serving you in the future!
Continually crashes
01/16/2020
Wade's review

The biggest issue: After downloading the training material to Active Reader, my iPad Pro couldn’t handle the memory requirements and crashed the app. I closed all other apps that were open in the background to free up available memory, yet the app continued to immediately crash when I tried to re-load it. What lead to the problem (issue 2): After referencing and closing pdf documents not stored on my device, Active Reader would take 15-30 seconds to “reset”, preventing any action before I could open another document. What a terrible system!
Developer Response 01/20/2020
Thank you for the feedback. We are sorry that you have experienced trouble with Active Reader. There have been several updates to the app to resolve the crashing issue. If the issue persists, please contact btteam@viatechpub.com. ViaTech will continue to make updates to the product to improve the user experience. We look forward to serving you in the future!
Horrible app, doesn’t get one thing right.
02/06/2019
VZ is not worth it
I’m taking a course with CAE and this app crashes on one of my iPads every time I try to open a document. I tried deleting and re downloading and it still doesn’t work. On all my devices I get “invalid password” more than half the time I try to login to my account. The app will not allow you to export documents so you HAVE to use their software. In the lucky occasion I am able to login AND open a document I can’t find the info I want because the PDF navigation is on this app is crap. Trash it and use GoodReader CAE!

Developer Response
Thank you for taking the time to provide your feedback. We are sorry that you had trouble with our app. This was a beta launch with CAE for use of this product. There have been subsequent app updates to resolve initial launch issues. While our platform can allow exporting and downloading documents, CAE choose not to allow this functionality due to the sensitive nature of the content. If you experience any additional issues, please contact btteam@viatechpub.com. ViaTech will continue to make updates to the product to improve the user experience. We look forward to serving you in the future!
Horrible app, doesn’t get one thing right.
02/06/2019
VZ is not worth it

I’m taking a course with CAE and this app crashes on one of my iPads every time I try to open a document. I tried deleting and re downloading and it still doesn’t work. On all my devices I get “invalid password” more than half the time I try to login to my account. The app will not allow you to export documents so you HAVE to use their software. In the lucky occasion I am able to login AND open a document I can’t find the info I want because the PDF navigation is on this app is crap. Trash it and use GoodReader CAE!
Developer Response 03/20/2019
Thank you for taking the time to provide your feedback. We are sorry that you had trouble with our app. This was a beta launch with CAE for use of this product. There have been subsequent app updates to resolve initial launch issues. While our platform can allow exporting and downloading documents, CAE choose not to allow this functionality due to the sensitive nature of the content. If you experience any additional issues, please contact btteam@viatechpub.com. ViaTech will continue to make updates to the product to improve the user experience. We look forward to serving you in the future!

This version includes the following bug fixes and enhancements: • UI improvements.

Version 6.8 10/07/2022

Data Not Collected

The developer does not collect any data from this app.

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Accessibility

Information

Seller: ViaTech Publishing Solutions, Inc.
Size: 122 MB
Category: Business
Compatibility: Requires iOS 9.0 or later.

iPhone
Requires iOS 9.0 or later.

iPad
Requires iPadOS 9.0 or later.

iPod touch
Requires iOS 9.0 or later.

Mac
Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.

Apple Vision
Requires visionOS 1.0 or later.
Languages: English and 10 more

English, French, German, Hindi, Italian, Korean, Portuguese, Russian, Simplified Chinese, Spanish, Traditional Chinese
Age Rating: 4+

4+

Learn More