1C-Connect
Work with team and clients
Free
Service delivers requests to support line of service providers (or service operators) immediately, supports queue of requests, records performance data (start time, reaction time, duration, quality assessment, summary, etc.), logs all activity.
Clients can use the service to interact with colleagues and other community users.
1C-Connect enables Service Operators to distribute their services and to provide product support.
more Ура! Наконец-то на iPhone появились заявки! Конец мучениям)
Ура! Наконец-то на iPhone появились заявки! Конец мучениям)
- Added chat position remembering;
- Improved message read mechanism;
- Added status change with long avatar tap;
- Some fixes.
2.10.0 Feb 18
- Improved search of colleagues and clients
- Added search in a group creation
- Added avatar view
- Some bug fixes
2.9.3 11/07/2025
- Files added to tickets
- Filter added to the Tickets tab
- Some other fixes
2.9.2 09/26/2025
- Added consent to personal data processing on login page;
- Added partly message text selection ability;
- Some bug fixes.
2.9.1 08/05/2025
- Added tickets:
-- Creation, viewing and editing;
-- Displaying in the line/client chat info panel, in line chat, in the Main and Tickets tabs.
-- Ticket history and tracking;
2.9.0 07/02/2025
- Updated chat feed;
- Quoting messages by swipe;
- Floating avatars in chat;
- Increased participants limit in groups.
2.8.2 01/16/2025
- Siri support.
- App rate request.
- Updated localization.
- Some bug fixes.
2.8.1 05/21/2024
- Dark mode
- Updated search for contacts and lines
- Performance improvements
- Bug fixes
2.8.0 04/04/2024
- You can receive and make calls when the app is offline!
- Calls are integrated with CallKit and visible from Recents in the Phone app
- Fixed bug with the incoming call screen when a client calls on a big line
- Fixed bug with the button in the broadcast message when the address contains Cyrillic symbols
- Other fixes
2.7.0 11/10/2023
- Added the ability to write messages while sending files
- Fixed work of deep links to groups and lines
- Fixed problem with open chat from push notifications
- Other fixes and improvements
2.6.0 08/15/2023
- Now you can share files from and to the app
- Added ability to send text messages between chats
- Significantly accelerated connection with servers
- Fixed bugs with the # symbol - now it is considered part of the link and does not pretend to be a smiley.
2.5.1 07/14/2023
- Now you can share files from and to the app
- Added ability to send text messages between chats
- Significantly accelerated connection with servers
- Fixed bugs with the # symbol - now it is considered part of the link and does not pretend to be a smiley.
2.5.0 07/07/2023
- Improved push notifications: avatars appeared, Siri learned to read notifications.
- The lists now display checkmarks for reading and the indicator "prints ..."
- Fixed display of recent messages in the chat list
- Fixed quick actions with Apple Watch
- Fixed a critical problem with login on a device with 12 hour time format
- and other fixes
2.4.0 04/29/2023
- Support bot menu in the app
- Download and listen to recordings of calls
- Sorting of closed groups has been changed and now works according to the latest message
- Various bug fixes and stability improvements
2.3.1 03/07/2023
- Added ability to reply to messages and mark them as read directly from the notification center
- Improved history loading and file management
- Improved overall app stability
2.3.0 01/20/2023
- File messages are now displayed in the chat feed
- Optimization of initial data loading
- Fix various bugs
2.2.0 11/21/2022
- Saving push notifications to chat history
- Displaying pictures and emoji in push notifications
- Improve call stability
- Optimization of the opening and operation of the chat history
2.1.1 07/13/2022
- Added the ability to make audio calls in chats
- Fixed critical problems in the application
2.1.0 02/21/2022
- Disable group notifications
- Changing the push notification delivery algorithm if there are second copies
- Silent push when DND status
- Improved work of business contacts
- Improved group chats
- Added support reports messages for managers
- More correct handling of user permission requests
- Fix search of clients in lines
- Fix keyboard issues
- Fix of visual errors
- Improved stability
2.0.10 05/16/2021
- added support reports messages for managers
- more correct handling of user permission requests
- fix search of clients in lines
- fix visual bugs in the chat feed
- fix keyboard issues
- refactoring of the UI layer, fixing spontaneous application crashes
2.0.9 01/18/2021
- Disable group notifications
- Changing the push notification delivery algorithm if there are second copies
- Silent push when DND status
- Improved work of business contacts
- Improved group chats
- Correction of visual errors
- Improved stability
2.0.8 12/04/2020
- Added the ability to send photos / videos without compression
- Removed the status "Busy for new treatments" from clients
- Adjusted transitions for push notifications
- Local drafts are now saved correctly
- Fixed bugs related to group chats
- Fixed a number of bugs with unread messages and unread message counters
- Fixed a number of cosmetic notes
- Improved application stability
2.0.7 10/18/2020
- improved reconnection stability
- avatars saved from iOS app have corrected sizes
- typing indicator now with dots
- message and files now sending more stability
- cosmetic improvements and visual bug fixes
2.0.6 08/14/2020
- Fixed localization
- Fixed opening the application in full screen when start from a notification
- Improved push reading and clear notifications on logout
- Fixed sorting of provided lines
- Fixed automatic scrolling in lists
- Improving stability
2.0.5 06/16/2020
- improved display of contacts lists
- fix authorization in case of bad internet
- fix minor visual problems
- improved stability
2.0.4 05/20/2020
- Added chat position remembering;
- Improved message read mechanism;
- Added status change with long avatar tap;
- Some fixes.
more Version 2.10.0 Feb 18
Data Linked to You The following data may be collected and linked to your identity:
Contact Info User Content Diagnostics Data Not Linked to You The following data may be collected but it is not linked to your identity:
Identifiers Usage Data Diagnostics 
