Please make the cellular work instead of using Wi-Fi across the whole world? It really killed me that it doesn’t use cellular or it won’t use cellular they can only use the public Wi-Fi or some type of Wi-Fi to get to it. App bought Riley smart home safety robot people can you fix this little problem?

First If you were getting that weird screen that says to go to their support page, their support page offers no help. I spent two days trying to get connected and then I finally figured out if you go into your settings and turn off cellular data for appbot Riley then connect to it via Wi-Fi when you go in you will get a message that says appbot is not connected to cellular. Ignore it and proceed (If you don’t have an option to proceed Humour it and click on settings (be sure it is still turned off) if not turn off cellular data again and go back in the app. It let me right in).

This little guy (Riley) is perfect. I bought it so my grandson could with his pad drive up and visit and talk with Grandpa. He does it well at 4-1/2 but not everything. As for me I can drive around and check the house whe away. The app is perfect with every plan thought of even night vision. The one thing I wish it had was a close the app button, it feels kind of strange just pushing the desktop button to leave. Oh one other thing it needs is to hold infrared on at night when watching the home for motion, it detects motion yes but it’s nighttime.

App will not connect through T-mobile cellular after updating to IOS 10.2, but will only connect when Iphone is on WiFi even when away from the home network. Will not make a direct connection through T-Mobile network. Something to do with IOS 10.2 update. Needs another update quickly! Update- After taking nearly a year do you fix this app it is finally updated and I will connect over cellular with T-Mobile 4G LTE.