The actual mailbox service is good. Quick scans, reasonable fees (compared to competitors), quick customer service. Also like the added touch of mailing out letters (it means little things like being able to print out a federal form, fill it out/sign electronically, and submit through the mail like so many federal applications require). App is a little more polished then previous versions and crashes less. However, still I find the website to be a much better experience on an iPhone. In the app you can’t add tags, or create folders. Also now way to submit letters for print and mail in the app.

The app needs work that’s for sure. It’s not great. But I’ve been a happy customer of Traveling Mailbox for two years and it’s fantastic! Contrary to the negative review, the customer service is very good. They’re available instantly by chat. Also, the negative review mentions hidden fees. How can a few be hidden if it’s published in their fee schedule? That’s not a hidden fee, that’s a fee for a service. And after I compared their fees to about a dozen equivalent service providers I realized that each of these services has optimized their fee schedule for a specific customer in mind. Anyway, Traveling Mailbox is awesome. The app can use a lot more love but the underlying service is great.

As a traveler and business owner, I highly recommend Traveling Mailbox for their exceptional virtual mailbox services. With their user-friendly app, I can easily manage my postal mail online no matter where I am in the world.Their mail scanning service is incredibly helpful as I can receive important documents and letters right on my phone or computer. The scans are always clear and easy to read. And if I need a physical copy, their mail forwarding service is quick and reliable.The security measures they have in place to protect my sensitive information are top-notch, which gives me peace of mind when it comes to handling important documents.The customer support team is also fantastic. They are always prompt and helpful with any questions or concerns I have.Overall, Traveling Mailbox has been an absolute lifesaver for me and my business. I would give them a 5-star rating and highly recommend their services to anyone in need of a virtual mailbox solution.

Not only is the App generally buggy but the notifications just don’t work…even after an uninstall and reinstall; truly disappointing. It’s also worth noting that the App is missing a key function available on the website—the option to deposit a check.The overall service is a great value compared to its competitors but the App needs significant improvements for true digital nomads. As a retiree, I can go for days or weeks without checking my mail; but if I were running a business or waiting for important documents from an employer, I’d have to reconsider…