The actual mailbox service is good. Quick scans, reasonable fees (compared to competitors), quick customer service. Also like the added touch of mailing out letters (it means little things like being able to print out a federal form, fill it out/sign electronically, and submit through the mail like so many federal applications require). App is a little more polished then previous versions and crashes less. However, still I find the website to be a much better experience on an iPhone. In the app you can’t add tags, or create folders. Also now way to submit letters for print and mail in the app.

Had for about a week now. I just opened up an account with Traveling Mailbox. Due to all the negative reviews I expected that I would delete the app. Not at all!I can tell you now - this app is fantastic! • Simplistic UI (the touchscreen elements you interact with to engage the app and do things) • Simplistic UX (tap here, to get here, to do that) super simple• Simple Process to look, scan, delete, shred your mail… in the following way → (I’m breaking down the 7 steps below, but this literally takes 1-3 seconds.. 6 seconds if your slow or touch screen illiterate: step 1: you automatically get a pop up notification on your phone screen when new mail has arrivedstep 2: open the appstep 3: images of your mail are now staring at you (tap on them to expand them and read) step 4: underneath the original smaller image is the “ACTIONS” buttonstep 5: to scan, delete, shred.. tap the “ACTIONS” buttonstep 6: after tapping action button, new options appear: scan, shred, delete.. etc. step 7: if you choose scan, wait a day or so for your scan to appearOptional: on the top right is a folder 📁 icon.. tap on it, from there you create more folders so you can place your scanned mail in there and have it all organized and to pull up in the future if you need it.I HIGHLY recommend this app as it stands right now in March 2026 guaranteed ⭐️⭐️⭐️⭐️⭐️

This business fails to deliver anything they advertise. The app, website, who or whatever sorts the mail you receive and what is considered junk mail and rejected, the customer service will strictly lie to you, and the higher up the chain you go, the worse the failures become.President Travis Poole is, at best, a proudly amoral middleman. Will happily close your account without warning if you try to get what you’ve paid for.TM doesn’t have storefronts or employees on location and refuse to admit they use subcontractors. (You can check the address they’ve sold you for yourself.) When they mishandle your mail or account, TM just says it never happened because of what they’re SUPPOSED to do. You know, all the reasons you chose to give them your money. They don’t quality control what they ACTUALLY do. Travis Poole doesn’t stand behind his business practices and will weaponize his ignorance and incompetence. This grift is not worth your money.They will flag appropriate but negative Google reviews for removal, gaslight you through BBB to run out the clock so that BBB will mark the complaint as “resolved.” Anything but accept accountability for their clear and constant failings. I have seen advertisements disguised as a review (on Reddit etc.) and so much deception in advertising, that I genuinely believe the majority of positive reviews on Google are also fake/incentivized.Use any service but Traveling Mailbox. Even no service, is better than TM. Literally anything but Traveling Mailbox.

The app needs work that’s for sure. It’s not great. But I’ve been a happy customer of Traveling Mailbox for two years and it’s fantastic! Contrary to the negative review, the customer service is very good. They’re available instantly by chat. Also, the negative review mentions hidden fees. How can a few be hidden if it’s published in their fee schedule? That’s not a hidden fee, that’s a fee for a service. And after I compared their fees to about a dozen equivalent service providers I realized that each of these services has optimized their fee schedule for a specific customer in mind. Anyway, Traveling Mailbox is awesome. The app can use a lot more love but the underlying service is great.