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Description

SHOP NOW. PAY LATER.
When you shop in the Klarna app, you can split the cost of your purchase from any online store into 4 smaller, interest-free payments. And it works just as easily in-store, with Google Pay. So you can get what you love today and pay later.

NEW DEALS EVERY DAY.
Shop and save money with exclusive deals and discounts from all over the world, right in the Klarna app. Find a deal you like, claim it with a simple tap. And check back in tomorrow – we add new shopping offers all the time.

UNLOCK A $5 WELCOME REWARD.
Join Klarna's free rewards club, Vibe, and get rewarded for all your shopping. Sign up in the Klarna app and unlock a $5 welcome reward after just 1 complete payment.

TRACK ALL YOUR DELIVERIES.
Get live updates with delivery times, pickup codes, and even photos of a pickup point to help guide the way. So go ahead and follow that truck, from purchase to pick up in the Klarna app.

GET PRICE DROP ALERTS.
Save items in Collections and never pay full price again. Each time you save an item, an automatic price drop alert is set. That way, when the price drops you will know. You can also share your Collections with family and friends.

PERSONALIZED INSPIRATION.
In Klarna’s Inspiration feed, you’ll find carefully curated suggestions for deals, product collections, complete looks, and editorials tailored to your shopping. It doesn’t matter if you love fashion, beauty, tech, or whatever – we’ve got something for you.

INCREASE YOUR SPENDING LIMIT.
The more you shop and pay later in 4 installments with Klarna and pay back on time, the more purchasing power you unlock which allows you to spend more. And, you'll also gain access to even more exclusive deals and offers!

HASSLE-FREE RETURNS.
Need to send something back? Report a return right in the app. We’ll pause your purchase so you don’t have to pay in the meantime.

MANAGE YOUR PAYMENTS.
Pay later without surprises. When you shop with Klarna, you get a complete overview of all your purchases and finances. And you can even make early payments or extend your due date.

INSTANT SHOPPING CONFIRMATION.
No one likes to wait. When you buy something through the Klarna app, you'll see your purchase just seconds after you place your order.

24/7 CUSTOMER SERVICE. Get round-the-clock service whenever you need it using our chat right in the Klarna app. Try smoooth shopping in the Klarna app. It’s shopping like a VIP. Without an annual fee.

// CA residents: Loans made or arranged pursuant to a California Finance Lenders Law license. //

What’s New

Version 21.46.85

Fixed some minor issues and improved the experience.

Problems? No problems. Chat with us in the app and we'll help you!

Ratings and Reviews

4.8 out of 5
490.9K Ratings

490.9K Ratings

DaveisaFraud ,

It WAS a great app NOW not so much!

I have been purchasing from Klarna since July. I have purchased well over $1k worth of items. Perfect payment history never been late. Now here in the past week or so I can never get approved for a ghost card. It tells me to pay off other items. So I did that and still to not avail it’s kept declining me for a ghost card. I’ve changed cards and purchase amounts and still I cannot get approved for a ghost card. RIDICULOUS!! Is this how you treat loyal and good paying customers!? I’m not even going to bother with customer service because I don’t want to get the run around. Klarna you guys have to do better than just saying to people “keep trying” that’s terrible customer service. If a customer has established a good payment history with you guys-WHICH I HAVE. Then approving me for a ghost card should be no problem at all. Now I understand having tighter restrictions on newer customer but majority of these complaints on here come from well established customers that have paid you guys ALOT of money. I used to rave about Klarna but sadly that now is going to have to change. When Klarna works it’s great but when it doesn’t it’s terrible. I guess I’ll just have to stick to Afterpay.

Developer Response ,

Hello, we appreciate you taking the time to leave us a review and apologize for any inconvenience. I understand that this can be frustrating! Our Ghost card feature takes a variety of factors into account when determining eligibility for our service, and each attempt is assessed independently against these factors. Previous approval does not guarantee that you will be approved in the future. We are constantly working to improve the availability of our service while also ensuring our customers are kept safe. We invite you to try using Klarna again with future purchases as the outcome may change. We hope you have a great day! /Chelsea

karahstarr ,

Waste of time

This would be a cool app if it would actually work. When it does work, it’s awesome, I’m able to make larger purchases and either pay every two weeks or spread the payments out over 6 months. Here’s the issue, the app will work seamlessly then out of nowhere it won’t. I will attempt to make a purchase and initially I’m told I’m approved, I agree to the terms and go to the next step where my ghost card should be created but then it isn’t. I get this weird message telling me that my identity cannot be verified, so I answer the security questions, receive confirmation that my identity has been verified just for the system to do it again and ultimately deny my purchase. This only happens with the 6 monthly payment option. Then for some reason, a lot of merchants have stopped accepting Klarna ghost cards. Two merchants in a row declined my purchase because I was attempting to make the purchase via Klarna, super weird. I would love for their app and system to be updated to prevent these types of scenarios from happening going forward. I understand that they cannot intervene and make companies accept their payment, but the issues with ghost card inconsistently working is ridiculous. I have Afterpay and have never had any issues. They let you know up front how much you’re eligible to spend and you’re easily able to make purchases as long as you stay within your limit.

Developer Response ,

Hello, we appreciate you taking the time to leave us feedback and are sorry you had a less than stellar experience with Klarna. We have a relentless focus on curating a fantastic customer experience with our service and apologize that we missed our mark during this interaction. We appreciate you giving us a second chance. In an attempt to reduce the risk of fraudulent or illegal activities being performed through our service, we do not accept pre-paid cards or online banking cards at this time. We are constantly working on ways to improve our service while also maintaining our customers safety, so we encourage you to come back again as we make adjustments. Have a wonderful rest of your week! /Chelsea

itsthe2ts ,

So easy to get, but can’t get it!!

Found this app and was so excited to use it! I found a few stores we shop at on here and was excited to start getting some things we needed and be able to pay them off over a short period of time without worrying about a credit check or interest etc. When it came down to funding the ghost card, I first got a error message saying it couldn’t be processed and to either add another card or form of payment. I double checked I entered all of card info correctly and I did! So I tried again and once more!! Then it tells me I’m not approved?!! I don’t get it! So I call Klarna customer service and they tell me they look at past history, bank info and means of paying back the purchase. I’ve never had a Klarna account in my life and I’ve never had a negative bank account. And The purchase I was trying to start out with to try this out was only $53!!! I don’t get it?! The rep on the phone tells me there’s nothing they can do to over ride the decision and I’m just not able to shop with them I guess? Super disappointed. I read some other reviews and agree that you must be pulling other information on people because I have no other things against me to not allow me to find the ghost card to shop! I have way more than the amount in my account to find the ghost card first off and two, I’ve never had an account. I wanted to do a small order to test this out and guess I won’t be using it or recommending it. Super disappointed!!! Not very helpful either!

Developer Response ,

Good morning, we're sorry to hear we failed to meet your expectations. The last thing we want a new customer to feel is unappreciated. While we may never know exactly what happened, there are a few things we recommend checking before attempting again (and we hope you will!). As it pertains to the error message, be sure you aren't using a prepaid/gift card and that the Ghost card you are using has enough to cover the amount of the entire purchase (we recommend adding 10% for shipping and tax). Additionally, make sure you aren't shopping at a non-domestic store and that the store meets our Ethical Guidelines. As a first-time user (or in the case of any shopper), we aren't able to guarantee that the Ghost card option will be available for all purchases, since each purchase attempt is individually assessed by our automated system. Some things to consider are size of purchase, type of product, and payment and purchase history with Klarna. Those details can change with each order, so it’s possible that future orders could be eligible! We hope you haven't lost complete faith in our services and encourage you to stick with it! If you have any additional questions or concerns, please feel free to reach out to us via phone at (844) 455-2762, social media (Facebook, Twitter, or Instagram), or 24-hour live chat. We're here for you 24/7! Here's hoping we see you back out there soon! /Jordan

App Privacy

The developer, Klarna Bank AB, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Identifiers
  • Usage Data

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Financial Info
  • Location
  • Contact Info
  • User Content
  • Search History
  • Browsing History
  • Identifiers
  • Usage Data
  • Diagnostics
  • Other Data

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.