DhobiLite Dry Clean & Laundry

Name: DhobiLite Dry Clean & Laundry
Rating: 3 (4 reviews)
Author: Elite Dhobilite Laundry Private Limited

20% Off for new user

Only for iPhone

Free

4 Ratings
Age Rating

4+
Years
Category

Lifestyle
Developer

Elite Dhobilite Laundry Private Limited
Language

EN
English
Size

5.4
MB

iPhone

Use code APP30 for up to 30% off laundry, dry cleaning, washing & spotting. Doorstep pickup & delivery across India, download now and simplify laundry day. Use code APP30 for up to 30% off laundry, dry cleaning, washing & spotting. Doorstep pickup and delivery, 48-hour turnaround. DhobiLite is India's top-rated laundry & dry cleaning service, trusted by 5,00,000+ happy customers across the country. WHY DHOBILITE • Doorstep pickup and delivery, no extra charges • 48-hour turnaround on most orders* • OTP login, no lengthy sign-up, no social media needed • Track every order live in "My Orders" • Prepaid plans for extra savings, referral discounts too SERVICES WE OFFER • Wash & Fold • Wash & Iron (Laundry) • Premium Laundry • Dry Cleaning (from ₹89) • Organic Dry Cleaning • Woollen Wash • Curtain Wash • Shoe Cleaning (from ₹399) • Sofa & Carpet Cleaning (on-site) • Ethnic wear care, Lehengas, Sarees, Suits, Blankets Searching for the best laundry service near me or dry cleaning service near me? Your fabric is inspected, washed (line or tumble dry), steam ironed, packed and delivered on time, right to your door. HOW IT WORKS Download the DhobiLite app (also on iOS) Verify your number with OTP, no password needed Pick a day and time slot Schedule, that's it Pay easily online via "Tap to Pay," view past orders and invoices anytime. CITIES WE SERVE Delhi NCR (Delhi, Noida, Gurgaon, Ghaziabad, Greater Noida, Faridabad), Mumbai, Pune, Thane, Pimpri Chinchwad, Nagpur, Nashik, Hyderabad, Chennai, Coimbatore, Jaipur, Jodhpur, Lucknow, Kanpur, Varanasi, Patna, Bhubaneswar, Cuttack, Rourkela, Goa, Vadodara, Vapi, Mohali, Zirakpur, Panchkula, Jammu, and 30+ more towns across North, West, South and East India. AS SEEN IN Forbes, GulfNews, YourStory, Business World Disrupt, Indian Express and Economic Times. NOW FRANCHISING Expanding to Bangalore, Bhopal, Chandigarh, Ludhiana, Kolkata, Ahmedabad, Vizag, Patna, Kochi, Surat and Nagpur. Interested in a dry cleaning franchise? Get in touch through the app. *Turnaround times may vary by location and service.

Ratings & Reviews

3.0

out of 5

4 Ratings

Misleading information and bad customer service
01/03/2023
Anonymous70077
1. The app provides coupons which can only be added to the order before the billing takes place. The billing happens just after 1-2 hours after the clothes are received at the pick up location. On a whole, the coupons work only for a limited short time. This information isn’t mentioned anywhere in the app. So basically the customer has to download the app, register, get to know the app and then apply the coupons in that short time else the customer cannot add any coupons later. 2. The other weird thing is you can just add one complaint at a time even though a customer has multiple orders. You cannot create another complaint in the app if you have an issue with a new order if you have an active ongoing complaint.3. Any issue raised via phone call can only be discussed in a limited time frame. Maybe 3 mins later the call gets disconnected automatically and you have to redial the customer care again. 4. If you have a new order when an ongoing order is being processed, the coupon can be applied but it’ll be applied to your complete order, which later will be discarded from the complete order since the coupon won’t work for the complete order.5. The coupon entered will be applied to the order even if it doesn’t work. In general, coupons don’t get applied to an order if they don’t work but apparently in DhobiLite it gets accepted and gets removed during billing. New coupons cannot be applied later after billing.Overall several issues in the app. Wouldn’t recommend anyone to use the app. The service apparently is good. Just the app and customer service are very bad.
Misleading information and bad customer service
01/03/2023
Anonymous70077

1. The app provides coupons which can only be added to the order before the billing takes place. The billing happens just after 1-2 hours after the clothes are received at the pick up location. On a whole, the coupons work only for a limited short time. This information isn’t mentioned anywhere in the app. So basically the customer has to download the app, register, get to know the app and then apply the coupons in that short time else the customer cannot add any coupons later. 2. The other weird thing is you can just add one complaint at a time even though a customer has multiple orders. You cannot create another complaint in the app if you have an issue with a new order if you have an active ongoing complaint.3. Any issue raised via phone call can only be discussed in a limited time frame. Maybe 3 mins later the call gets disconnected automatically and you have to redial the customer care again. 4. If you have a new order when an ongoing order is being processed, the coupon can be applied but it’ll be applied to your complete order, which later will be discarded from the complete order since the coupon won’t work for the complete order.5. The coupon entered will be applied to the order even if it doesn’t work. In general, coupons don’t get applied to an order if they don’t work but apparently in DhobiLite it gets accepted and gets removed during billing. New coupons cannot be applied later after billing.Overall several issues in the app. Wouldn’t recommend anyone to use the app. The service apparently is good. Just the app and customer service are very bad.
Very good service!!!
03/01/2020
sbgr111
Welll satisfied
Very good service!!!
03/01/2020
sbgr111

Welll satisfied
Pathetic
04/08/2018
Dipss101
Pathetic service and customer service
Pathetic
04/08/2018
Dipss101

Pathetic service and customer service

* Discount on online payment * Smoother navigation, swipe back or use your phone's gestures to move between screens * Find your nearest DhobiLite store and get directions in one tap * See your active order status right while placing a new one * Refreshed look for confirmation pop-ups and the offers carousel * Performance improvements and bug fixes

Version 14.00.00 Oct 24

Data Not Collected

The developer does not collect any data from this app.

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Accessibility

Information

Seller: Elite Dhobilite Laundry Private Limited
Size: 5.4 MB
Category: Lifestyle
Compatibility: Requires iOS 15.0 or later.

iPhone
Requires iOS 15.0 or later.

iPod touch
Requires iOS 15.0 or later.

Apple Vision
Requires visionOS 1.0 or later.
Languages: English
Age Rating: 4+

4+

Learn More

Developer Website

Privacy Policy

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DhobiLite Dry Clean & Laundry

Ratings & Reviews

Misleading information and bad customer service

Very good service!!!

Pathetic

What’s New

App Privacy

Data Not Collected

Accessibility

Information

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