I’m having same problem as numerous others communicating in forums. Bluetooth connects fine, but then no functions work. I hold iPhone 7, with IOS 12.4.1, just inches from the IRV Control Panel to accept the caution message and connect to Bluetooth. Then, when I try any function, this message displays: No Relay Connected. It used to work, now it doesn’t. I see Patrick Industries is cranking out new apps! How about working on the quality of existing apps and setting up an ongoing process of keeping up with updates on every app platform, like Apple’s IOS?

Had problems with mine working, sent a new panel with the firmware update it’s working perfect it is such a great system When working. makes it so nice sliding your slide outs, turning on your lights on, rolling out your awning, while you’re standing outside watching. no chance for damage, no screaming and yelling, standing outside with your iPhone makes it so easy with no chance of damage to your RV Buy those hidden land mines tree limbs barbecues I really appreciate this system thank you Patrick industries thank you forest river, now it’s working I’m so thankful the systems and I realize how nice the system actually is.

It’s worked over a year now on my IPhone 7 Plus. My phone software is up to date and a month ago after I connect my phone and try and use the app I just get a “No relay connected” message. It’s frustrating. No point in trying to connect it anymore.

Big company and Big Promises. Corporate that don’t care about consumers. They know their technologies are under preforming but why care the consumers bought the product. Destroying customer trust is their business model.Sincerely a new customer and last time buyer,Never Again