Bug Fixes & Improvements • Fixed: Application Detail page layout — Resolved an issue where group box titles displayed incorrectly at the top of the page instead of as section headers. Detail page fields now appear in the correct tab order within each section, matching the back-office IPS layout. • Fixed: Shared Resources sync failure — Resolved an issue in v2026.4.1 where Shared Resources sync could fail to complete, particularly on iOS. Sync now completes reliably across all platforms.

- Fixed an issue where the app could crash intermittently after returning from background, with a persistent "Internet connection appears to be offline" error - Fixed an issue where the "My Work" query appeared blank for certain user accounts despite having assigned Work Orders and Service Requests

We've made important improvements to enhance your experience with Infor Field Inspector: - Updated naming and terminology: The app now reflects the Operations and Regulations product name and updates references to Cloud Identities for clearer, more consistent terminology. - Improved offline reliability: Field Inspector more accurately detects when you are truly offline, reducing unnecessary connection error messages when working in the field. - More reliable attachment syncing: Attachments now track their sync status correctly, preventing duplicate uploads whether files are uploaded manually or in the background. - Enhanced file security: Added support for virus scanning when using Infor Document Management (IDM), helping protect files uploaded through the app. - Smoother observation entry: Fixed an issue where multiple Observation Code pop ups could appear, ensuring only one pop up is shown when adding observations. These updates focus on improving reliability, clarity, and security, helping you complete field inspection tasks more efficiently. Thank you for choosing Infor Field Inspector. For details, please refer to the Infor portal: https://customerportal.infor.com/csmcore?id=kb_article_view&sysparm_article=KB2039428

Fixed issue where the app was frequently getting disconnected from the server. The app now more reliably detects when it is truly offline by retrying the background session check and using a longer timeout before showing a “connection to the server was lost” message.

We've made important improvements to enhance your experience with Infor Field Inspector: • Session Expiry: the app now maintains user sessions more reliably, preventing unexpected logouts during active use. • Work orders with required fields: Work order creation in the mobile app now matches the required fields and requirements of the web application for all activity types. • Improved platform support: the app now operates more reliably on iOS platform, with fixes implemented to prevent unexpected crashes and reduce the need for repeated user authentication. • Resource Usage Group sync: app now correctly syncs updates to usage groups from the back office without requiring a full app reset. • Performance Improvements: system now delivers improved performance when navigating to InfoViewer and refreshing data. • Detail page text: the app now ensures that all free-form textboxes in iOS applications are left-aligned by default, providing a consistent user experience across different platforms. • Color-coded styling in grid view: fixed styling behavior so style changes that work on Card View can now also be applied to Grid View. • Attachment deletion improvements: improved attachment syncing between O&R and IFI. These updates focus on improving functionality and reliability, making your field inspection tasks more efficient. Thank you for choosing Infor Field Inspector. For details, please refer to the Infor portal: https://customerportal.infor.com/csmcore?id=kb_article_view&sysparm_article=KB2039428

Fixed issue specially when users tapped the "Print" icon to access reports in the mobile app, it could take up to two minutes for the list of reports to appear, even on a strong WiFi connection. This delay was especially problematic during field operations and training, causing frustration and impacting productivity. The root cause was that the app loaded report properties one at a time, resulting in slow performance as the number of configured reports increased.

We've made important improvements to enhance your experience with Infor Field Inspector: • Resolved a critical issue preventing users from logging into IFI using multi-tenant sites after a recent production change. • Fixed a bug causing IFI to crash when switching between apps and taking photos. • Addressed a blocker where users were unable to generate detail pages that included grids. • Improved session and token expiration logic to prevent unexpected logouts during inspections. • Fixed an issue where inspection results were not available on mobile devices. • Correctly displaying the issue unit of measure instead of the parts stock unit in the Work Order Material Usage. • Role-based filter is now supported when Field Inspector performs Code Definitions table synchronization. • Resolved errors occurring during attachment uploads in some Oracle environments. • Uploading multiple attachments no longer causes issues. • Security Enhancements: Addressed multiple findings from the Cobalt Penetration Test to maintain security. These updates focus on improving functionality and reliability, making field inspection tasks more efficient. Thank you for choosing Infor Field Inspector. For details, please refer to the Infor portal: https://customerportal.infor.com/csmcore?id=kb_article_view&sysparm_article=KB2039428

Fixing critical issue where users can now successfully log in to the IFI app using MT sites by uploading or scanning valid ionapi credentials, without encountering connection errors.

We've made important improvements to enhance your experience with Infor Field Inspector: · Fixed issue where Code Definitions weren’t displaying after edits in Grid-style detail pages. · Improved header contrast and ensured toolbar buttons are visible on iOS. · All agency detail pages now load correctly in the Asset Inspection info viewer. · New attribute for regex filtering: Added FilterDisplayPropertyOnly to support regex filtering on display text only. · Sorting in Grid View no longer interferes with multi-record selection. · Resolved crashing issues on Samsung tablets when updating Service Requests. · Notify Customer visibility: “Notify Customer” option now correctly respects visibility settings. · Weather field now correctly mapped in Sewer Manhole inspections. · Shared Resources now sync without errors. For details, please refer to the Infor portal: https://customerportal.infor.com/csmcore?id=kb_article_view&sysparm_article=KB2039428

We've made important improvements to enhance your experience with Infor Field Inspector: • Resource Usage Task List: The task list is now consistently visible under Resource Usage, ensuring that you have quick access to all necessary information. • Attachment Uploads: Uploading attachments to records is now seamless and error-free, with successful synchronization to the server. • Reconnection Stability: Users can easily switch back to online mode after extended idle periods, with the option to re-login if automatic reconnection doesn't succeed. • Asset Usage Recording: New records for Fleet Equipment, Plant Equipment, and Vehicle resource usage now correctly generate usage reading records, providing accurate tracking for associated assets. • Shared Resources Sync: Synchronization of Shared Resources is now smooth, with prior errors resolved. These updates focus on improving functionality and reliability, making your field inspection tasks more efficient. Thank you for choosing Infor Field Inspector. For details, please refer to the Infor portal at the following URL: https://customerportal.infor.com/csmcore?id=kb_article_view&sysparm_article=KB2039428

Fixed issue related to "Shared Resource" synchronization.

This release addresses various bug fixes. For details, please refer to the Infor portal at the following URL:https://customerportal.infor.com/csmcore?id=kb_article_view&sysparm_article=KB2039428

This release includes further improvements to map zoom level retention for smoother navigation. For details on other minor fixes and improvements, please refer to the Infor portal at the following URL: https://customerportal.infor.com/csmcore?id=kb_article_view&sysparm_article=KB2039428

Fixing issue where Inventory Request Detail Page Part Description isn't showing in Part Catalog Popup

This is a service release update for bug fixes. Please refer to the following Infor portal url for details on what is included. https://customerportal.infor.com/csmcore?id=kb_article_view&sysparm_article=KB2039428

Added support for automatic synchronization of deleted attachments from back office to the app. Added support to clear cache right from the login screen. Added support to add Watermark/Overlay on photos taken from the app. Added support to disable Auto zoom-out on map views. Added support for automatic synchronization of offline map content available. Added support for conditional display on global Work Order Detail Page.

This is a service release update for performance improvements and bug fixes. Please refer to the Infor portal for details on what is included https://support.infor.com/espublic/EN/AnswerLinkDotNet/SoHo/Solutions/SoHoViewSolutionC.aspx?SolutionID=2039428

• The ability to link work orders to asset inspections and observations. • Additional date-time information displayed in attachments.

Fixing app crash issue.

Fixing issue where the server settings and pending changes are wiped out after installing the 2023.07 version of the app.

Field Inspector now supports improved synchronization times for Shared Resources data by allowing the mobile application to use pre published packages that contains those shared resources data already primed to be downloaded quickly for the mobile application to use them.

1. Field Inspector and Infor Public Sector now supports defining the starting point and ending point of employee routes for more efficient inspection route planning. 2. Field Inspector now supports font color customization of card labels using CSS for better user experience. 3. Field Inspector now supports the forced date validation feature to be turned on or off. 4. Field Inspector now supports advanced functionality related to formula-based reports.

• Add markups and comments on photo attachments • Conditional display of global work order detail pages • Fields on the Information tab of the asset viewer are now editable for all asset types • Support for Laserfiche EDM providers • Support for ESRI VTPK tiles in mobile maps • Bug fixes and performance improvements (See KB 2282621 in the Infor Knowledge Base.)

Fixing app crash issue when the user taps on certain fields on iOS 16.2

• Support for creating simple asset records from the mobile app • Support for attaching multiple images from the gallery simultaneously (iOS) • Support for the improved code violations functionality for iOS o Specify unit and room where violation is found o For Building Inspections and Case Inspections only See KB 2270386 in the Infor Knowledge Base for information about resolved issues.