Spoke Phone

Name: Spoke Phone
Rating: 3.5 (18 reviews)
Author: Spoke Network, Inc.

Omnichannel cloud phone system

Only for iPhone

Free

18 Ratings
Ages

4+
Years
Category

Business
Developer

Spoke Network, Inc.
Language

EN
English
Size

62
MB

iPhone

Spoke Phone is the only enterprise-grade business phone system actually built for mobile phones. Spoke Phone is beautiful and easy to use, has powerful features, and delivers high-quality calls anywhere, anytime. You get a complete enterprise-grade business phone system, easy conference calling, and AI powered voice productivity. And it's all made super-simple to use in a beautiful mobile app, and on your desktop. Spoke Phone's call quality is second to none. Spoke Phone delivers super clear calls globally, and great customer experiences. Spoke Phone is especially loved by local companies that have customers and employees all around the world. Give employees a phone system they will love, and the mobility that they need. Give customers simple professional experiences that they will talk about. Spoke Phone.

Ratings & Reviews

3.5

out of 5

18 Ratings

The perfect solution if you need a simple and powerful contact center with flawless performance.
Sep 30

R…Sh
I’ve wanted to set up my own contact center for my business, but Twilio was too complicated for me. I was about to give up until I discovered Spoke. Honestly, I thought it would be expensive and difficult, but the setup took just one click, everything connected automatically, and the system worked right away.The app is lightweight and easy to use, calls are high quality, and SMS was simple to activate with their instructions. It runs smoothly with no issues, and I can work directly from my phone without being tied to a computer.I rarely write reviews, but Spoke really impressed me. It’s a simple, reliable, and well-designed product that integrates perfectly with Twilio. Highly recommend it to anyone who wants a flexible and convenient contact center without the hassle.
The perfect solution if you need a simple and powerful contact center with flawless performance.
Sep 30

R…Sh

I’ve wanted to set up my own contact center for my business, but Twilio was too complicated for me. I was about to give up until I discovered Spoke. Honestly, I thought it would be expensive and difficult, but the setup took just one click, everything connected automatically, and the system worked right away.The app is lightweight and easy to use, calls are high quality, and SMS was simple to activate with their instructions. It runs smoothly with no issues, and I can work directly from my phone without being tied to a computer.I rarely write reviews, but Spoke really impressed me. It’s a simple, reliable, and well-designed product that integrates perfectly with Twilio. Highly recommend it to anyone who wants a flexible and convenient contact center without the hassle.
Call productivity
09/24/2020

Dekpient
Good productivity features around calls. Call notes are fantastic for memos.External contacts search and auto-matching is awesome, loving this!Call quality is great on 4G but requires some router setup to get Wifi working nicely.

Developer Response
Thanks so much for your review.Yes, 4G/5G/LTE works very well, however some configuration is required for good quality calling through your Wifi router, our help guides can help you with this. If you are having any issues with this, please let us know.
Call productivity
09/24/2020

Dekpient

Good productivity features around calls. Call notes are fantastic for memos.External contacts search and auto-matching is awesome, loving this!Call quality is great on 4G but requires some router setup to get Wifi working nicely.
Developer Response 10/07/2020
Thanks so much for your review.Yes, 4G/5G/LTE works very well, however some configuration is required for good quality calling through your Wifi router, our help guides can help you with this. If you are having any issues with this, please let us know.
Terrible functionality
04/25/2023

jjkinseoul
Busy status doesn’t guarantee that calls won’t reach you. Calls that are transferred from one group to another sometimes bounce back even if the other group has agents available. Your offline settings sometimes undo themselves, forcing you to manually review them every now and then so you don’t get calls on weekends or during your offline hours. Our entire team gets kicked offline at 6 pm despite our evening crew having their availability including that time. There are so many problems with this platform that I would recommend absolutely anything else instead.
Terrible functionality
04/25/2023

jjkinseoul

Busy status doesn’t guarantee that calls won’t reach you. Calls that are transferred from one group to another sometimes bounce back even if the other group has agents available. Your offline settings sometimes undo themselves, forcing you to manually review them every now and then so you don’t get calls on weekends or during your offline hours. Our entire team gets kicked offline at 6 pm despite our evening crew having their availability including that time. There are so many problems with this platform that I would recommend absolutely anything else instead.
Good business phone system
04/05/2018

Kerr_NZ
Finally a fully feature business class phone system, right inside your mobile phone. Way more capability that the cheap voip apps that offer a business line. This is business grade. Multiple teams, offices, call routing, etc. and it’s all easy to setup - no training required, my assistant did it. Gotta check this out. Excellent call quality too.

Developer Response
Thanks for your review.We are glad that our product is exceeding your expectations and supporting your business in the way it was designed.
Good business phone system
04/05/2018

Kerr_NZ

Finally a fully feature business class phone system, right inside your mobile phone. Way more capability that the cheap voip apps that offer a business line. This is business grade. Multiple teams, offices, call routing, etc. and it’s all easy to setup - no training required, my assistant did it. Gotta check this out. Excellent call quality too.
Developer Response 10/07/2020
Thanks for your review.We are glad that our product is exceeding your expectations and supporting your business in the way it was designed.

This release includes various bug fixes and performance improvements

Version 10.5.1

Dec 17

Data Linked to You

The following data may be collected and linked to your identity:
- Contact Info
- User Content
- Identifiers
- Usage Data
- Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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