PlayRenfe

Name: PlayRenfe
Rating: 1.5 (39 reviews)
Author: Renfe Viajeros

Entertainment

Free

39 Ratings
Age Rating

16+
Years
Category

Entertainment
Developer

Renfe Viajeros
Language

ES
Spanish
Size

934.9
KB

PlayRenfe is the free wifi service that lets you enjoy onboard connectivity on our trains—even at speeds over 300 km/h. Connect to the internet with your devices and make the most of your time however you like. Reply to emails, check your social media, chat, or enjoy your favorite streaming platforms. PlayRenfe is available on all AVE services, AVE trains between Spain and France, Avlo, and most Larga Distancia (long distance high-speed) trains. https://www.renfe.com/es/es/viajar/el-viaje/a-bordo/wifi-playrenfe

Ratings & Reviews

1.5

out of 5

39 Ratings

Terrible App
07/27/2019

Vince daSilva
The app requires you to provide unnecessary personnel information in order to access WiFi. Asking for your ticket number makes sense but asking for email, phone number, name and PASSPORT NUMBER, should not be necessary for securing WiFi when you’ve already purchased a ticket. Worse than that to connect you must receive a SMS text, which I never received, although I tried multiple times. The app is so poorly designed that it does not provide any ability to fix a problem without starting over and providing all your information that they should never have AGAIN. Never did get the WiFi working.
Terrible App
07/27/2019

Vince daSilva

The app requires you to provide unnecessary personnel information in order to access WiFi. Asking for your ticket number makes sense but asking for email, phone number, name and PASSPORT NUMBER, should not be necessary for securing WiFi when you’ve already purchased a ticket. Worse than that to connect you must receive a SMS text, which I never received, although I tried multiple times. The app is so poorly designed that it does not provide any ability to fix a problem without starting over and providing all your information that they should never have AGAIN. Never did get the WiFi working.
App works ok
02/28/2023

Scooter-IT Debit
You need the Renfe app with the ticket loaded so you can copy the ticket number. Then connect to the WiFi in the train. It will ask to open this PlayRenfe app. After you accept the cookies you can paste the ticket number and check the obligatory box to accept the terms and conditions. NEXT train ride!!!!! Select the train WiFi and FORGET this network so you can start over again……
App works ok
02/28/2023

Scooter-IT Debit

You need the Renfe app with the ticket loaded so you can copy the ticket number. Then connect to the WiFi in the train. It will ask to open this PlayRenfe app. After you accept the cookies you can paste the ticket number and check the obligatory box to accept the terms and conditions. NEXT train ride!!!!! Select the train WiFi and FORGET this network so you can start over again……
What’s the point if I can never access it?
01/03/2022

LenaMercedez
Unfortunately, this app is similar to some of my experiences buying tickets on the Renfe website, full of “error” notifications that get you nowhere. I took a number of train rides on Renfe trains on a recent trip. I had to jump through hoops just to get on the WIFI. I haven’t been able to watch or do anything on the app so I just deleted it. Every time I tried to open it I got an error message. Disappointing and I wouldn’t recommend it.
What’s the point if I can never access it?
01/03/2022

LenaMercedez

Unfortunately, this app is similar to some of my experiences buying tickets on the Renfe website, full of “error” notifications that get you nowhere. I took a number of train rides on Renfe trains on a recent trip. I had to jump through hoops just to get on the WIFI. I haven’t been able to watch or do anything on the app so I just deleted it. Every time I tried to open it I got an error message. Disappointing and I wouldn’t recommend it.
Goes in circles
07/20/2022

Rebeccamg1905
Won’t change languages. I click to set it up and it brings me back to the same page over and over agin.
Goes in circles
07/20/2022

Rebeccamg1905

Won’t change languages. I click to set it up and it brings me back to the same page over and over agin.

Update on the New Scope of PlayRenfe.

Version 5.5.13 11/17/2025

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:
- Identifiers

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Accessibility

Information

Seller: Renfe Viajeros SA
Size: 934.9 KB
Category: Entertainment
Compatibility: Requires iOS 11.0 or later.

iPhone
Requires iOS 11.0 or later.

iPad
Requires iPadOS 11.0 or later.

iPod touch
Requires iOS 11.0 or later.
Languages: Spanish
Age Rating: 16+

16+

Learn More

Infrequent
Cartoon or Fantasy Violence
Realistic Violence
Profanity or Crude Humor
Mature or Suggestive Themes
Horror/Fear Themes
Medical Treatment information
Alcohol, Tobacco, Drug Use or References
Sexual Content or Nudity
Guns or Other Weapons

Contains
Unrestricted Web Access