Dealerware

Name: Dealerware
Rating: 2.7 (52 reviews)
Author: Silvercar Retail Automotive, LLC

Business

Free

52 Ratings
Age Rating

4+
Years
Category

Business
Developer

Silvercar Retail Automotive, LLC
Language

EN
+ 1 More
Size

120
MB

Transform the way you contract and manage fleet vehicles with the Dealerware+ mobile experience. Not only can you contract your customers from anywhere from any mobile device, but you can also easily plan for your day with a robust daily schedule to keep your service lane moving at record speed. Quickly scan customer driver license, credit card, and insurance information at contract start, and then instantly bill customers for fuel, mileage, or damage at contract close.

Ratings & Reviews

2.7

out of 5

52 Ratings

Issue with Older iPhones
10/15/2020
JulianAmie
I like the app, but Dealerware does not appear fully compatible with my iPhone 6s, I have to delete and re-download the app every day - otherwise it will not allow new contract entry - very annoying. Should support phones up to at least 10 years age.
Issue with Older iPhones
10/15/2020
JulianAmie

I like the app, but Dealerware does not appear fully compatible with my iPhone 6s, I have to delete and re-download the app every day - otherwise it will not allow new contract entry - very annoying. Should support phones up to at least 10 years age.
Good concept, poor execution
04/01/2024
Lexus4nxtc
We switched from TSD and I was really excited to use this program. This app is so glitchy, constantly getting “something is amiss” messages at bottom of screen. Can’t update/change vehicle issues, they can only be resolved. Meaning if new damage has occurred on that same panel I now have to create a whole new “issue” whereas before we could just add additional photos. It’s like reinventing the wheel every time. The constant glitches cause the system to back out of the contract creating sometimes multiple “pending” contracts. When photographing vehicle damages it will back out to the main contract page AFTER I’ve hit save, but it has not saved the issue/photos. No way to view all of my customers open contracts on the desktop app. When I search by my last name (as the service advisor) it is pulling up right now four contracts, including two which were canceled. When I search by my first name it shows me three, which includes one of the canceled ones that displayed previously and TWO that didn’t show at all when I searched by last name. Sadly, for whatever reason, it is not showing the other additional open contacts that I know I have, and will only display when I search specifically by the customers name. Very disappointed in this application.

Developer Response
We’re sorry to hear about your experience and appreciate your detailed feedback. Our team is actively working on app stability and usability improvements, and your insights help us prioritize fixes. We'd love to troubleshoot these issues further—please reach out to our support team at support@dealerware.com so we can assist you directly.
Good concept, poor execution
04/01/2024
Lexus4nxtc

We switched from TSD and I was really excited to use this program. This app is so glitchy, constantly getting “something is amiss” messages at bottom of screen. Can’t update/change vehicle issues, they can only be resolved. Meaning if new damage has occurred on that same panel I now have to create a whole new “issue” whereas before we could just add additional photos. It’s like reinventing the wheel every time. The constant glitches cause the system to back out of the contract creating sometimes multiple “pending” contracts. When photographing vehicle damages it will back out to the main contract page AFTER I’ve hit save, but it has not saved the issue/photos. No way to view all of my customers open contracts on the desktop app. When I search by my last name (as the service advisor) it is pulling up right now four contracts, including two which were canceled. When I search by my first name it shows me three, which includes one of the canceled ones that displayed previously and TWO that didn’t show at all when I searched by last name. Sadly, for whatever reason, it is not showing the other additional open contacts that I know I have, and will only display when I search specifically by the customers name. Very disappointed in this application.
Developer Response 03/18/2025
We’re sorry to hear about your experience and appreciate your detailed feedback. Our team is actively working on app stability and usability improvements, and your insights help us prioritize fixes. We'd love to troubleshoot these issues further—please reach out to our support team at support@dealerware.com so we can assist you directly.
Updated app issues
10/05/2023
JLR Portland
Please stop updating the app! Every time it is updated it gets worse and less user friendly. Just fix the bugs without changing everything. Problems with the newest update:-unable to open/enlarge pictures of insurance or vehicle issues-when a $0 amount is owed it only gives you the option to “charge now” or “charge later”. We used to be able to just finish the contract without charging anything -unable to find a vehicle under the plate number. There are multiples of the same vehicle that are no longer in use and have already been “disposed” in the system.

Developer Response
Thank you for sharing your feedback with us. We appreciate your patience and understanding as we continuously work to improve our app. We understand your concerns, and we've taken your feedback to heart. With our latest update in 3.0.1, we have made substantial changes to address the issues you mentioned. We are actively working on the feedback around zooming-in for insurance images and plan to have a fix in our upcoming fast-follow release.
Updated app issues
10/05/2023
JLR Portland

Please stop updating the app! Every time it is updated it gets worse and less user friendly. Just fix the bugs without changing everything. Problems with the newest update:-unable to open/enlarge pictures of insurance or vehicle issues-when a $0 amount is owed it only gives you the option to “charge now” or “charge later”. We used to be able to just finish the contract without charging anything -unable to find a vehicle under the plate number. There are multiples of the same vehicle that are no longer in use and have already been “disposed” in the system.
Developer Response 10/12/2023
Thank you for sharing your feedback with us. We appreciate your patience and understanding as we continuously work to improve our app. We understand your concerns, and we've taken your feedback to heart. With our latest update in 3.0.1, we have made substantial changes to address the issues you mentioned. We are actively working on the feedback around zooming-in for insurance images and plan to have a fix in our upcoming fast-follow release.
App Bug
04/25/2025
11/27/18
The app used to work perfectly but now I am finding that I can’t even sign into it without it glitching out and having me resign it just for 2 seconds later to do the same thing all over again. The app is the only way to upload images to the vehicles upon returns and it limits you to 6-9 tops. Sometimes when you are uploading the pictures it will initially show that all of your pictures are then but then when saving it… after it takes minutes to upload… there will only be half of the pictures there.
App Bug
04/25/2025
11/27/18

The app used to work perfectly but now I am finding that I can’t even sign into it without it glitching out and having me resign it just for 2 seconds later to do the same thing all over again. The app is the only way to upload images to the vehicles upon returns and it limits you to 6-9 tops. Sometimes when you are uploading the pictures it will initially show that all of your pictures are then but then when saving it… after it takes minutes to upload… there will only be half of the pictures there.

• Limited connectivity banner — the app now shows a banner when your internet connection is weak or unavailable, so you always know when your data isn't up to date. • Updated internal components and general improvements.

Version 4.0.3 Aug 26

Data Linked to You

The following data may be collected and linked to your identity:
- Contact Info
- Identifiers
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Contact Info
- User Content
- Usage Data
- Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Accessibility

Information

Seller: SILVERCAR RETAIL AUTOMOTIVE, LLC
Size: 120 MB
Category: Business
Compatibility: Requires iOS 16.0 or later.

iPhone
Requires iOS 16.0 or later.

iPad
Requires iPadOS 16.0 or later.
Languages: English and French
Age Rating: 4+

4+

Learn More

Developer Website

Privacy Policy

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Dealerware

Ratings & Reviews

Issue with Older iPhones

Good concept, poor execution

Updated app issues

App Bug

What’s New

App Privacy

Data Linked to You

Data Not Linked to You

Accessibility

Information

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