CityXerpa - Andorra's app

Name: CityXerpa - Andorra's app
Rating: 4.8 (66 reviews)
Author: Xerpa SL

Food delivery, Rides and more

Only for iPhone

Free · Designed for iPhone

66 Ratings
Ages

13+
Years
Category

Lifestyle
Developer

Xerpa SL
Language

EN
+ 3 More
Size

102.7
MB

iPhone

CityXerpa helps you overcome the little barriers that come up during the day as you enjoy the moment. WHY CITYXERPA? - Food delivery from your favourite restaurants. - Let's Move! Travel all over Andorra with CityXerpa Move. - Go to the supermarket, without going to the supermarket. Do your weekly or monthly shopping with our Carrefour supermarket. - Send and collect any document, package or product. - Buy whatever you want with our 'Whatever you want' category. You write us what you need. - Feeling unwell? Don't leave home, order what you need in our 'Pharmacy' category. - Have you forgotten your gift? Discover the Shops category and buy your surprise. - Choose from over 160 partners and let us make your life easier. WHAT ELSE DO WE DO? - Travel all over Andorra limitless. You can also travel outside Andorra as a destination or departure point for your trip. - Save your usual delivery addresses and create your personal address book. - Follow your order and your trips in real time. - Rate the experience of both the establishment and our Xerpas so that we can improve. - Happy with your Xerpa? Tip him/her through the app. - Repeat your favourite order with just one click. - Request an invoice for as many orders as you want. - Order now or schedule your order for when you need it. - Apply the discounts that we will be offering you and enjoy them. - Use the search engine to look for specific products or businesses. ABOUT CITYXERPA CityXerpa is Andorra's app that lets you shop, travel, pick up or send anything. With more than 160 businesses and several services, CityXerpa is Andorra's must-have app. Download the app for free and order whatever you want. Our Xerpas will take care of everything in a few minutes. CONTACT Get in touch with our Customer Service via the app. We are at your disposal whenever you need it. www.cityxerpa.com www.facebook.com/cityxerpaand www.instagram.com/cityxerpa.and CityXerpa, your delivery hero Stay tuned for the amazing new features we're working on! Made with love in Andorra for Andorra. --- Terms of use: https://www.apple.com/legal/internet-services/itunes/dev/stdeula/

Ratings & Reviews

4.8

out of 5

66 Ratings

Jorge superXerpa
02/19/2021

AndBlade1174
Jorge,Ha sigut una Xerpa Superràpid, ha fet la entrega 20 minuts abans del previst.Fantàstic!!!

Developer Response
Moltíssimes gràcies per la teva opinió Jorge! Comunicarem la teva valoració al nostre equip, estem segurs que es posaran contents. Treballem dia a dia per poder oferir el servei que has experimentat!
Jorge superXerpa
02/19/2021

AndBlade1174

Jorge,Ha sigut una Xerpa Superràpid, ha fet la entrega 20 minuts abans del previst.Fantàstic!!!
Developer Response 03/05/2021
Moltíssimes gràcies per la teva opinió Jorge! Comunicarem la teva valoració al nostre equip, estem segurs que es posaran contents. Treballem dia a dia per poder oferir el servei que has experimentat!
So Much Potential
01/27/2024

hxtr016
Quality of service and accuracy of delivery has been on a downtrend for the past ~2 years, while delivery prices have increased. City Xerpa needs to update its algorithms to be consistent with actual delivery time. Currently, it is (current time + 5 minutes). This is incredibly stupid. Also, whether you pre-schedule an order or you select ASAP, you end up in the same queue. Why schedule an order ahead if you are put at the END of the waiting list?! You’re literally better off doing an ASAP order and not scheduling ahead. This is ridiculous. Do better, or hire better Product Managers. There is so much potential here but very basic concepts are forgotten from the user experience.

Developer Response
Hi,Thank you for sharing your feedback with us. We understand your frustration regarding the quality of service and delivery accuracy. Rest assured, enhancing these aspects is our top priority. We are continually working to improve our algorithms to provide more accurate delivery time estimates. Regarding your observation about the scheduling system, we acknowledge that there's room for improvement. Your feedback highlights an area where we can refine our processes to better meet our customers' needs. We're actively reviewing our scheduling mechanisms to ensure that pre-scheduled orders receive appropriate priority without compromising on delivery efficiency.Your comments regarding our product management team are duly noted. We strive to hire and retain the best talent to drive innovation and enhance the user experience. We'll take your suggestions into account as we continue to evolve and improve our services.We appreciate your patience and understanding as we work to address these concerns. If you have any further questions or feedback, please don't hesitate to reach out to us directly. Thank you for choosing CityXerpa.Best regards,The CityXerpa Team
So Much Potential
01/27/2024

hxtr016

Quality of service and accuracy of delivery has been on a downtrend for the past ~2 years, while delivery prices have increased. City Xerpa needs to update its algorithms to be consistent with actual delivery time. Currently, it is (current time + 5 minutes). This is incredibly stupid. Also, whether you pre-schedule an order or you select ASAP, you end up in the same queue. Why schedule an order ahead if you are put at the END of the waiting list?! You’re literally better off doing an ASAP order and not scheduling ahead. This is ridiculous. Do better, or hire better Product Managers. There is so much potential here but very basic concepts are forgotten from the user experience.
Developer Response 03/19/2024
Hi,Thank you for sharing your feedback with us. We understand your frustration regarding the quality of service and delivery accuracy. Rest assured, enhancing these aspects is our top priority. We are continually working to improve our algorithms to provide more accurate delivery time estimates. Regarding your observation about the scheduling system, we acknowledge that there's room for improvement. Your feedback highlights an area where we can refine our processes to better meet our customers' needs. We're actively reviewing our scheduling mechanisms to ensure that pre-scheduled orders receive appropriate priority without compromising on delivery efficiency.Your comments regarding our product management team are duly noted. We strive to hire and retain the best talent to drive innovation and enhance the user experience. We'll take your suggestions into account as we continue to evolve and improve our services.We appreciate your patience and understanding as we work to address these concerns. If you have any further questions or feedback, please don't hesitate to reach out to us directly. Thank you for choosing CityXerpa.Best regards,The CityXerpa Team

We update the CityXerpa app regularly to give you the best user experience. In this version we have fixed incidents related to the stability and performance of our app. Follow us on our social networks to find out about the latest news and improvements!

Version 6.5.8

Feb 4

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
Data Linked to You

The following data may be collected and linked to your identity:
- Purchases
- Financial Info
- Location
- Contact Info
- Search History
- Identifiers
- Usage Data
- Diagnostics