iPhone Screenshots


myFRISCO is a free, simple and intuitive tool providing a platform for reporting concerns, 24/7. Users document problems by reporting – and / or taking photos with their mobile phones and uploading to the myFRISCO app. This service targets issues related to water, sewer, streets, traffic signals, lighting, signage, recycling & trash, animal control and code enforcement. myFRISCO is a convenient way to report a problem and monitor progress as our staff works on a solution. Our employees strive to deliver outstanding customer service and operational excellence. Even so, we need your 'extra eyes and ears' to help us do this. Engage the myFRISCO app and be part of our "Progress in Motion".

What’s New

Version 2.1.1

This version fixes a bug effecting iOS 11 users with Apple's new HEIF (High Efficiency Image Format) set to ON. When enabled, this caused service request submissions to fail, resulting in duplicate issues being submitted.

This bug has been squashed.


Ratings and Reviews

3.4 out of 5
11 Ratings

11 Ratings

x/King ,

Nice way to request city services!

App works fine, but interface needs a little polish. Great start though!

OneFriscoGirl ,

App works, sometimes.

The map function is terrible, when I type an address or just a street name, it tells me it’s out of jurisdiction and the map is either all grey or light blue, doesn’t load. It’s a pain to set the location, everything else including the quick responses from the corresponding departments are great.

Txww ,

Needs fixed

The app needs some work. When you open up the street section it puts you in Africa and you have to zoom out and then zoom into Frisco to find the location. Then once you do find the location the address is wrong. The app needs some work.

App Privacy

The developer, City of Frisco, Texas, has not provided details about its privacy practices and handling of data to Apple.

No Details Provided

The developer will be required to provide privacy details when they submit their next app update.


City of Frisco, Texas
51 MB

Requires iOS 8.0 or later. Compatible with iPhone, iPad, and iPod touch.


English, Spanish

Age Rating


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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