Big Brands. Amazing Products. Great Value..
The Sultan app makes grocery shopping easier, faster, and more convenient than ever. Browse thousands of products, discover exclusive offers, and get everything delivered directly to your door anywhere . With a simple and user-friendly experience, you can shop fresh groceries, household essentials, and your favorite brands all in one place.
Explore a wide selection of products including fresh fruits and vegetables, meat, poultry and seafood, dairy and bakery products, frozen foods, snacks and beverages, household products, personal care items, and imported or specialty groceries. Browse more than 20,000 products across multiple categories and enjoy convenient delivery from Sultan stores directly to your home anywhere , with the option to choose your preferred delivery time.
Shop more and save more with the Kanzee loyalty program, where you can earn cashback on your purchases, track your rewards easily, enjoy exclusive loyalty offers, and redeem rewards on future orders. The app also offers smart product search, secure and easy checkout with multiple payment options, and a seamless shopping experience from a trusted supermarket brand . Download the Sultan app today and enjoy a smarter way to shop for groceries and everyday essentials.
علامات تجارية كبرى. منتجات مذهلة. قيمة رائعة.
يجعل تطبيق سلطان تجربة تسوق البقالة أسهل وأسرع وأكثر راحة من أي وقت مضى. تصفّح آلاف المنتجات، اكتشف العروض الحصرية، واحصل على كل ما تحتاجه موصلاً مباشرة إلى باب منزلك أينما كنت. من خلال تجربة بسيطة وسهلة الاستخدام، يمكنك شراء المنتجات الطازجة، والاحتياجات المنزلية، وأشهر العلامات التجارية في مكان واحد.
استكشف مجموعة واسعة من المنتجات تشمل الفواكه والخضروات الطازجة، اللحوم والدواجن والمأكولات البحرية، منتجات الألبان والمخبوزات، الأطعمة المجمدة، الوجبات الخفيفة والمشروبات، المنتجات المنزلية، مستلزمات العناية الشخصية، بالإضافة إلى المنتجات المستوردة والمتخصصة. تصفّح أكثر من 20,000 منتج عبر فئات متعددة واستمتع بخدمة توصيل مريحة من متاجر سلطان مباشرة إلى منزلك، مع إمكانية اختيار الوقت المناسب للتوصيل.
تسوّق أكثر ووفّر أكثر مع برنامج الولاء "كنزي"، حيث يمكنك كسب كاش باك على مشترياتك، متابعة مكافآتك بسهولة، الاستفادة من العروض الحصرية، واستبدال المكافآت في طلباتك المستقبلية. كما يوفر التطبيق خاصية البحث الذكي عن المنتجات، وإتمام عمليات الدفع بسهولة وأمان عبر خيارات دفع متعددة، وتجربة تسوق سلسة من علامة تجارية موثوقة في عالم السوبرماركت.
حمّل تطبيق سلطان اليوم واستمتع بطريقة أذكى لتسوق البقالة والاحتياجات اليومية.
Sultan center is one of the best supermarket chains in Kuwait with a positive in-store experience and customer service, but to have an app associated with the TSC brand that is glitchy, slow, and everything else that other commenters have already listed, hurts the Sultan brand. On average it take me 15-20 minutes to complete an order because of long screen loading times and glitches that don’t recall my saved address and sometimes the shopping cart will just delete itself and you have to start over.
Terrible account / profile/ support
umqais
Terrible app, Terrible customer support relating to the accounts. We have had a loyalty account from since 2010 only to have our phone number removed when they switched to this new Kanzee card system. Tried several times to correct the problem through support and at the store, ended up with Sultan assigning a new Kanzee card number and OTP still not being received on the assigned phone number. Tried correcting the info myself through the app again and it still fails. What’s the point of all this loyalty program and it is useless? I also now have a physical loyalty card with a different number (the old number). The whole system is just so messed up !
Developer Response
We are here to support you and are sorry to hear you faced such an experience. Please contact 1844449, to immediately address your concern. Feel free to also reach us via email customer-support@sultan-center.com.
Application hangs
ManagerIT
Wasted 3 hours trying to order After reaching the delivery slots that’s showed my order has zero kd I select a slot and end up in the payment page where I place the order but the app tell me to enter shipping method which I did and it takes me back to the cart . This kept on happening until I was unable to order al all slot were unavailable .In addition when u save a shopping cart to a list and later retrieve the list to add back to the cart the item quantities double for every itemThe app can not handle the load in these times and still needs lots of fixings What a waste of 3 hours last night unable to place an order
I am very disappointed with the recent experience using the Sultan app. The cashback is low, and the offers have been weak and not appealing at all lately. It feels like the value of using the app has significantly dropped.What made things worse is the loyalty program. Despite being in the Elite tier, I received a message saying:“You are about to move back into the previous tier: EXPLORER. To keep your current tier and continue enjoying all its exclusive benefits, shop for 67 KD, either online or in-store, before the month ends.”This feels unfair and frustrating. Instead of rewarding loyal customers, the app is pushing them to spend more just to maintain their status, even though the benefits themselves have declined.Overall, the experience has become disappointing, and unless there are improvements in cashback, offers, and the loyalty system, it’s hard to justify continuing to use the app.
We’ve made some exciting improvements to enhance your shopping experience:
Fresh Home Page Design:
A completely revamped look for easier browsing and a more enjoyable experience.
Improved Add to Cart Experience:
Faster, smoother, and more intuitive—shopping has never been easier
Enhanced Product Details Page:
Better visuals, clearer information, and a more engaging way to explore products.
UI/UX Enhancements:
Optimised performance, smoother navigation, and overall improved usability across the app.
General Improvements & Bug Fixes:
We’ve fine-tuned the app to make it faster, more reliable, and seamless.
لقد أجرينا بعض التحسينات المميزة لتقديم تجربة تسوق أفضل:
تصميم جديد للصفحة الرئيسية
واجهة محدثة بالكامل لتصفح أسهل وتجربة أكثر متعة.
تحسين تجربة الإضافة إلى السلة
أسرع، أسهل، وأكثر سلاسة—التسوق أصبح أبسط من أي وقت مضى.
تطوير صفحة تفاصيل المنتج
صور أوضح، معلومات أدق، وتجربة أكثر تفاعلاً لاستكشاف المنتجات.
تحسينات في تجربة المستخدم
أداء أفضل، تنقل أكثر سلاسة، وتجربة استخدام محسّنة في جميع أنحاء التطبيق.
تحسينات عامة وإصلاحات للأخطاء
قمنا بتحسين أداء التطبيق ليصبح أسرع وأكثر استقرارًا وسلاسة
Version 17.9
The developer, The Sultan Center, Kuwait, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
Purchases
Contact Info
Search History
Identifiers
Data Linked to You
The following data may be collected and linked to your identity:
Purchases
Contact Info
Identifiers
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Financial Info
Search History
Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Accessibility
The developer indicated that this app doesn’t support certain accessibility features. Learn More about the accessibility features.
Information
Seller
The Sultan Center General Trading & Contracting Co Wll
