I downloaded this app and link my sweet hut card and created an account. An email verification was suppose to sent to my email in order for me to log in to my account. It has been weeks and I’ve never received a verification email and constantly click on resend an email verification so I can access my account. What’s the purpose of that when you can’t efficiently send a verification email after multiple times requesting for it to your customer and the hassle of to have the card at hand all time and losing points. Please correct that and I don’t want to lose my points from the card I currently has.

I would give this app 0 stars if I could. It’s a great idea like every other fast food place out there. The application is terrible to use. My login for the online Sweet Hut does not work for the app. I’ve had to create many different accounts because it won’t let me in. I also have gift cards I cannot use because you can load to the app. And if you order in store you can’t earn points and use a gift card at the same times. If you want a good app take notes from Starbucks. Their app is great and works well for customers. Make changes or find someone who can make theses changes.

I love sweet hit and was excited to use the app but for some reason, it would not let me create an account. Tried to sign up and it said my email was already registered. Tried to reset my password and nothing worked. I finally gave up and got rid of the app out of sheer frustration. Y’all really don’t make it easy for new users.

Download and install this app, it is easy to register and start the mobile ordering process. UI design is clean and engaging, follow a few of simple steps will make your order ready for checkout. The app rollout is very helpful especially during Covid-19 pandemic, look forward to seeing more new features and improvement.