Caffè Nero

Name: Caffè Nero
Rating: 3.8 (625 reviews)
Author: Neal Street Technologies Limited

Italian Master Coffee Roasters

Only for iPhone

Free · Designed for iPhone

625 Ratings
Ages

4+
Years
Category

Food & Drink
Developer

Neal Street Technologies Limited
Language

EN
+ 8 More
Size

131.1
MB

iPhone

Get the most out of your Caffè Nero experience! Our app is the easiest way of paying and earning rewards every time you make a purchase. Scan your phone to pay securely and instantly collect loyalty stamps - all in less than 2 seconds! It’s free, fast, and easy to use - we make each of your payments become a fun and rewarding experience. PAY IN-STORE With one scan of the app, you’ll pay, earn stamps, and receive a digital receipt. YOUR DIGITAL STAMP CARD Instantly earn stamps every time you purchase a barista made drink with our app. Once our stamp card is complete we will send you a voucher for your favorite treat! FIND A STORE Easily find your way to the closest coffee, with our in-app store finder. CLICK & COLLECT Save time and seamlessly place your order and pay ahead of your arrival. Our baristas will have it ready for you at our collection point. SHARE YOUR VOUCHERS Surprise your friends by sharing love and freebies with them. But if you don’t we won’t tell. KEEP TRACK OF YOUR SPENDING No more paper receipts cluttering your wallet - all your purchases and digital receipts are visible in your activity feed. SECURITY Caffè Nero never holds onto your money or your payment details. Our QR code payment technology is randomized every few seconds so codes cannot be duplicated for fraudulent use. Set your passcode to ensure that you are the only one making payments from your account. Any questions? Contact us at support@yoyowallet.com

Ratings & Reviews

3.8

out of 5

625 Ratings

Apple Pay, please
01/14/2022

Drew1621
Ideally, you’d seamlessly accept Apple Pay through the app. But short of that, please allow me to use Paste from the clipboard when entering my credit card number. I prefer to use my Apple Card where I can and you can’t scan an Apple Card with the camera (no numbers printed on the card). I can quickly copy the card number to the clipboard, but the paste command isn’t available on the alpha-numeric keyboard you display. And yes, I’m too lazy to write down the number and transcribe it myself (but I am willing to spend far more time complaining about it!)Btw, when entering the expiration date and the CVV the app displays a numeric keypad, but the credit card number field displays the full keyboard. Wouldn’t the numeric keypad (with the paste button, of course) be more appropriate? [Sorry, I used to work in QA.]

Developer Response
Thank you for your feedback. We are constantly trying to improve the app and the user's experience, so we value your feedback. If you need more assistance, please contact us at support@yoyowallet.com
Apple Pay, please
01/14/2022

Drew1621

Ideally, you’d seamlessly accept Apple Pay through the app. But short of that, please allow me to use Paste from the clipboard when entering my credit card number. I prefer to use my Apple Card where I can and you can’t scan an Apple Card with the camera (no numbers printed on the card). I can quickly copy the card number to the clipboard, but the paste command isn’t available on the alpha-numeric keyboard you display. And yes, I’m too lazy to write down the number and transcribe it myself (but I am willing to spend far more time complaining about it!)Btw, when entering the expiration date and the CVV the app displays a numeric keypad, but the credit card number field displays the full keyboard. Wouldn’t the numeric keypad (with the paste button, of course) be more appropriate? [Sorry, I used to work in QA.]
Developer Response 02/11/2022
Thank you for your feedback. We are constantly trying to improve the app and the user's experience, so we value your feedback. If you need more assistance, please contact us at support@yoyowallet.com
Getting better - still many steps to mobile ordering
05/07/2025

ACHDcardio
This app has shown significant improvement. The ability to add previously ordered items to a new order has been very helpful. I'm glad I can now add a tip to a mobile order. The development team should be commended.There are still more stels than necessary to go from basket, to order, to payment, to confirm confirming order. This should be condensed to 1-2 pages/steps.It would also be helpful to set a favorite store. I often place an order as I’m commuting in. The store I’m picking up from is not close to where I live so I have to scroll way down to find the location near my workplace. A minor but recurring inconvenience.
Getting better - still many steps to mobile ordering
05/07/2025

ACHDcardio

This app has shown significant improvement. The ability to add previously ordered items to a new order has been very helpful. I'm glad I can now add a tip to a mobile order. The development team should be commended.There are still more stels than necessary to go from basket, to order, to payment, to confirm confirming order. This should be condensed to 1-2 pages/steps.It would also be helpful to set a favorite store. I often place an order as I’m commuting in. The store I’m picking up from is not close to where I live so I have to scroll way down to find the location near my workplace. A minor but recurring inconvenience.
App is good. Store experience is bad
04/21/2024

RowFit
Ordered on the app 2 brewed coffees. I got to the store 5min past the time the app said my order would be ready. Went to the take out spot and was told they don’t have brewed coffee since the brewer is broken. They offered to make cafe americanos as a substitute but now I have to wait until they finish other orders which is ok since they didn’t know if I would want them as a substitute. I get them and leave the store then realize I they are not made right. I go back to get it fixed. Getting coffee should not be this complicated. I wouldn’t mind but it always seems like this store has a process issue. Maybe they are still working out the kinks.
App is good. Store experience is bad
04/21/2024

RowFit

Ordered on the app 2 brewed coffees. I got to the store 5min past the time the app said my order would be ready. Went to the take out spot and was told they don’t have brewed coffee since the brewer is broken. They offered to make cafe americanos as a substitute but now I have to wait until they finish other orders which is ok since they didn’t know if I would want them as a substitute. I get them and leave the store then realize I they are not made right. I go back to get it fixed. Getting coffee should not be this complicated. I wouldn’t mind but it always seems like this store has a process issue. Maybe they are still working out the kinks.
Finding info
08/05/2022

Tom'sPro
I found that the FAQ, didn’t pertain to what I was looking for so I sent a request to customer service. I’ve been reading the reviews and it seems there is a common thread in many of them which it’s taken 2 days for a response. Of course it is, it says it right there when you submit a question. I don’t think it’s fair to downrate an app based on the user not paying attention to (or just not caring) what was right in front of them. If my question get answered in the window, then I will up the app to the 5 stars.

Developer Response
Thank you for your feedback. We are constantly trying to improve the app and the user's experience, so we value your feedback. If you need more assistance, please contact us at support@yoyowallet.com
Finding info
08/05/2022

Tom'sPro

I found that the FAQ, didn’t pertain to what I was looking for so I sent a request to customer service. I’ve been reading the reviews and it seems there is a common thread in many of them which it’s taken 2 days for a response. Of course it is, it says it right there when you submit a question. I don’t think it’s fair to downrate an app based on the user not paying attention to (or just not caring) what was right in front of them. If my question get answered in the window, then I will up the app to the 5 stars.
Developer Response 08/15/2022
Thank you for your feedback. We are constantly trying to improve the app and the user's experience, so we value your feedback. If you need more assistance, please contact us at support@yoyowallet.com

Bug fixes and performance improvements. Any questions, ideas or feedback? Tap on Contact Support directly from the app.

Version 3.30.0

12/22/2025

Data Linked to You

The following data may be collected and linked to your identity:
- Purchases
- Financial Info
- Location
- Contact Info
- User Content
- Search History
- Browsing History
- Identifiers
- Usage Data
- Diagnostics
- Other Data