We’ve made several improvements to enhance the walk-in experience on iPad: Bug Fixes: Fixed Temporary Guest Name Issue: - Resolved a problem where adding a temporary guest name for walk-ins was not working properly. You can now add and manage walk-in guest names without any issues. Fixed Table Change Failure for Walk-ins: - Addressed an issue that prevented changing tables for walk-in reservations. Table updates now work smoothly and reliably. Performance Improvements Walk-in Funnel Optimization (Revamp): - Improved the overall performance and responsiveness of the walk-in flow, making the process faster and more seamless from start to finish. These updates ensure a smoother and more reliable experience when handling walk-in reservations on iPad.

What's New: - Automatic Payment Method Selection: Your default payment method is now automatically pre-selected when going through the reservation funnel, making checkout faster and more seamless. - Zonesoft Activity Logs: You can now view Zonesoft activity logs directly within the app, giving you better visibility and control over your operations. - Multilingual Room & Table Names: Room names, room area names, and table combinations now appear in your guests' preferred language across the UMAI 360 Bug Fixes: - Reservation Availability Updating Fix: Fixed an issue where Reservation Availability (RA) was not refreshing correctly after changes were made, ensuring your availability is always accurate and up to date.

Bug fixes and improvements.

What's New Marketing Tools: You can now access powerful marketing features directly from your iPad to better engage with your customers and drive more reservations. More Languages: We've added even more language options to the app, making it easier for your team to work in their preferred language. Performance Improvements Faster Reservation List: The reservation list now loads quicker and scrolls more smoothly, so you can find and manage bookings with less wait time. Snappier Footer: The footer throughout the app now loads faster, giving you a more seamless experience as you navigate.

Bug fixes and improvements.

This update focuses on improving the iPad experience and expanding localization. - Added support for Slovak and four additional languages across the app. Find them in Settings → Language. - Fixed an issue where reservations created via “Featured” were incorrectly labeled as “Widget” on the Details page. They now display correctly as “Featured.” - Restored the ability to drag a reservation from the left panel to a table in Floor View on newer iPadOS versions for a smoother workflow. - You can now create guests without a last name. Validation and messaging have been updated to support single-name guests. Plus, general performance, reliability, and UI improvements.

We’ve made several improvements to enhance stability and daily workflows on iPad: • Added file upload to reservation details. You can now upload files directly to reservations (e.g., banquet menus, seating plans, or event documents). • Fixed table swapping issues. Resolved a problem where table swapping was not working correctly when accessed from an iPad or web, ensuring smoother reservation management. • Improved settings stability. Fixed an issue where making changes in settings caused the app to jump back to the reservation details page. This update enhances reliability and streamlines the process of managing reservations on iPad for smoother and more efficient management.

What’s New in UMAI 8.0.0 We’ve made UMAI more accessible for teams around the world. What’s included: Expanded language support, including: Catalan, Basque (Euskara), Galician (Galego), Italian, Greek, Swedish, Norwegian, Icelandic, Dutch (NL & BE), Polish, Portuguese (Brazil & Portugal), Chinese (Simplified), English, Russian, Danish, French, German, Estonian, Indonesian, and Spanish Improved localization quality and consistency General fixes and stability improvements This release focuses on global usability and prepares UMAI for broader international adoption.

UMAI 360 for iPad: Build Notes, Served Hot This one is all about giving your front of house superpowers they did not know they needed, but will never want to live without. Guest history just got a glow-up. We tightened the layout, cleaned the clutter, and made the whole page friendlier, faster, and flatteringly informative. Now your staff can size up a guest’s entire past in a single, elegant glance. Spend tracking leveled up. We refined the way reservation spend gets collected behind the scenes. Translation: we are paving the runway for POS integration so smooth it will feel like cheating. Reservation availability is now everywhere. Timeline view. Details view. Floor view. Reservation details. If it is a place you look, you will see availability. Use it for promos, discounts, menus, seating preferences, or whatever your version of hospitality wizardry requires. And finally: time now obeys your venue settings. Simple. Expected. Weirdly satisfying. UMAI 360 just got sharper, smarter, and a little more dangerous in all the right ways. Enjoy.

Bug fixes and improvements.

Bug fixes and improvements.

This one’s all about giving you smoother control and fixing the little quirks that slow you down. What’s New: - Added a Manual Refresh button on iPad (because sometimes you just want that extra tap of control). - Added an Export button on TimelineView and FloorView lists—your data, your way, instantly out when you need it. Bug Fixes: - Squashed the bug that stopped you from adding additional payments to existing reservations. Pay up, no problem. - Fixed an issue where adding a guest to “Temp Guest” skipped the payment selection screen. Now every step shows up like it should. Streamlined, sharper, and more under your command.

Bug fixes and improvements.

This one’s all about tightening the screws and keeping things running as smoothly as your best shift. - Guest Counts, Now Accurate. Past dates were playing hard to get. Not anymore. Your EOD and Past Days guest counts now show up like they should. - Google Gets Its Name Back. No more cryptic “UMAI G.” You will now see the proper “Google” tag on reservations. - Notifications, In Sync. We’ve aligned your booking notification timestamps and emails to match your reservation availabilities. Translation: cleaner, consistent, and no more second-guessing.

Bug fixes and improvements.

We’ve made a few important improvements to help streamline your daily flow and tighten the guest experience: Waitlist Summary Added To Footer: You can now see exactly how many guests & parties are on your waitlist for the day you're viewing in the bottom right side of your footer.We’ve made a few important improvements to help streamline your daily flow and tighten the guest experience: Smarter Duplicate Detection: The duplicate guest pop-up now appears even when a phone number is entered without a country code—helping you catch returning guests more reliably, no matter how their number is formatted. Clearer UPhone Identification: On the UPhone tab in 360 view, you’ll now see the phone number currently being used. This small change adds transparency for staff and makes call-handling smoother. Gift Card Notifications Now Click Through: Tapping on a gift card notification will now take you directly to the Gift Card page. Less guesswork, faster follow-up. Thanks, as always, for your feedback and ideas—keep them coming!

UMAI 360 iPad Update – A Little Smoother, A Lot Smarter - Add-On Payments, On Point: Need to tack on a deposit, cancellation fee, or pre-payment to an existing reservation? Go for it. It’s now easier than ever, and every move is neatly recorded in the reservation activity log—because receipts matter. - Walk-In Order, Reordered: We’ve refined how walk-ins are sorted in your reservation list. They’ll now sit politely beneath scheduled bookings for each time slot, keeping your flow logical, clean, and chaos-free. Update now and keep your floor running like a well-oiled front-of-house dream.

UMAI 360 iPad Update: Making Magic With Fewer Taps. - Waitlist Wizardry: Filters are here, filter by reservation size, time, and much more. You can also sort by time, sort by date. Find your VIPs faster than ever. - Smoother Reservations: We trimmed the fat. Now creating or editing a reservation takes fewer clicks and even less brainpower. -Venue Selector Bug—Squashed: If you had issues when "Select venue when adding new reservation" was turned on, good news: it’s been handled. Less tapping. More doing. Update now and bask in the glow of better hospitality.

Bug fixes and improvements.

This one’s for the detail-oriented and the number crunchers—big upgrades to payments and a fix that makes your Loyalty analytics actually, you know, work. Custom Charges, Your Way: You can now charge custom amounts to new and existing reservations—whether it’s a pre-pay, deposit, or cancellation fee. More control, less hassle. Loyalty Analytics Fix: If you were wondering why Loyalty analytics on iPad wasn’t working… It’s fixed now. Update your app and enjoy the smoother ride.

What’s New in UMAI 360: Because Payment Mysteries Belong in Thrillers, Not Your Restaurant. - Failed Payment Tracking: Ever wonder if a guest tried to pay but didn’t make it to the finish line? Now you’ll know—failed transactions are logged in the reservation details, so there’s no more guesswork. - Stripe Account Warnings: If something’s up with your Stripe account, you won’t be left in the dark. A new warning message gives you the heads-up before it becomes a problem. Update now and keep your reservations—and revenue—flowing smoothly!

What’s New in UMAI 360: Because running a restaurant is already an art form—your tools should be seamless, smart, and just a little bit magical. - UPhone Push Notifications: Stay on top of every call with real-time push alerts, so you never miss a booking opportunity. - New Referral System: Help restaurants discover UMAI and get rewarded! Earn cash for every successful referral, and your referred venue gets their first month free. - Waitlist Edit Fix: We’ve squashed a bug that prevented users from editing waitlist times. Now, adjustments are smooth and hassle-free. - Reservation Reversal: Accidentally cancel a reservation? No problem. If the original table is taken, you can now restore the booking with a new assignment. Update now to enjoy these latest improvements!

Turn Gift Cards Into a Revenue-Generating Machine We’re thrilled to introduce your brand-new Gift Card Dashboard—a tool designed to make selling and redeeming gift cards easier than ever. Here’s why this is a game-changer for your business: - More Spending: Guests with gift cards tend to spend more than the average guest. - Early Revenue: Gift cards allow you to collect money now, even if the visit happens months later. - Extra Income: Some gift cards go unredeemed, meaning more money stays in your account. Quick and Easy Setup Creating gift cards is simple. Head to the payment section of your settings, and you can start generating and customizing gift cards for your venue in minutes. How to Redeem Gift Cards Redeeming gift cards has never been easier. Simply hit the status button, choose whether to redeem the full gift card or a partial amount, and enter the guest’s security code to complete the transaction. Updated Gift Card Management From today onwards, all newly sold gift cards will appear in your dashboard, where they can be managed and redeemed directly. Any gift cards sold before (12/12/2024) will need to be redeemed the same way they have always been redeemed. Amplify Your Reach Here’s the best part: we’ll be promoting your gift cards in the emails we send to your guests—bringing more eyes (and wallets) to your business. Keep your floor running flawlessly and your VIPs shining bright. - Always-Visible Seat Button: We’ve added a permanent seat button for all pre-seated statuses in the table menu, making it quicker and easier to manage your floor view. - VIP Tag Glow-Up: The VIP tag on tables now sports a refreshed, more visible color, so spotting your high-priority guests is effortless at a glance. - Table Spend Bug Fix: We've squashed a bug that prevented table spend from being added when finishing a table from the table menu. Now, every dollar counts—as it should.

It’s time to revolutionize how you manage phone reservations. The latest update to the UMAI app introduces UPhone, a feature designed to ensure no caller gets left behind—or lost to a competitor. Here’s What’s New: Missed Call Magic: Any missed caller automatically receives a message guiding them to your online booking system. Plus, with the newly implemented Queue and Waitlist integration, managing callers and reservations has never been more comprehensive. This way, they can secure a reservation without needing to call back—and without being tempted to call another restaurant. Seamless Integration: UPhone logs, tracks, and manages phone reservations alongside your online bookings, giving you a complete picture of your guests. The newly added Queue and Waitlist integration with both the Call List and Call Popup takes this seamlessness to the next level. Customer Insights: Unlock valuable call data and gain insights into customer behavior, helping you optimize your restaurant’s operations. With UPhone, every call becomes an opportunity, and every guest is a step closer to your dining room. Say goodbye to missed reservations and hello to a smarter, more efficient way to manage your bookings.

It’s time to revolutionize how you manage phone reservations. The latest update to the UMAI app introduces UPhone, a feature designed to ensure no caller gets left behind—or lost to a competitor. Here’s What’s New: Caller ID: UPhone identifies exactly which guest is calling and whether they have an upcoming reservation, are on your Waitlist, or in your Queue. All before you've even answered the phone. Missed Call Magic: Any missed caller automatically receives a message guiding them to your online booking system. This way, they can secure a reservation without needing to call back—and without being tempted to call another restaurant. Seamless Integration: UPhone logs, tracks, and manages phone reservations alongside your online bookings, giving you a complete picture of your guests. Customer Insights: Unlock valuable call data and gain insights into customer behavior, helping you optimize your restaurant’s operations. With UPhone, every call becomes an opportunity, and every guest is a step closer to your dining room. Say goodbye to missed reservations and hello to a smarter, more efficient way to manage your bookings.