This app is great, I’m able to use it for my business to be in contact with multiple people via text message using the same number that our business landline uses.Very user-friendly, would recommend it to anyone needing to send out mass messages, reminders, or just communicate via text message with customers.The helpdesk has been very helpful and easy to get a hold of.

To be fair, I’m not using this for blast marketing. But just using it for interacting with the customers has been a little funky compared to normal texting. Maybe the app needs some revising/help. I seem to get notifications a little late, even though everything is turned on on my settings. The audible notification doesn’t seem to happen. I think this is really more designed for sending out mass texts instead of direct interaction with customers. When I do look at a customer’s text I get the persistent notification problem that I’ve experienced with other apps like Instagram, etc where it doesn’t go away. **Update I just lowered it to two stars from three because it’s so frustrating. If I’m having a conversation with a customer, it doesn’t update to show new messages. I have to literally close the app and reopen to see the new message.

The SimpleTexting platform is, in fact, simple. It’s also powerful. The app has pretty much identical functionality as the website but makes managing the communications easier on the go for small / mobile teams. The app can be buggy at times with the occasional log-out or crash. But, with the full functionality as the SimpleTexting website, it great.

I literally worked so hard preparing for an event only to have Simple Text FAIL to successfully deliver even ONE TEXT- they DON’T warn you that they cannot send MMS on Thanksgiving or Black Friday. However when you go to complain a prompt appears saying they can’t! Then why let me? Oh! Yeah, you get my money!! Then after this I send two SMS-ALLLLL BOUNCE!! Oh now they can’t solve that either!! I used them for years and they weren’t great but they worked- NOW on the. Most important day for my business they FAIL IN EVERY WAY!! You have cost me MY BUSINESS OPPORTUNITY $$$$$$$$$$ NEVER AGAIN- oh year impossible to get anyone on phone- it’s a bunch of crap! Take your business elsewhere!!!!