I've suffered from chronic atopic dermatitis with severe itching for a long time. After seeing several doctors without success, I tried this app. Dr. Trisha Khanna diagnosed my condition and prescribed medication, and within just a few days, my symptoms completely disappeared. I'm so grateful to the app and Dr. Trisha Khanna Thank you for your excellent care! ⭐⭐⭐⭐⭐

I started a request for a consultation on May 30 and it did not take long for the “doctor” to respond but I did notice it was the middle of the night. She could not fill my script for compounded medication through their preferred pharmacy so just filled scripts that I told her I already have. She then said that I needed to find a pharmacy to fill what I was requesting. I did since she apparently would not check the database of pharmacies herself as a doctor/clinician. The script was sent but when the pharmacy had a question, they were not responded to. I could no longer reach out to this doctor without paying more because she only ever sent responses between 11:30PM-1:30AM and that quickly ate up my 3 day window for communicating. I reached out to support and after several days of trying to get help and answers from them I am giving up. My request was for a lower dose of medication that I was already taking. Nothing crazy or unheard of. This was an abysmal experience and one I will never repeat.

Absolutely disgraceful service. Charged repeatedly just to chase a prescription that was never sent.If I could give Miiskin zero stars, I would.This has been one of the most infuriating experiences I have ever had with a healthcare provider.I paid for a dermatology consultation and was told I had been given a prescription. Except the pharmacy never received it. I contacted the pharmacy directly, and they confirmed that no prescription had been sent. You would think resolving something this basic would be straightforward. Apparently not with Miiskin.Instead, I was forced to pay another $25 just to message the dermatologist and ask where my prescription was. When the issue remained unresolved, I had to pay ANOTHER $25 to chase it again.That’s $50 in additional messaging fees simply to ask where my original prescription is.And after taking my money again, the dermatologist closed the messaging window AGAIN.I have repeatedly attempted to contact Miiskin’s customer support, with no meaningful resolution. They have told me it is up to the dermatologist to refund my money and the dermatologist just keeps cutting off our conversation. How is it acceptable for a healthcare platform to charge patients repeatedly just to follow up on a prescription that hasn’t even reached the pharmacy?I am not requesting additional medical advice, a new diagnosis or another consultation. I am simply trying to obtain the prescription from the consultation I already paid for.The combination of inaccessible customer support, repeated messaging charges and an unresolved prescription issue is completely unacceptable.My advice: STAY WELL AWAY from Miiskin. Based on my experience, you could end up paying repeatedly just to chase the medical service you already purchased.I deeply regret trusting this company with my money and my healthcare.

Changing my original 1 star review to 4 stars. I definitely was not happy about how long it took for someone to respond but now that I know it takes an extra allotted time frame to communicate, I just know to practice more patience. Overall my questions and concerns were addressed and I received the care I was hoping to find. Definitely still working through some kinks, but overall a great service.