Help and support text in your language — A localization issue affecting the in-app help experience (Intercom) for non-English users has been fixed. Help content should now display in your device language correctly. Team menu links working correctly — Links in the Team menu now navigate to the right destination. An issue causing incorrect routing for these links has been resolved.

Increased sign-in support With support for quick login links and a more robust background session refresh, signing in is now faster and more seamless than ever. Updated help and support experience In-app Help Articles and the Pink Bubble experience have been updated with a new icon and clearer navigation. Click 'Get Help & Support' to chat with the Pink Bubble or review help articles. Improved account and team sync The app now stays automatically up to date in the background when account or team details change, allowing applicable users to successfully switch between instances. Improved in-app link experience Third-party sites linked within Zipline, like Quick Links, now open directly in the app instead of an external browser, keeping your session smooth and uninterrupted. Expanded support for the upcoming visual refresh We’re adding additional support for the upcoming visual refresh, continuing to lay the foundation for an optimized experience for iOS users.

- Added support for upcoming visual refresh

Support for upcoming visual refresh We added support for the upcoming visual refresh, laying the foundation for the same Zipline functionality you know and love—just with a fresh new look. (Have no fear! Nothing’s changing for now.) Improved image annotation and upload on iOS 26 Image uploads and markup now work correctly on iOS 26, making it easier to review, sketch, and share images without interruption. Improved in-app link handling We made some under-the-hood improvements to in-app link handling so Zipline links open seamlessly without leaving the app. Enhanced page load reliability We made a few updates to the underlying web framework to increase general page stability and reduce loading errors.

Bug fix for log-in on first-time app installs We fixed a bug to ensure users can successfully enter their brand’s domain name when logging into a new version of the app for the first time. Improved Clock Content Control experience For brands using Clock Content Control, we have updated the Clock in Modal to provide a web browser experience for a consistent start to the clock-in journey. Fixed loading screen errors We introduced a timeout fix to reduce page loading spinners and help users get back on their way with Zipline. Improved Pink Bubble experience We've made a few under-the-hood updates to our integration with Intercom, which powers The Pink Bubble, to ensure you can always get the help you need quickly.

Fixed an issue with crashing on domain screen

Improved Clock Content Control experience For brands using Clock Content Control, we have updated the Clock in Modal to mirror the web browser experience, providing a consistent start to the clock-in journey Fixed loading screen errors We introduced a timeout fix to reduce page loading spinners and help users get back on their way with Zipline. Improved Pink Bubble experience We made a few under-the-hood updates to our integration with Intercom—which powers The Pink Bubble—to make sure you can always get the help you need, quickly.

- Added support for additional languages in the in-app language picker - Implemented automatic session timeout protection to ensure secure login sessions

- Bug fix to successfully pull-to-refresh a page - Expanded support for language selection from the app domain screen and in-app user profile

- Introduce authentication support OpenIDConnect via Microsoft Authentication Library - Fixed a bug where UI wasn't matching when on/off the clock for customers that have the Zipline Clock feature enabled - MDM Support - Enterprise customers can now set the domain and device type when rolling out the app to in-store devices - Expand Quick Look functionality beyond the library. Now you can view attachments in a preview mode in groups, messenger, and messages

Bug fix for Quick Links edge case Before, users were intermittently unable to access location-specific Quick Links from the Dashboard to other parts of the app. Now, Quick Link navigation consistently works as expected to keep today on track. Improved file preview experience We expanded the use of File Previewer where applicable to better support a consistent user experience across the app. Improved support for ZIP files ZIP files can now be opened externally, helping users quickly access the information they need when they need it.

Miscellaneous bug fixes for an improved user experience We made helpful under-the-hood tune-ups for a smoother Zipline journey, including: - Fixing an issue with intermittent slowness across the app - Notifications taking the user to the right location within the app - The ability for users to consistently access the More menu - Better in-app navigation using the go-back caret

-Bugfix: Adds enhanced authentication error messaging for shared device

-Bugfix: Enhanced re-authentication error messaging along with additional improvements addressing users being logged out of the application

-Bugfix: Addresses certain instances of users getting logged out of the application.

- Includes a bug fix that routes users to the correct Message when accessed via a Dashboard widget

- Bugfix: Allows users to open embedded links in communications and resource library - Bugfix: Re-enables the quicklook feature for attachments

General app backend enhancements - Made improvements to primarily leverage cookies for session handling

Fixed navigation to assessment on iPad - After completing an assessment, users can now return back to the Assessments landing page by clicking on assessments in the navigation menu Support for Learning - In preparation for an upcoming release, v3.11.0 supports enabling the Learning icon in the navigation bar. Settings in the User Menu - Self-Serve Admin Settings users will now see "Settings" as a line item in their user menu. We recommend updating to the latest app version for the best mobile experience.

- Enable showing notifications in publisher view - Log out on shared devices when the app is manually closed from the task switcher - Fix fix some problems with not fully logging out of SAML sessions when logging out of the app - Fix backgrounding the app on an iPad sometimes returning the app to the dashboard - Show a better error message when unable to contact the server due to not being connected to an authorized WiFi network

Bug fixes: Users can more easily stay up-to-date with improved Groups notification badges in the navigation bar and additional Menu items. Support for Highlights icon: For organizations opting into the new Highlights feature, v3.9.0 enables the Highlights icon in the navigation bar. Expanded iFrame widget functionality: iFrame dashboard widgets containing third-party forms can now accept responses submitted right from the Zipline dashboard. Improved search experience Users will now see their previous search history in addition to in-the-moment search suggestions for an optimized search experience. As always, we recommend updating to the latest app version for the best experience.

- Users can now offer visual feedback with Image Annotations! Mark up and upload an annotated image anywhere in Zipline where image upload is supported today - Jumping between messages using the left and right arrows in a detail screen will now correctly show the viewed messages as read

This release resolves a logout issue that some users were experiencing when reopening the app.

This release resolves an authentication issue that some users were experiencing.

Improved login and session flow: Before, some users were unable to log in to the app or were caught in an endless login loop. As a result, we updated the login flow to enable a consistently successful login experience. Ability to share diagnostics and logs to Zipline: Enable sharing diagnostics in the device’s Settings so Zipline can leverage error report information for a jump start on looking into what’s happening. Improved messaging for session timeouts: The app will now flag if a user was logged out based on organization-driven session timeout parameters. So, instead of just the login screen, users will see a message informing them why they were logged out.