OnCare
Health & Fitness
Free · Designed for iPad. Not verified for macOS.
OnCare helps care workers spend less time on paperwork, and more time on the things that really matter - delivering high quality care to clients. Read more to find out how OnCare can help you.
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VIEW CLIENT INFORMATION
Easily-digestible client information is available on the client’s profile, including address and property access details, as well as the client’s daily routine, interests, and everything you need to deliver high quality care.
REPORT ON VISITS
No need to check times and dates, or think what to write for each visit. With OnCare you can check in, select the activities you helped with, leave notes when necessary, and check out again, all in just a few taps.
KEEP EVERYONE INVOLVED
Instead of locking the important information about your care visits on a piece of paper inside the client’s home, OnCare lets you share those visit reports with your Agency, and with friends and family of your client (with their permission). Everyone can stay informed and involved with the client’s care, helping the client to reach their desired care outcomes.
more IMPROVED
* If you have Google Maps installed you can set it as your preferred maps app when tapping on addresses
If you’re ever thinking of a feature you’d love to see, issue you’ve encountered or just want to chat, email us at support@weareoncare.com
2.5.4 07/23/2025
FIXED
* There was an issue opening maps and phone number links in the app
* We've made checking in and out of reports even more reliable
If you’re ever thinking of a feature you’d love to see, issue you’ve encountered or just want to chat, email us at support@weareoncare.com
2.5.3 07/01/2025
FIXED
There was an issue for some that affected opening links
If you’re ever thinking of a feature you’d love to see, issue you’ve encountered or just want to chat, email us at support@weareoncare.com
2.5.2 06/17/2025
NEW
Improvements to handling checking in and out of clients
If you’re ever thinking of a feature you’d love to see, issue you’ve encountered or just want to chat, email us at support@weareoncare.com
2.5.1 05/08/2025
NEW
For agencies that have signed up for our new policies and procedures feature, you'll see mobile friendly documents with the ability to acknowledge reading them
If you’re ever thinking of a feature you’d love to see, issue you’ve encountered or just want to chat, email us at support@weareoncare.com
2.5.0 04/03/2025
NEW
We've added some messages that help you understand location services and their impact on reporting
If you’re ever thinking of a feature you’d love to see, issue you’ve encountered or just want to chat, email us at support@weareoncare.com
2.4.2 09/24/2024
NEW
Your agency can now create their own tasks that match the types of work you do on visits.
If you’re ever thinking of a feature you’d love to see, issue you’ve encountered or just want to chat, email us at support@weareoncare.com
2.4.0 05/10/2024
FIXED
We've fixed an issue with apps crashing when checking in or out
If you’re ever thinking of a feature you’d love to see, issue you’ve encountered or just want to chat, email us at support@weareoncare.com
2.3.1 03/26/2024
NEW!
If you need to report on an incident that happened during or related to a visit, you can use the new Incident response task to add details
If you’re ever thinking of a feature you’d love to see, issue you’ve encountered or just want to chat, email us at support@weareoncare.com
2.3.0 03/26/2024
NEW!
You'll now see "communication logs" on client profiles when your agency has shared them with you. Communication logs help you get a better understanding of a client's overall situation, leaving you better prepared for each visit.
If you’re ever thinking of a feature you’d love to see, issue you’ve encountered or just want to chat, email us at support@weareoncare.com
2.2.0 12/06/2023
NEW!
You can now access documents shared with you by your agency. Just tap on the Settings tab and tap the new Agency documents button.
IMPROVED
When you're checked into a long scheduled visit, we've eased restrictions on marking off medications for a block of time (e.g. Morning medications).
If you’re ever thinking of a feature you’d love to see, issue you’ve encountered or just want to chat, email us at support@weareoncare.com
2.1.3 11/28/2023
NEW!
Client care plans and risk assessments now have their own dedicated sections, making it much easier to understand each client’s background and needs, without having to scroll and zoom through documents. As soon as these areas are updated by Office Staff you’ll be able to see them in the app.
If you’re ever thinking of a feature you’d love to see, issue you’ve encountered or just want to chat, email us at support@weareoncare.com
2.1.2 06/27/2023
CHANGED
- We’ve improved the way notes are captured on visit reports, to reduce the chance of the app becoming over-loaded or freezing
If you’re ever thinking of a feature you’d love to see, issue you’ve encountered or just want to chat, email us at support@weareoncare.com
2.1.1 01/19/2023
NEW
- This latest version of the app will allow for a body map category to appear, enabling you to select an area of the client’s body, report an injury or a sore, and leave notes, to make sure the client’s wellbeing can be captured in an interactive and visual way.
If you’re ever thinking of a feature you’d love to see, issue you’ve encountered or just want to chat, email us at support@weareoncare.com
2.1.0 01/10/2023
CHANGES
- New label on a client’s profile when a DNAR order is in place
If you’re ever thinking of a feature you’d love to see, issue you’ve encountered or just want to chat, email us at support@weareoncare.com
2.0.3 11/17/2022
CHANGES
- Clearer display of ‘overnight’ visits
If you’re ever thinking of a feature you’d love to see, issue you’ve encountered or just want to chat, email us at support@weareoncare.com
2.0.2 11/02/2022
CHANGES
- Overnight visits will show more clearly
- Forgot password link is easier to access
If you’re ever thinking of a feature you’d love to see, issue you’ve encountered or just want to chat, email us at support@weareoncare.com
2.0.1 09/27/2022
CHANGES
- We now have a dedicated section of the client’s profile for notes about any allergies or intolerances they might have
- The text box for notes about medications now starts off smaller and expands as you type, making it easier to scroll through each client’s medications and leave notes only where you need to
If you’re ever thinking of a feature you’d love to see, issue you’ve encountered or just want to chat, email us at support@weareoncare.com
1.13.4 09/18/2021
CHANGES
- Marking medications as ‘taken’ now lets you add an optional note, useful for handover to the next care worker or for feeding back information to the admin team.
- The exact time that medications were marked as ‘taken’ or ‘not taken’ will now appear in the report detail screen for a clearer view of each specific medication dosage.
If you’re ever thinking of a feature you’d love to see, issue you’ve encountered or just want to chat, email us at support@weareoncare.com
1.13.3 07/12/2021
CHANGES
- ‘How the client seemed’ is no longer mandatory for each report, to allow for sensitive occasions where it may not be appropriate to capture.
- Support for a future feature: medications for specific days of the week (going live soon)
If you’re ever thinking of a feature you’d love to see, issue you’ve encountered or just want to chat, email us at support@weareoncare.com
1.13.2 05/25/2021
CHANGES
- Visit types will be automatically pulled through from your schedule, so when you check in all of your required tasks will be highlighted and specific to each visit.
If you’re ever thinking of a feature you’d love to see, issue you’ve encountered or just want to chat, email us at support@weareoncare.com
1.13.1 03/16/2021
FEATURES
- Visit types: Office staff can now set the key tasks you need to complete on each visit with your clients. You’ll get a handy prompt showing each required task, plus extra notes as a reminder of each client’s specific needs.
If you’re ever thinking of a feature you’d love to see, issue you’ve encountered or just want to chat, email us at support@weareoncare.com
1.13.0 02/17/2021
FIXES
- We’ve updated the link to the App Store so you can quickly download each new version of the app
If you’re ever thinking of a feature you’d love to see, issue you’ve encountered or just want to chat, email us at support@weareoncare.com
1.12.10 12/10/2020
ENHANCEMENTS
- We’ve made loading client documents faster and more reliable
If you’re ever thinking of a feature you’d love to see, issue you’ve encountered or just want to chat, email us at support@weareoncare.com
1.12.9 11/10/2020
BUG FIXES
- We fixed an issue where agency notes for reports weren’t always updating
- We fixed an issue with selecting the check-in time of a report
If you’re ever thinking of a feature you’d love to see, issue you’ve encountered or just want to chat, email us at support@weareoncare.com
1.12.8 09/03/2020
IMPROVED
* If you have Google Maps installed you can set it as your preferred maps app when tapping on addresses
If you’re ever thinking of a feature you’d love to see, issue you’ve encountered or just want to chat, email us at support@weareoncare.com
more Version 2.5.4 07/23/2025
Data Linked to You The following data may be collected and linked to your identity:
Location Contact Info User Content Identifiers Data Not Linked to You The following data may be collected but it is not linked to your identity:
