Have you ever been a new hire for a company and gone through numerous back & forth emails, drowning in doc attachments, and details of your employee benefits while still left dumbfounded? Yeah, we've all been there! When my previously workplace swapped from a competitor (strictly for paystub purposes) to Rippling, it was day and night! All the information I needed was finally organized in one space: directory/employee hierarchy, insurance, tax info, etc. This essentially eliminated the nightmares of going through old saved emails with personal information, lost in the grapevine translations, and moved towards a more streamlined process. Lastly, I enjoy the constant "reminders" of essentials I need to sign and authorize such as benefit deadlines. I cannot imagine going back to any other platform. I wished every workplace integrated rippling into their systems.

As I was laying in bed last night, I realized that the deadline for annual benefit enrollment was midnight, so I quickly stepped through the prompts so as not to lose ancillary benefits for the upcoming year. When I got to the life insurance benefit, I was surprised to see that my beneficiary was not listed, and I quickly entered the name and SSN. I then tapped the date field expecting to type a six (or eight) digit date. Instead, I found myself in a scrolling interface showing every day of the current month. Seeing that there was no way to bounce from year to year, I realized that I was faced with a test of endurance (and devotion to my wife)… swiping down, down, down, down… watching every day on my wife’s life flying by… muttering to myself, “Why do you have to be so old?” Halfway to the finish line, I started a screen recording on my phone. 2 1/2 minutes later, I arrived at 1981, asking myself, “How could some programmer have thought that five minutes of scrolling was a better solution than requiring a user to type six numbers on their keyboard?” Maybe there was too much room for error with that unvalidated approach🤓. Five minutes felt like an eternity. As the minutes passed, I felt every positive feeling I that I had about this otherwise good app melting away. Lucky for my wife, I stuck it out. Others, may not have been so fortunate.

Rippling was a relatively new adoption at my current employer and I’ve never had onboarding be such a seamless process. What usually takes days wasted on the front end, Rippling facilitated and automated to happen in about an hour we’ll before my first day. Beyond onboarding, it provides so much clarity in knowledge from the planned holiday calendar to the organizational chart—both smoothed out “ripples” I otherwise thought were inescapable as an employee. Having PTO requests with clear counters of what PTO time and types I have left has also proven to streamline PTO request process and cut down on any confusion as year end comes.

My company has been using this app for over a year. It constantly has issues and has updates all the time that do not improve the functionality of the app. It is a good idea to have employee information, pay stubs, time off requests, company policies and other things in one place. However, the way it is setup prevents efficiency for employees who are not in a stationary position. Does not work to change times or even clock in if there is no service. Again, it’s a great idea on paper however in real world use it is the most frustrating thing to utilize. From an employee stand point and especially from a management side as well. Scheduling is a nightmare and does not always follow what is put in place. Changing or editing a schedule for employees is frustrating as well. Constantly has backend issues without much support either. Updates take away key features that were very useful.