Canary Mail App

Name: Canary Mail App
Author: Cartasec Pte. Ltd.

Best AI Email App & Calendar

Only for Mac

Free · In‑App Purchases

Age Rating

4+
Years
Category

Productivity
Developer

Cartasec Pte. Ltd.
Language

EN
+ 10 More
Size

71.8
MB

Mac

Get hours back every week. Canary drafts your replies, sorts what matters from what doesn't, and keeps spam out for good. Your inbox, finally on autopilot. The Best Email Client for Mac. Your AI Email Assistant. Canary can be as simple or as powerful as you want it to be: FOREVER FREE: Best for students & personal use Includes: **Unified Inbox**: Manage all your email accounts in one place **Read Receipts**: See when your emails are read **Pin & Snooze**: Keep track of important messages and snooze others for later **Email Templates**: Speed up replies with pre-written templates **1-Click Unsubscribe**: Easily remove unwanted emails GROWTH: Best for individuals & growing teams Everything in FREE plus: **AI Copilot**: Compose and reply to emails clearly, concisely, and effectively **Summarize**: Quickly read long emails with AI-powered summaries **Calendar Integration**: Manage your schedule right from your inbox **Send Later**: Schedule emails for the perfect timing **Bulk Cleaner**: Declutter your inbox faster than ever **Rules & Filters**: Automate email organization and workflows **Smart Prioritization**: Focus on the emails that matter most via Inbox tabs **App Integrations**: Connect Canary with your favorite productivity apps PRO+: Best for professionals & larger teams Everything in GROWTH plus: **Impersonation Detection & Misdirection Prevention**: Level up your email security and stay protected **PGP & SecureSend**: Encrypt your emails for enhanced privacy **Priority Support**: Get help faster when you need it Privacy First: No ads & no data mining - your information stays yours. Switch to Canary and experience a smarter, more secure way to email. Terms of Use: https://www.apple.com/legal/internet-services/itunes/dev/stdeula/ Privacy Policy: https://canarymail.io/privacy.html

Ratings & Reviews

This app hasn’t received enough ratings or reviews to display an overview.

Great email concept but has a few bugs to work out.
11/19/2017
DJCool
So far I absolutlely love the Canary Mail concept. The email tracking was my leading reason to switch to Canary versus Apple Mail or Outlook. But when sending an email to multiple recipients it only shows when the first time the email is opened. It doesn’t show who opened it. That is frustrating as I need to know when both or multiple people open the email. A future feature I’d like to see is not just when they first open it but how many times they open it before responding. As far as bugs some email accounts show unread messages but when I go through all of the emails in that account there is not a single email unread. If I try to filter the inbox for unread it shows nothing yet next to the account it shows 3 unread emails. If I go to my actual email account via a browser there isn’t an email that is unread. Another feature missing is a junk folder for each email account. It is only available for the Unified email viewing. I have to go to my browser to login to the individual email accounts to see my junk mail under each one. If some of this was addressed I would totally have given the app 5 stars and wouldn’t call it a concept.
Great email concept but has a few bugs to work out.
11/19/2017
DJCool

So far I absolutlely love the Canary Mail concept. The email tracking was my leading reason to switch to Canary versus Apple Mail or Outlook. But when sending an email to multiple recipients it only shows when the first time the email is opened. It doesn’t show who opened it. That is frustrating as I need to know when both or multiple people open the email. A future feature I’d like to see is not just when they first open it but how many times they open it before responding. As far as bugs some email accounts show unread messages but when I go through all of the emails in that account there is not a single email unread. If I try to filter the inbox for unread it shows nothing yet next to the account it shows 3 unread emails. If I go to my actual email account via a browser there isn’t an email that is unread. Another feature missing is a junk folder for each email account. It is only available for the Unified email viewing. I have to go to my browser to login to the individual email accounts to see my junk mail under each one. If some of this was addressed I would totally have given the app 5 stars and wouldn’t call it a concept.
An app with a clean design and bells & whistles that aren’t just shiny
11/24/2017
holy_kau
Canary Mail is a really good application and let me be clear, I am *really* picky with email apps. There are some fantastic features here but the first thing that stands out is the clean UI and design. The “beautify message text” option i.e. reformatting incoming messages works better than it sounds and as a result, emails look great. I like that fonts can be customized for outgoing email and that there are plenty of bells and whistles for compisition. Coming to the flagship feature, the track-email option is great - it’s the pro-user email feature you never knew you wanted. There are still some concerns here as mentioned in other reviews where you don’t know who opened a multi-recipient email first etc. but it functions well on the whole. Finally, snooze and ‘to-do/pin’ option assist with inbox-zero whereas ‘follow-up’ is a nice feature for reminding you to follow-up on sent emails. Canary Mail is stable most of the time although it can get a little buggy from time to time. All in all, this is a really good application and is worth the $$$; it works better than Airmail for me, and has jumped right to the top of the email app chain!

Developer Response
Hi, please share details about any bugs you've noticed here: https://canarymail.canny.io/bugs
An app with a clean design and bells & whistles that aren’t just shiny
11/24/2017
holy_kau

Canary Mail is a really good application and let me be clear, I am *really* picky with email apps. There are some fantastic features here but the first thing that stands out is the clean UI and design. The “beautify message text” option i.e. reformatting incoming messages works better than it sounds and as a result, emails look great. I like that fonts can be customized for outgoing email and that there are plenty of bells and whistles for compisition. Coming to the flagship feature, the track-email option is great - it’s the pro-user email feature you never knew you wanted. There are still some concerns here as mentioned in other reviews where you don’t know who opened a multi-recipient email first etc. but it functions well on the whole. Finally, snooze and ‘to-do/pin’ option assist with inbox-zero whereas ‘follow-up’ is a nice feature for reminding you to follow-up on sent emails. Canary Mail is stable most of the time although it can get a little buggy from time to time. All in all, this is a really good application and is worth the $$$; it works better than Airmail for me, and has jumped right to the top of the email app chain!
Developer Response 11/29/2017
Hi, please share details about any bugs you've noticed here: https://canarymail.canny.io/bugs
Loved it, then it stopped working & they have very slow support
05/07/2018
Spikenet55
This applications looked great to me and I was enjoying using it. However, after about 2 months, when retrieving older email messages, the app finds the email but never displays the contents. The spinning cog just goes on forever. If you need help with a problem good luck. If you are lucky enough to have a question that they have posted then you will get whatever information they have provided. However, if not, there is no mechanism that I have found to contact support. You will be in the dark. I am going back to Apple Mail to get the information I need. I have been doing this more and more so at this point, I should just go back to Apple Mail. Bottom line, nice product but has serious issues with no recourse to fix them. I have found that sometimes if I double click on the email the contents will appear - inconsistently.Just updating this post. Canary did get back to me with a request to send them further information. It took them about I found a feedback form by accident. However, no resolution to my problems yet. Also, I have started noticing that attachments are missing in Canary while they are visible in Apple Mail. Bugs. Fundamental bugs. And support is a once every other day email. email is critical for me and this app is not reliable.

Developer Response
Hi, you can reach us easily via the blue chat bubble on our Help page (if you don't see it, please disable any JS-blocking plugins in your browser & refresh the page): https://help.canarymail.io/
Loved it, then it stopped working & they have very slow support
05/07/2018
Spikenet55

This applications looked great to me and I was enjoying using it. However, after about 2 months, when retrieving older email messages, the app finds the email but never displays the contents. The spinning cog just goes on forever. If you need help with a problem good luck. If you are lucky enough to have a question that they have posted then you will get whatever information they have provided. However, if not, there is no mechanism that I have found to contact support. You will be in the dark. I am going back to Apple Mail to get the information I need. I have been doing this more and more so at this point, I should just go back to Apple Mail. Bottom line, nice product but has serious issues with no recourse to fix them. I have found that sometimes if I double click on the email the contents will appear - inconsistently.Just updating this post. Canary did get back to me with a request to send them further information. It took them about I found a feedback form by accident. However, no resolution to my problems yet. Also, I have started noticing that attachments are missing in Canary while they are visible in Apple Mail. Bugs. Fundamental bugs. And support is a once every other day email. email is critical for me and this app is not reliable.
Developer Response 04/12/2018
Hi, you can reach us easily via the blue chat bubble on our Help page (if you don't see it, please disable any JS-blocking plugins in your browser & refresh the page): https://help.canarymail.io/
I sooo want to use this app, but basic functionality is still too buggy
04/04/2025
jacksw71
I paid for the Canary Pro plan nearly as soon as it appeared on the App Store, and every 6 months since then I’ve given it another try. The interface is great, the AI features are nice, and some of the other functionality is just okay. Unfortunately, along with the good comes a slew of bugs that prevent this from being a go-to email application. The most serious of these is Canary’s inability to sync Gmail labels consistently. I have thousands of messages that I organize using labels, and yet Canary does not show them in their correct folders. The labels are visible within the messages when searching for them manually, but they are completely missing from the folder view. I’m talking about YEARS of missing emails, and some even missing from yesterday. For example, one label’s most recent message shows as from 2016, although there are dozens from as recent as 2022. Meeting invitations I received yesterday are missing as well. Re-syncing and re-indexing does NOT help. Apple Mail and Outlook can work with Gmail correctly; in fact, so can mutt (a terminal-based app that predates Gmail by decades)…so why can’t Canary?

Developer Response
Thank you for this detailed review. We understand how important accurate Gmail label syncing is, and it’s clear this issue has been ongoing and disruptive for you.This kind of label inconsistency—especially when emails go missing from the folder view despite showing up in search—is not expected behavior. Since re-syncing and re-indexing haven’t helped, we’d like to take a closer look.Please send an email to hello@canarymail.io with:- A description of the Gmail label issues (as you’ve outlined)- A screenshot showing the label/folder view in Canary versus Gmail’s web interface- Your log files: go to Canary Mail > Help > Logs > Download Logs and attach themThis will help our team assess the sync behavior and work toward a resolution. We appreciate your persistence and want to help get this sorted.
I sooo want to use this app, but basic functionality is still too buggy
04/04/2025
jacksw71

I paid for the Canary Pro plan nearly as soon as it appeared on the App Store, and every 6 months since then I’ve given it another try. The interface is great, the AI features are nice, and some of the other functionality is just okay. Unfortunately, along with the good comes a slew of bugs that prevent this from being a go-to email application. The most serious of these is Canary’s inability to sync Gmail labels consistently. I have thousands of messages that I organize using labels, and yet Canary does not show them in their correct folders. The labels are visible within the messages when searching for them manually, but they are completely missing from the folder view. I’m talking about YEARS of missing emails, and some even missing from yesterday. For example, one label’s most recent message shows as from 2016, although there are dozens from as recent as 2022. Meeting invitations I received yesterday are missing as well. Re-syncing and re-indexing does NOT help. Apple Mail and Outlook can work with Gmail correctly; in fact, so can mutt (a terminal-based app that predates Gmail by decades)…so why can’t Canary?
Developer Response 05/14/2025
Thank you for this detailed review. We understand how important accurate Gmail label syncing is, and it’s clear this issue has been ongoing and disruptive for you.This kind of label inconsistency—especially when emails go missing from the folder view despite showing up in search—is not expected behavior. Since re-syncing and re-indexing haven’t helped, we’d like to take a closer look.Please send an email to hello@canarymail.io with:- A description of the Gmail label issues (as you’ve outlined)- A screenshot showing the label/folder view in Canary versus Gmail’s web interface- Your log files: go to Canary Mail > Help > Logs > Download Logs and attach themThis will help our team assess the sync behavior and work toward a resolution. We appreciate your persistence and want to help get this sorted.

This update includes key fixes and a new translation control. Fixed: Unread Count - Resolved an issue causing missing or invisible mail counts in the unread badge. Fixed: Draft "From" Address - Fixed an issue where changing the "From" address on a draft was ignored, and the email sent from the address active at draft creation instead. Fixed: Email Loading - Resolved an issue where Canary Mail failed to load and display specific received emails. Thanks for flying with Canary - small updates, big difference.

Version 5.26.0 6d ago

Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Contact Info
- User Content
- Usage Data
- Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Accessibility

Information

Seller: Cartasec Pte. Ltd.
Size: 71.8 MB
Category: Productivity
Compatibility: Requires macOS 12.0 or later.

Mac
Requires macOS 12.0 or later.
Languages: English and 10 more

English, Dutch, French, German, Italian, Japanese, Portuguese, Russian, Simplified Chinese, Spanish, Traditional Chinese
Age Rating: 4+

4+

Learn More

Contains
Messaging and Chat
In-App Purchases: Yes

Canary Mail Pro (New) $19.99

Canary Growth Yearly Bundle $35.99

Canary Growth (Yearly Bundle Trial) $35.99

Canary Pro $19.99

Canary Pro (Apple Bundle) $34.99

Canary Mail Pro (Upgrade) $9.99

Canary Pro $2.99

Canary Pro (Apple Bundle) $4.99

Canary Pro Lifetime Bundle $99.99

Canary Growth Lifetime Bundle $99.99

Learn More

Developer Website

Privacy Policy

Supports

Family Sharing

Some in-app purchases and subscriptions may be shareable with your family group when Family Sharing is enabled. Learn More

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Ratings & Reviews

Great email concept but has a few bugs to work out.

An app with a clean design and bells & whistles that aren’t just shiny

Loved it, then it stopped working & they have very slow support

I sooo want to use this app, but basic functionality is still too buggy

What’s New

App Privacy

Data Not Linked to You

Accessibility

Information

Supports

Family Sharing

More by Cartasec Pte. Ltd.