Canary Mail App 4+

Great email concept but has a few bugs to work out.

So far I absolutlely love the Canary Mail concept. The email tracking was my leading reason to switch to Canary versus Apple Mail or Outlook. But when sending an email to multiple recipients it only shows when the first time the email is opened. It doesn’t show who opened it. That is frustrating as I need to know when both or multiple people open the email. A future feature I’d like to see is not just when they first open it but how many times they open it before responding. As far as bugs some email accounts show unread messages but when I go through all of the emails in that account there is not a single email unread. If I try to filter the inbox for unread it shows nothing yet next to the account it shows 3 unread emails. If I go to my actual email account via a browser there isn’t an email that is unread. Another feature missing is a junk folder for each email account. It is only available for the Unified email viewing. I have to go to my browser to login to the individual email accounts to see my junk mail under each one. If some of this was addressed I would totally have given the app 5 stars and wouldn’t call it a concept.

Extremely Frustrating

So I have high hopes for this app, but like a lot of apps, it's got some bugs in it trying to sign up. The email is working really fine but I was forced to sign up for Canary Pro, so I have no idea whether it's working like I will if I get the free version and I cannot find any way after spending about an hour digging around on the Internet, trying to find a way and database and all that trying to find a way to cancel the 30 day free trial but it seems I was forced to take since I couldn't find any way not to take it when I was trying to add accounts and set it up so I could get to where I could see if I like it in the first place. I've had bad experiences with apps in the past where you get to using them for a while and then all of a sudden they change drastically when you get away from the pro versionthat you don't know you're having a part of and they're hardly worth having and I don't know I'll even like it when I with a pro but I'd like to try without it first. If it works pretty well that way and someone can tell me then why I should sign it for the provers give me the features that are in there see if it would be worth something give me I would certainly be willing to consider it. I have emailed them about this, but typically companies like this or act like this Dan, so they reply. If they do, I will come back and change my review.

An app with a clean design and bells & whistles that aren’t just shiny

Canary Mail is a really good application and let me be clear, I am *really* picky with email apps. There are some fantastic features here but the first thing that stands out is the clean UI and design. The “beautify message text” option i.e. reformatting incoming messages works better than it sounds and as a result, emails look great. I like that fonts can be customized for outgoing email and that there are plenty of bells and whistles for compisition. Coming to the flagship feature, the track-email option is great - it’s the pro-user email feature you never knew you wanted. There are still some concerns here as mentioned in other reviews where you don’t know who opened a multi-recipient email first etc. but it functions well on the whole. Finally, snooze and ‘to-do/pin’ option assist with inbox-zero whereas ‘follow-up’ is a nice feature for reminding you to follow-up on sent emails. Canary Mail is stable most of the time although it can get a little buggy from time to time. All in all, this is a really good application and is worth the $$$; it works better than Airmail for me, and has jumped right to the top of the email app chain!

Developer Response ,

Hi, please share details about any bugs you've noticed here: https://canarymail.canny.io/bugs