I downloaded this app last August and lived it. Set up profile, tracked rides and was super happy. A few months later, I was logged out but tried to see my profile and it s well as my rides were gone. Have tried dozens of time to set up profile again but doesn’t take my Yamaha mt07 or pic of my bike or anything. Seriously disappointed in this Yamaha app. Why can’t I upload pic or bike model?

I tried everything to get the bike to connect to app. I started with making sure there was a solid connection, then tried “ forgetting” the Bluetooth and re adding. Second I re downloaded the app and then started the app first then turned the bike to on but not running the engine. Third I disconnected the battery for about 15 mins and tried both re downloading the app and re adding the Bluetooth as well as making sure the sequence was app running then moto to on. I checked my phone settings to “ app always running and tried multiple settings g changing in Google Maps including disabling google assist. I searched online and tried everything I could for an at home reset. I updated to iOS 26.4 which I read is a big issue. It was connecting prior to the update with minimal issue. After trying all the above it would connect but immediately drop. So that’s resetting the moto via the battery, resetting the app including manually adding VIN and QR scan on CCU.

Does everything as advertised, went on a couple rides, tracked my route my speed and lean angles, saw others who ride in the area and their routes, it worked as described until I didn’t use it for a few days and it logged me out then dumped all my info and had to recreate a profile, I also read this had been a problem in the past but also admin responded saying new updates fixed this specific issue… it didn’t still needs a little work but if you save your password on your phone it takes a few seconds to build another profile and me being a casual rider interested in how I ride it’s a mild irritation, it would be nice to have the info saved to track progress though

I’ve use apps from KTM, BMW and Yamaha. I actually like this one best for its simplicity. To use it, it often makes me “log in.” Sometimes I can just hit “start my ride.” The problem comes when I start a ride this way and get to my destination and I’ve been logged out. When I login again, I can’t find my ride in progress anywhere. If I try to start a new ride, it says “ride already in progress.” Since I can’t find the existing ride, the only way out is to shut down and reboot the app. Super frustrating because you then lose all info for that ride.