My phone has been having trouble and the battery goes out pretty quickly. Being a tourist in Japan, I want to take pictures of everything so it sucked that I couldn’t cause of my battery. When I found out about this it completely changed the mood of the entire trip. I did not have to worry about my phone turning off! I don’t think there was a day I didn’t use one in this trip. Best invention ever!

The battery is a drip charger meaning an iPhone Pro Max and other newer iPhones will take about 5 hours to fully charge vs an hour to 80% with a fast battery charger. Do yourself a favor and buy a fast battery charger. This is just for emergencies which is good. But they charge by the hour(about $2/hour) so you’ll pay $10 to fully charge your phone which is ok, but you have to carry it around half the day or longer if you use your phone. 3/5 stars for no fast charging and only 1 plug type per battery(1x usb C, 1x lighting, and 1x micro USB) so you can’t charge two devices at once unless you have an older iPhone and newer one . Again, you pay per hour, not charge, so fast charging or multiple plugs for the same device type would be amazing.

I’ve been using this app to use charging spots for the past week, and although it has been pretty cheap and helpful, I’ve found faulty chargers twice now, where I’ve had to either contact customer support to refund or return within the two minute window. The customer support employee I talked to the first time did not seem overly concerned with the broken charger and had me return it to a docking station, without flagging it or reporting it (to my knowledge). Please add an easy “report as broken” option to the app so that these will no longer show as options that are available to rent.

Great service available in many locations and it’s super easy to use