My bpost app: easily track, receive, or send parcels and registered mail
■ Never lose track of a parcel, including deliveries from PostNL, DPD, DHL, and other carriers – whenever, wherever. Automatically track your bpost parcels, or scan or enter the barcode of the parcel you want to follow.
■ Not at home at the expected delivery time? Let us know via your delivery preferences where we can deliver your bpost parcel, or easily postpone the delivery by a day.
■ Set your delivery preference for registered mail. Let us know who is authorized to receive your registered mail, or choose to have it delivered directly to your letterbox. Would you prefer to receive your mail a day later, or pick it up immediately at a Post Office or Postal Point? Just let us know
■ Sending a parcel? Quickly create a shipping label in the app and print it at home, at a Post Office, or Post Point.
■ Need to send registered mail? Easily create your own shipping label for your registered mail. Print yourself or go to a Post Office or Post Point and have it printed for you. Affix it to your envelope and pop it in the post!
■ Open Parcel Lockers without a screen via the app.
■ Choose when you receive notifications for parcels and registered mail.
■ Expecting a parcel from outside the EU? Then pay the import costs securely via the app. This way you can be sure that the request is coming from bpost and protect yourself against phishing.
■ Find Pick-up points & Drop-off points. With 3,100+ Post Offices, Post Points, Parcel Points and Parcel Lockers, you’ll always find one close by.
Why offer tracking if you cannot register an international address. I am glad I did not have to pay to download it.
Horrible customer service
JJ horrible
Sent a package from USA to Belgium. Person sending it out wrong value of the item on package. Therefore Boost not willing to deliver. I explained multiple times to Bpost value of sent item was under 45€. Sent Bpost the invoice for the items with the value on it. Gave Boost permission to open package to check on content. Spoke to several customer service agents. Nobody willing to help out… worst experience ever with sending something abroad. Simply ridiculous. Apparently Boost is sending package back to sender..
Can’t register international addresses
consider me disgruntled
Pretty much what everyone else said. I have a package coming in and the online tracker still shows it in Belgium despite it being day 7 of the 3-10 day delivery estimate. Thought I’d download the app to keep a closer eye on it since delays happen, but you can’t even make an account with a US address. Why even offer tracking at that point?
Only recognises Belgian addresses/numbers
@localboi
If you make it so people can’t make changes to their delivery via the website, and can only do it via the app, maybe you should make the app more user friendly. Especially since your company is delivering internationally! So I downloaded it, but I can’t finalise my account. So what do I do now? Absolutely terrible.
Tracking and managing your parcels is now easier thanks to this new update. We listened to you and fixed defects you reported us. Fan of My bpost? Give your rating in the Store!
Version 3.41.0
The developer, bpost, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
Identifiers
Data Linked to You
The following data may be collected and linked to your identity:
Contact Info
User Content
Identifiers
Usage Data
Diagnostics
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
User Content
Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
